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Charles Clinkard Reviews

4.8 Rating 51,809 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 51,809 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Very easy to order. Had to return one pair of trainers as they were too big. Very easy return. I had to pay for the return but not very expensive. The pair of boots I kept was my favourite make โ€œBugatti โ€œ . Love them.
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Posted 10 months ago
Exceptional value for money as good quality. Also a good and efficient service as delivered on time. Very happy customer, thanks.
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Posted 10 months ago
Great service and quality, rapid despatch and delivery Been looking for these skechers for ages, will definitely use again Thank you
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Posted 10 months ago
My sandals arrived really quickly. They are so comfortable too and I feel quite confident walking in them despite a heel.
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Posted 10 months ago
Brilliant service from order to delivery. I ordered 2 pairs and returned one pair and the return was very quick. I will use this company in the future ๐Ÿ‘๐Ÿ‘
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Posted 10 months ago
Thanks very much to the staff in the Keswick shop for being so accommodating and pleasant. They were there to help without being too intrusive and very patient! Thanks to Grace who went the extra mile and meant that I happily bought the more expensive boots!
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Posted 10 months ago
Always welcomed with a smile and about the only shop I can get a 2 1/2 that is actually a 2 1/2 and by good brands.
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Posted 10 months ago
Easy website use. Shoes sent promptly. Great quality footwear.
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Posted 10 months ago
I live in London but like to visit Charles Clinkard while in Northallerton. I like it because they stock sensible and comfortable yet stylish shoes for the older lady - something I find harder to find in London. I also order on-line.
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Posted 10 months ago
Staff in Cribbs Causeway, Bristol are attentive and friendly. I returned an unworn pair of boots but forgot to bring in my receipt to the shop. An assistant searched and found my purchase on their system, saving me from going home to fetch it. In exchange, they arranged for a new pair to be delivered to my home. Excellent service! 12 months in which to return unused goods! Good quality, sensible footwear, if not always the most fashionable!
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Posted 10 months ago
Amazing service today at Cribbs Causeway. Jackie was patient and suggested perfect shoes - very happy customer here with several great pairs shoes- thank you so much for making it a pleasant and successful experience!
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Posted 10 months ago
Prompt delivery. Excellent shoes!
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Posted 10 months ago
Great service, highly recommend.
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Posted 10 months ago
Excellent returns at Stratford-upon-Avon branch
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Posted 10 months ago
Ordered a black leather handbag last week. Arrived on time. But when package was opened the bag was badly damaged by grey stains on both sides. Most disappointed that a bag in this state would have been dispatched.
Helpful Report
Posted 10 months ago
Thank you for taking the time to leave a review on your recent purchase. We have a quality check procedure in place to uphold the high standards our customers expect and I apologise this was not reflected in your order with us. Please be assured, this will be looked into further to avoid similar situations happening in future. I am sorry we did not have the stock to provide an exchange but happy our Customer Service Team were able to assist in a full refund. We hope you shop with us again. Kind regards, Hannah, Customer Services
Posted 10 months ago
Cribs Causeway, Bristol. Manny thanks for the help in retrieving my phone recently from the team at `cribs. Team led by Jackie could not have been more helpful. CUSTOMER SERVICE 10/10 thank you all.
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Posted 10 months ago
Shoes arrived quickly and were well packed
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Posted 10 months ago
Very helpful staff and efficient service
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Posted 10 months ago
I ordered shoes to collect at the local shop. I received an email to say that the order had been dispatched. However I did not receive an email to say that they had been received at the shop and were ready to collect. I rang to check and they were in. The assistant said she had emailed me but I did not receive any confirmation.
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Posted 10 months ago
Excellent service!!
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Posted 10 months ago
Charles Clinkard is rated 4.8 based on 51,809 reviews