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Charles Clinkard Reviews

4.8 Rating 53,860 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,813
 Metrics Info
4.8
Based on 53,860 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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V
Verified Buyer
“Service was good …but had to return shoes as they didn’t fit very well and had a mark on . Re bought in line …returned to shop …refund issued …should be back in my account within 4 days”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Comfortable sandals, nice style. Typical of Gabor shoes from Clinkards.”
Helpful Report
Posted 1 year ago
F
Verified Buyer
“Beautiful soft leather sandles that fit perfectly. I have wide feet and these sandles are so comfortable”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Website very easy to use. Feels "friendly" and helpful. I had to return the product. This was in no way related to Charles Clinkard, just the shoe manuifaturers idea of size was bizarre! Returning the shoes was straightforward.”
Helpful Report
Posted 1 year ago
T
Verified Buyer
“Ordered a pair of bugatti shoes for men. They were just great. Very fair price..Postage was good. Would i buy again from Charles Clinkard..YES”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Received shoes after 3 days. They were too big so I requested a smaller replacement size. All OK now. No problem exchanging. Very efficient.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Good service However would not pay for gift wrap again as it arrived all creased and very palin/dull wrapping”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Service was just as advertised, delivery a bit sooner than I was expecting, in fact. The shoes I bought appear to be of good quality and a good fit. No problems.”
Helpful Report
Posted 1 year ago
H
Verified Buyer
“Terrible delivery with DPD, they never left my parcel. I arranged a re-delivery and the driver just drove straight past my house . Now I’m waiting for my shoes to be delivered by the Royal Mail. They still haven’t been delivered and you’re asking me for a review about the shoes🙄 This is a rating on your delivery service.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave your feedback. Having reviewed the DPD tracking and your account, I can understand your frustration - I am sorry for your experience on this occasion. It is unusual for DPD in my experience, so I will ensure your feedback is passed along to them. I can see you're now in receipt of your order via Royal Mail. I hope your pleased with your purchase, but if you require any assistance in future, please don't hesitate to contact us. Kind regards, Rosie | Customer Services
Posted 1 year ago
N
Verified Buyer
“Good range of shoes online. Stores offer good service too.”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“Easy ordering process. Kept up to date with progress of order which arrived when stated.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“I have used Charles Clinkard many times over the years. Their service has always been excellent.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Always very helpful usually go to the eldon square shop excellent service first time ordered on line and it was excellent”
Helpful Report
Posted 1 year ago
V
Verified Buyer
“I have ordered two pairs of sandels both arrived promptly and I was kept infirmed via email when they were despatched and when they would be delivered”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Very easy to order, arrived promptly - very happy with shoes and a good discount on the day too.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Excellent servcie from ordering to promt well packaged delivery -”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“My order was processed and the shoes delivered as expected and the service was good. Had to return the shoes as they were too small and the returns process worked well. I needed a half size bigger shoe but was told by Clinkard they weren't available, but they were being advertised by other retailers. Will have to place another order elsewhere.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Delighted with the customer service again from Charles Clinkard! Loyalty scheme and prompt delivery is much appreciated thank you!”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“Thoroughly pleased with my two separate purchases and on recommending you to my husband, I purchased a pair of sandals for my husband. Absolutely satisfied!”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Shoes ordered were not as expected in colour. Returned them to Charles Clinkard in Newcastle. Monies were returned in 2 days. Excellent”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 53,860 reviews
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