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Charles Clinkard Reviews

4.8 Rating 53,746 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,648
 Metrics Info
4.8
Based on 53,746 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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L
Verified Buyer
“Charles Clinkard is a seller that I trust as I have used them several times and never had any problems. Items are usually sent quickly and are as described.”
Helpful Report
Posted 3 months ago
M
Verified Buyer
“I ordered a pair of shoes from Charles Clinkard, the first time I have used the web site. I was delighted to find a pair of shoes that I wanted. The order was delivered on time and exactly as ordered.”
Helpful Report
Posted 3 months ago
M
Verified Buyer
“I love these shoes, very comfy & stylish”
Helpful Report
Posted 3 months ago
Mr Wheeler
Verified Reviewer
“I visited your Witney store and was greeted by Kelsey. She was courteous, very helpful, friendly and informative. Thank you for your help Kelsey. My granddaughter loves the sandals”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“Emailed customer service enquiring about a pair of school shoes I needed for my daughter in time for school starting (slightly ahead of their standard delivery times) the next day they arrived! Fabulous service and great that they stocked a shoe fitting that was out of stock on the Clarks website!”
Helpful Report
Posted 3 months ago
Mrs
Verified Buyer
“Whenever I am looking for some new footwear, my first call is the Charles Clinkard site as they have such an extensive range. I also like the large number of quality brands they stock. I need to buy shoes that provide good support and comfort for my aging feet and I can almost always find what I want at Charles Clinkard.”
Helpful Report
Posted 3 months ago
G
Verified Buyer
“I ordered a pair of shoes on line. They came and didn’t fit. I called Charles Klinkard in York. They said for Me to bring them in and they could return them and orders a different size. New pair came all very easy. Thankyou.”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“Sandals arrived quickly and well packed.”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“Excellent service”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Ordered by phone operator very helpful shoes arrived within delivery time.Very good service”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“The delivery and service was very good I love the style of the shoes the only little negative comment to make is the stitching round the edge of the shoes some times can be a little hard I normally don't buy that style as can be painful if the shoe slips and you land on the stitch with the arch 9f.your foot”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“The first pair of slippers I bought had a flaw. It was a nick in the leather right on the top, so very obvious. I Had to return them and order another pair (which were perfect, as they should be as they are not cheap). However having to pay postage to return the faulty ones was very annoying. I would have expected this to be refunded.”
Helpful Report
Posted 3 months ago
C
Verified Buyer
“Excellent service and good price.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“You have requested a review on my shopping experience. It was not an issue for me but it did take take 5 days for you to dispatch my order and for Royal Mail to receive according to your emails and RM tracking. You do state that it can take up to 5 days to dispatch so no complaint but it seems a long time in comparison to similar online shopping experiences I have had.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Delighted with product and service”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Order cancelled not in stock njjjjjj 76 78 89 jjkkj”
Helpful Report
Posted 3 months ago
Thank you for taking the time to leave a review. I am sorry we were unable to fulfil your order. Our aim is to maintain an accurate stock reflection to avoid disappointment but on this occasion, demand outstripped supply. Whilst we let you know as soon as possible, I sincerely apologise for any inconvenience caused. If you need help finding an alternative, please feel free to contact our Customer Service team who are happy to help. Kind regards, Hannah, Customer Services
Posted 3 months ago
M
Verified Buyer
“Assistant very helpful and I tried a few styles of sandal on”
Helpful Report
Posted 3 months ago
M
Verified Buyer
“Good service and prompt delivery.”
Helpful Report
Posted 3 months ago
A
Unverified Reviewer
“Chris and Sue at the York branch were very helpful when I called to look at some shoes. Great customer service.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“I wish you hadn't closed your shop in Meadowhall,”
Helpful Report
Posted 3 months ago
Charles Clinkard is rated 4.8 based on 53,746 reviews
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