Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 51,893 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,235
 Metrics Info
4.8
Based on 51,893 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“Good service”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Fantastic selection. Prompt efficient service and speedy delivery.Highly recommend.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“First class customer service.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Shoes arrived on time but looked like had been previously tried on and there was a small cut in one heel so have returned for replacement. Service up to now xcellent”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“Lovely shoes ordered online but size 5 was too big for me so unfortunately had to return.”
Helpful Report
Posted 1 year ago
Thank you for your review. We do hope that you found our returns process easy and that you find a pair of shoes that are a perfect fit for you. Kind regards, Janice
Posted 1 year ago
R
Verified Buyer
“Excellent service and always a great choice of footwear”
Helpful Report
Posted 1 year ago
Y
Verified Buyer
“Surprised that staff do not now 'fit' shoes as they used to do. Just hand them to you and watch while you put them on yourself . Are they not trained to help you into shoes with a shoe horn like they did in the past?”
Helpful Report
Posted 1 year ago
Thank you for your feedback, we appreciate you taking the time to leave your comments. While we're happy to assist wherever possible, we aim to respect personal space and provide a comfortable shopping experience for everyone. If you'd prefer more hands-on assistance, such as help with trying on shoes or using a shoe horn, please let one of our staff members know - they'll be happy to help you. Kind regards, Rosie, Customer Services.
Posted 1 year ago
L
Verified Buyer
“Love my new trainers, perfect fit to size, very comfortable and much admired by friends. Easy to use website and delivered in a timely manner. Love the loyalty scheme and used my voucher towards this purchase. Excellent service as always”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellent serice”
Helpful Report
Posted 1 year ago
J Palmer
Verified Reviewer
“Excellent service given to me by Tracey at the Keswick branch of Charles Clinkard last week. Slippers purchased at another store that were not suitable were taken back without any issue and helpful and friendly advice given for choosing another pair from a wide range of slippers on display . My order had to be delivered to my home address and the slippers arrived on time, with no charge made for delivery. Couldn't ask for a better shopping experience !Thank you .”
Helpful Report
Posted 1 year ago
A
Verified Reviewer
“Sheila No.4003 advised me and I was delighted with the care and knowledge she gave me. The shoes and arch fit insoles were perfect. Sheila was kind courteous and tremendously helpful. Thank you Sheila”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I've been buying Gabor from CC for several years. Always good service. In 12 years pleased with purchase. Unfortunately, I've had to return my last purchase.....seam in wrong place for my foot! Always good customer service. Thanks”
Helpful Report
Posted 1 year ago
R
Verified Buyer
“My purchasing process was extremely easy, from the decision making to the speedy and efficient delivery.”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Shoes came quickly and were great.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Goods arrived promptly and as expected, perfect.”
Helpful Report
Posted 1 year ago
K
Verified Buyer
“Really easy, great communications and the staff in store were very helpful. Great customer service.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Superb patient and attentive assistant and fortunately the Gabor boots which i bought seem to be an excellent fit, as i do have difficulty finding any footwear.”
Helpful Report
Posted 1 year ago
F
Verified Buyer
“Always pleased with purchases and the prompt standard delivery”
Helpful Report
Posted 1 year ago
G
Verified Buyer
“Good service, quick delivery, and so far, decent quality.”
Helpful Report
Posted 1 year ago
R
Verified Buyer
“Whoever you use for delivery, DPD, I think. The day , which I had paid extra for quick delivery, messaged me to say he couldn’t deliver, as we were not in, and gate locked. The photo he sent was NOT MY HOUSE. I messaged this and the next day another driver did deliver it to our back porch as instructed. So not very impressed, especially as I paid extra for quick delivery, and the got an idiot driver.”
Helpful Report
Posted 1 year ago
Thank you for your feedback. I can understand why you're frustrated, I am sorry for the trouble you had with your delivery. Rest assured I have passed your feedback to the courier in question and refunded the extra you paid for Next Day Delivery. I hope this helps. Kind regards, Rosie, Customer Services
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 51,893 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request