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Charles Clinkard Reviews

4.8 Rating 53,866 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,819
 Metrics Info
4.8
Based on 53,866 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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A
Verified Buyer
“grea service on line.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Lovely comfortable shoes delivered on time thank you”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Ordered shoes and sandals. Shoes arrived very quickly via DPD with great notifications. Sandals much slower as they were sent from supplier via Evri. DPD so much better with notifications”
Helpful Report
Posted 1 year ago
H
Verified Buyer
“The lady in the shop was super friendly and helpful. I needed a pair ordered as the ones in the shop. The lady sorted it all out for me and I had it delivered to home for free. Delivery was so quick and I love the sandals.”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“The shoes are lovely but unfortunately too narrow for me. Thank were delivered in good time”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“I have bought shoes from Charles Clinkard both on line and at shops and am always pleased”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“My shoes arrived earlier than expected and I didn't have to pay for the delivery”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellent service, good range of products.”
Helpful Report
Posted 1 year ago
B
Verified Buyer
“An efficient company - fast and well packed delivery. I use them often. Excellent service.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“So reliable. From ordering, to very quick delivery, always kept well informed. Now I but all my shoes from CC and a bonus to get loyalty points.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Easy to order online. Very quick service. Unfortunately I had to return my purchase and was very pleased with how fast money was returned to my bank account”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Ordering on line was very easy- I knew exactly which pair of Birkenstocks I wanted as needed to replace the pair I use almost every day. What swung it for me was that I have bought things from Charles Clinkard before for me and pairs of school shoes for our five children. Always good service in the shop. The 20% discount made the decision a no-brainer!”
Helpful Report
Posted 1 year ago
R
Verified Buyer
“Products good, online experience good but didn’t get the discount which had enticed me to buy two pairs of shoes. Would seem I would get the 20 per cent of NEXT time I shopped! Better use the shop. . .”
Helpful Report
Posted 1 year ago
Thank you for your review. We often have discount codes on our website for existing customers. A new customer registering with us can get a 10% discount when they sign up. I can see that you are a regular customer and were indeed entitled to your 20% discount which I have refunded for you today. You just needed to add the code given when yu placed the order. You also have a loyalty voucher worth £12 which can be used against any order, it was valid when this order was placed, if you would like to use it we can refund the £12 for you and cancel the voucher for you. Please let us know if you would like us to do this for you. It is valid until 30/04/2026 and we can provide the number if you would like to keep it for a future order. It should have come to you via email. I hope that this information helps to restore your faith in our online service. Kind regards, Janice - customer services
Posted 1 year ago
J
Verified Buyer
“Slippers arrived quickly, were easy to order. I have used Charles Clinkard for years, when I have had a problem it has been dealt with quickly and efficiently.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Good service both in store and then purchasing online.”
Helpful Report
Posted 1 year ago
Mrs
Verified Buyer
“Exceceptional service: I ordered my shoes on Friday; they arrived on the Saturday (I chose regular delivery).”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Excellent mail order service BUT neither of the two pairs of shoes I ordered fitted and were not in stock at my local branch. I have returned the shoes, but don't want you to send alternative sizes since I feeel this is such a waste of resources in packing, transport, return processes. MAIL ORDER is really against my principles - perhaps more suitable for those living far from shops. I do have a local store and will have to depend on what they have in future.”
Helpful Report
Posted 1 year ago
V
Verified Buyer
“Excellent service quicker than I expected”
Helpful Report
Posted 1 year ago
E
Verified Buyer
“Wide choice, great staff and service”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“My beautiful Pinaz espadrilles arrived unbelievably quickly. I was delighted with the service and my purchase.”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 53,866 reviews
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