Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 51,699 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
47,957
 Metrics Info
4.8
Based on 51,699 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
S
Verified Buyer
“Very good service”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Very good service. A pleasant and easy buying experience in store.”
Helpful Report
Posted 5 months ago
S
Verified Buyer
“I had seen the shoes in the Leeds store but they had sold out of the size I wanted. I ordered online which was very simple and the shoes arrived. well packed, and ahead of schedule. This was even better, because the ones in the store might have been tried on, but these were brand new. The staff in the shop were very helpful and had done their best to find me an alternative.”
Helpful Report
Posted 5 months ago
L
Verified Buyer
“I love this retailer. Extremely good products, great value for money and very stylish.”
Helpful Report
Posted 5 months ago
C
Verified Buyer
“Clinkards a is excellent but description of colour of bag so poor I took it back , off white was medium beige , not white at all .”
Helpful Report
Posted 5 months ago
Thank you for your feedback, Catherine. I’m sorry to hear that the colour description of the bag did not meet your expectations. We understand how important it is to receive accurate product information, and I appreciate your comments regarding this issue. Your insights will help us improve our descriptions moving forward. Should you have any further concerns or require assistance, please don’t hesitate to reach out. Kind regards, Janice - customer services
Posted 5 months ago
A
Verified Buyer
“Very pleased with my purchase.”
Helpful Report
Posted 5 months ago
D
Verified Buyer
“A reliable company to use for a great range of footwear.”
Helpful Report
Posted 5 months ago
T
Verified Buyer
“Easy ordering. Fast delivery by Royal Mail. Packaging excellent. Very pleased with my order.”
Helpful Report
Posted 5 months ago
K
Verified Buyer
“the only place on lone i could find the correct size. Arrived quickly .”
Helpful Report
Posted 5 months ago
J
Verified Buyer
“Excellent helpful service”
Helpful Report
Posted 5 months ago
P
Verified Buyer
“Arrived on time Very comfortable”
Helpful Report
Posted 5 months ago
L
Verified Reviewer
“Bought Bioeco sandals in gold for a wedding I recently attended - the sandals were comfortable all day (approx 8-10hours wear) and required no ‘wearing in’. However on putting them away I discovered they were badly marked and the colour had somehow rubbed off on one of the shoes. The polish I was sold didn’t help in restoring the leather. Hence I don’t recommend these shoes as they are not fit for purpose. Clinkards offered a 20% discount on purchasing another pair of shoes-highly unlikely will be purchasing there again!!!! Couldn’t upload photos to review unfortunately :-((”
Helpful Report
Posted 5 months ago
Thank you for taking the time to contact us. I'm sorry to hear that you're unhappy with your recent experience. Following a thorough assessment, as discussed, the damage to your purchase was the result of abrasion and not a manufacturing defect. Regrettably, for this reason, we were unable to offer a refund on this occasion. I appreciate how disappointing it can be when this happens with newly purchased footwear, and I completely understand your frustration. Whilst we are unable to accept responsibility in this instance, please accept our genuine apologies for the inconvenience and upset caused. Kind regards, Rosie | Customer Services
Posted 5 months ago
Mrs
Verified Buyer
“Very good quality slippers which arrived quickly. I have bought several pairs of these slippers over the years and, although they are expensive, they last a long time”
Helpful Report
Posted 5 months ago
G
Verified Buyer
“Excellent product and service although delivery could have been quicker.”
Helpful Report
Posted 5 months ago
S
Verified Buyer
“Parcel came on time and the sandals were lovely and as described”
Helpful Report
Posted 5 months ago
C
Verified Buyer
“I have shopped at Clinkard shop before in another city. having re-located I chose the York branch of Clinkard specifically becuase I needed some advice prior to making a purchase. I found the staff to be very helpful and I do intend to shop there again.”
Helpful Report
Posted 5 months ago
L
Verified Buyer
“Liked and kept the shoes easy to buy and quick to deliver”
Helpful Report
Posted 5 months ago
B
Verified Buyer
“Delivery quick and easy to order, however I am waiting on refund for my return. I will review once I receive this. Refund received. Excellent service”
Helpful Report
Posted 5 months ago
J
Verified Buyer
“easy to order and speedy delivery”
Helpful Report
Posted 5 months ago
S
Verified Buyer
“Have used this company many times for buying Gabour shoes. Service is fast and shoes always packed well. Not used the returns service.”
Helpful Report
Posted 5 months ago
Charles Clinkard is rated 4.8 based on 51,699 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request