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Charles Clinkard Reviews

4.8 Rating 52,219 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,693
 Metrics Info
4.8
Based on 52,219 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Mr
Verified Buyer
“Great price for a Black Friday promotion. Excellent website. Ample advice on the delivery date. Speedy delivery service and we'll packed.”
Helpful Report
Posted 3 months ago
D
Verified Buyer
“have bought shoes from CHARLES CLINCARD several times and have never been disappointed. This is a truly wonderful company, delivery is always on time and even earlier. It is very satisfying. I always recommend it to my friends because CHARLES CLINCARD is fantastic.”
Charles Clinkard 5 star review on 13th December 2025 Charles Clinkard 5 star review on 13th December 2025
Helpful Report
Posted 3 months ago
D
Verified Buyer
“I can always rely on Charles Clinkard. Huge choice of footwear online where I can source a choice for my large size 8/42. Reliable delivery and ability to change if they do not fit. Love going to the shop too.”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“I couldn’t believe it when I saw these boots on your website. I had seen them before but they were out of my size and when I had sent my order to you and received them and they fitted perfectly, I was over the moon. Very good fit and look fabulous.”
Helpful Report
Posted 3 months ago
S
Verified Buyer
“The staff in the Buckingham shop were lovely, very patient and knowledgeable. The boots I wanted were not in stock in my size but were ordered for me and delivered to my home address.”
Helpful Report
Posted 3 months ago
H
Verified Buyer
“Ordered shoes online. Prompt delivery. So pleased with my shoes. Excellent service from start to finish. Keep visiting site to see if anything else catches my eye!”
Helpful Report
Posted 3 months ago
M
Verified Buyer
“Very good service, prompt delivery and best price online for the shoes I wanted… excellent!”
Helpful Report
Posted 3 months ago
D
Verified Buyer
“Product arrived on time. I was notified immediately.”
Helpful Report
Posted 3 months ago
C
Verified Buyer
“I was very well looked after in store. I was served by Lesley and nothing was too much trouble for her.”
Helpful Report
Posted 3 months ago
S
Verified Buyer
“Excellent friendly service in the store. Had shoes delivered to our house came within 4 days.”
Helpful Report
Posted 3 months ago
C
Verified Buyer
“Charles Clinkard are my go to supplier for shoes. They sell premier brands. The service is fantastic. Have been using you for about 7 years & I have never had anything but perfect customer service.”
Helpful Report
Posted 3 months ago
L Perry
Verified Reviewer
“Just received 2 pairs of lotus muri shoes navy and black and they were too small in a 6 but I am a 6 half normally so phoned yesterday and ordered the 7s and got them today over the moon with the company and the shoes are stunning thank you”
Helpful Report
Posted 3 months ago
Thank you for taking the time to share your experience. I am very glad to hear you are happy with our service and your replacement order was received so quickly. We hope you shop with us again and if you need any further assistance or have questions about sizes or styles, please don’t hesitate to get in touch with our Customer Service Team. Kind regards, Hannah, Customer Services
Posted 3 months ago
A
Verified Buyer
“Very pleased with the service and delivery.”
Helpful Report
Posted 3 months ago
M
Verified Buyer
“Quality delivered within a day I would recommend”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“Very speedy service, well impressed!”
Helpful Report
Posted 3 months ago
B
Verified Buyer
“Shoes very good Ordering and returning is easy Delivery was sloppy, one pair perfectly boxed and clearly new. The other pair must have been returned a few times as the box was torn all around and crumpled - very sloppy of Clinkard to allow this to be delivered. Not the delivery company fault as the other box in same pack was perfect.”
Helpful Report
Posted 3 months ago
Thank you for taking the time to share your review. Whilst I am glad one pair in your order met expectations I am very sorry to hear about the condition of one of the boxes on delivery and understand how disappointing that must have been. Please be assured, this has been brought to the attention of our Warehouse Manager as we have a rigorous quality check procedure in place and this is not the standard we aim for. I am glad you found our returns process efficient and will process your requested refund or exchange as soon as possible and notify you by email. Kind regards, Hannah, Customer Services
Posted 3 months ago
A
Verified Buyer
“Having for years treated my feet to soft,comfortable, LEATHER MULES, they seem much RARER to find in shops presently ,am delighted to have received my Two pairs ,to be cosy for the forseeable future, delighted a rapid seemless delivery . Thank you. NR15 2XJ”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Great products at great prices.”
Helpful Report
Posted 3 months ago
N
Verified Buyer
“Great product. Precisely as advertised and swiftly delivered.”
Helpful Report
Posted 3 months ago
C
Verified Buyer
“order arrived very quickly. Good service as always”
Helpful Report
Posted 3 months ago
Charles Clinkard is rated 4.8 based on 52,219 reviews
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