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Charles Clinkard Reviews

4.8 Rating 53,736 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 53,736 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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I have had the shoes on already a couple of times, like all Rieker shoes they are beautiful and comfortable
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Posted 11 months ago
Excellent service ordering slippers from Charles Clinkard. Lovely quality leather, great design and on time delivery.
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Posted 11 months ago
Lovely Gabor trainers, very happy with the experience with Charles Clinkard, many thanks.
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Posted 11 months ago
Just what I was looking for and arrived on time
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Posted 11 months ago
Excellent service and delivery. Thank you.
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Posted 11 months ago
Great service and quality products, it still retains the feeling of dealing with a family company which cares about its customers.
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Posted 11 months ago
Excellent product and delivered on time
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Posted 11 months ago
Great service, great communication. Boots were just what I wanted and fitted well.
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Posted 11 months ago
The lady in your Darlington store Steph was very helpful . Unfortunately there was a problem with the shoes when first delivered they were different sizes . I notified you on the date they were delivered 16 September and didn’t get a response. So took the shoes back and the shop assistant sorted it out for me. Shop good head office not up to scratch. I love the shoes but they took a lot of getting .Thank you
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Posted 11 months ago
Thank you for your review. I’m glad to hear that our Darlington team provided you with helpful service instore. It's nice to know they could assist you effectively. I sincerely apologise for the issue you encountered with your order and the delayed response from our head office. I am unable to find any correspondence on our system but please be assured, when contacted we aim to respond within 24 hours and are happy to help. Thank you for your patience throughout this process, and I'm delighted that you love the shoes. Kind regards, Hannah, Customer Services
Posted 11 months ago
Excellent boots! I always struggle to find boots that fit my small feet, at last I found a pair. Heel height is perfect for every day use.
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Posted 11 months ago
Excellent service. Boots Lovely and as comfortable as described. They arrived punctually.
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Posted 11 months ago
Spoke to a young lady on the phone re sizes. The boots arrived quicker than I thought, very happy with the whole process.
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Posted 11 months ago
I ordered a pair of Gabor black ankle boots online which were beautiful but too narrow. The ordering process was easy and I was kept well informed of delivery. I returned the boots to my local store who were extremely helpful in trying to find me an alternative pair. No luck this time but I’ll keep looking, Clinkards will always be my first choice.
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Posted 11 months ago
Prompt delivery shoes exactly as they appear on the website
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Posted 11 months ago
Easy to order and return if necessary.Always prompt delivery. Good customer service.
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Posted 11 months ago
Replied promptly to a question, and a very fast delivery. Will use this shop again, thank you.
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Posted 11 months ago
Excellent service!
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Posted 11 months ago
Excellent service
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Posted 11 months ago
Efficient delivery service. I tried on a shoe in your Northallerton store which they did not have in the colour I needed. The very helpful assistant ordered it to be delivered to my home. Unfortunately when the shoes arrived the wrong shoes were in the box. Therefore I will be returning them.
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Posted 11 months ago
The ordering process was easy. Delivery was within the time frame quoted
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Posted 11 months ago
Charles Clinkard is rated 4.8 based on 53,736 reviews