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Charles Clinkard Reviews

4.8 Rating 52,487 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,024
 Metrics Info
4.8
Based on 52,487 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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H
Verified Buyer
“perfect - quick delivery of what i ordered - and i was very pleased with my choice, liked them in store but you only had the cream, waited and ordered the white from home and Charles Clinkard didn't disappoint !”
Helpful Report
Posted 11 months ago
J
Verified Buyer
“Not impressed. Box was ripped and the trainers looked as if they had been worn. The laces weren’t even in tact! Very poor. As they were only for work, I couldn’t be bothered with all the hassle of returning them. I won’t be buying from you again.”
Helpful Report
Posted 11 months ago
Thank you for taking the time to leave us your feedback. I'm truly sorry to hear about the condition in which your trainers arrived. This is not the standard we aim to uphold, and I appreciate you bringing this to our attention so we can pass this on to the Warehouse Manager. I understand arranging to return online orders can be an inconvenience, but our Customer Service Team are more than happy to help if you have received faulty items. We can be reached 7 days a week by phone, email and live chat service on our website. Kind regards, Hannah, Customer Services
Posted 11 months ago
A
Verified Buyer
“First time I have shopped online with Charles Clinkard. Easy to navigate the website and ordering was easy. Excellent delivery time. Time will tell how good the shoes are!”
Helpful Report
Posted 11 months ago
Y
Verified Buyer
“Order arrived on time.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Polite and efficient service.”
Helpful Report
Posted 11 months ago
P Francis
Verified Reviewer
“Great service from Josh at Leeds Branch! Struggled to get stock in my size, but he sold me two pairs to be delivered!! Thank you”
Helpful Report
Posted 11 months ago
D
Verified Buyer
“The whole process was very quick, efficient and helpful. And I am very pleased with the slippers I bought, having searched for something like them for years.”
Helpful Report
Posted 11 months ago
C
Verified Buyer
“Very easy to order my Gabor Sandals and very quick delivery.”
Helpful Report
Posted 11 months ago
P
Verified Buyer
“Always a pleasure to shop with you. Quick and easy delivery. Good quality shoes. Different shoes. Easy to operate site. Thank you.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Website slow, and difficult to navigate. No info on order arriving to store for collection. I had to ring store to find out. Staff there very helpful. Shoes were good.”
Helpful Report
Posted 11 months ago
Thank you for taking the time to leave a review. Please accept my apologies for the difficulties you encountered with your order. If there are persistent issues ordering online, you can call our Customer Service Team any day of the week and we can place an order over the phone for you. Unfortunately, there was no phone number connected to your order which may explain the lack of communication with our branch but I am glad they were able to assist when you got in touch. We hope you shop with us again so we can showcase our usual dependable service. Kind regards, Hannah, Customer Services
Posted 11 months ago
A
Verified Buyer
“Excellent service. My first time as a new customer. My order arrived very swiftly and what made it a really attractive offer was not having to pay postage.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Very helpful but unfortunately I had to return the sandals as they didn't suite my feet”
Helpful Report
Posted 11 months ago
C
Verified Buyer
“Excellent service and shoes are as expected”
Helpful Report
Posted 11 months ago
M
Verified Buyer
“Nice shoes which arrived quickly. They are very comfortable and I am pleased with my purchase”
Helpful Report
Posted 11 months ago
E
Verified Buyer
“Really fast free delivery. Sandals good fit and looked exactly same as picture on line”
Helpful Report
Posted 11 months ago
C
Verified Buyer
“Excellent service always.”
Helpful Report
Posted 11 months ago
M
Verified Buyer
“I ordered my sandals online after trying them on in the shop. I was delighted when I received a discount on-line. The sandals are absolutely fabulous and very comfortable. The delivery service was tremendous and so quick. Thank you again for a superb service.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Ordered shoes for my mother-in-law. They arrived really quickly and she says they're a perfect fit, comfortable, and just what she wanted.”
Helpful Report
Posted 11 months ago
M
Verified Buyer
“Easy to place order on-line and very prompt delivery.”
Helpful Report
Posted 11 months ago
G
Verified Buyer
“It was my first experience in Charles Clinkard Shoe Shop in Keswick. Staff were very friendly and accommodating. They went out of their way to ensure we had the right size and felt comfortable in the shoes we selected. I would certainly return to Charles Clinkard.. l live in Wimbledon and would be interested to know if there is a Charle Clinkard around SW19.”
Helpful Report
Posted 11 months ago
Charles Clinkard is rated 4.8 based on 52,487 reviews
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