Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 52,771 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 52,771 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Always fast delivery and I absolutely love my pumps. Sooooo comfortable! Will be great for spring and summer and will make a change from trainers and much more dressy.
Helpful Report
Posted 4 months ago
Shoes I ordered were lovely. However, a sale label had been removed from the heel upper sole and was extremely sticky. It took a lot of rubbing to remove and the Gabor print was also removed. It would be helpful if either, you can remove this remnant glue or advise how we can do it without spoiling the look of the shield.
Helpful Report
Posted 4 months ago
Thank you for taking the time to leave us your feedback. I am glad you were happy with your purchase but sorry to hear there was an issue with sticker residue. I know this can be frustrating when difficult to remove. We would advise to use warm soapy water to gently saturate the adhesive and make it easier to peel away. There are also products that specialise in sticker removal. These can be found online and in most craft shops. This should have been rectified during the quality check procedure and I am sorry we let you down on this occasion. We hope you shop with us again and we can demonstrate our usual standards. Kind regards, Hannah, Customer Services
Posted 4 months ago
An efficient mail order service. Shop pick up was very friendly
Helpful Report
Posted 4 months ago
The shoes and serice was excellent from Charles Clinkard. I can recommend them unreservedly. Josef Seibel boots are far better than shown in advert hotos. Beautiful boots & so comfortable, being wider. Superior leather, made well. Really smart.
Helpful Report
Posted 4 months ago
Excellent service at the Mall. I purchased one pair of boots and ordered another pair. The delivery was great and very quick. All around 10/10.
Helpful Report
Posted 4 months ago
Delivery was very good and my purchase fitted perfectly.
Helpful Report
Posted 4 months ago
Quick shipping, great service
Helpful Report
Posted 4 months ago
Staff ordered some boots which were in sale at Ilkley store but not my size.size bigger arrived at my home just few days later love the boots .super comfy Excellent service..
Helpful Report
Posted 4 months ago
Excellent quality! Great sale price. Cosy fur linings. Love the colour Maron (brown). Delivered on time.
Helpful Report
Posted 4 months ago
Lovely helpful staff, placed the order for me and advised the returns policy, also advised if I needed a different size how to contact them.
Helpful Report
Posted 4 months ago
All good but the return should be free I’ve spent 3.2 pounds twice it’s not fair
Helpful Report
Posted 4 months ago
Although I didn't keep my purchase as the shoes were too big the service received from this company was excellent including the return
Helpful Report
Posted 4 months ago
Really prompt arrival of the shoes I ordered for my son. Seamless ordering and delivery process. Thank you.
Helpful Report
Posted 4 months ago
The boots I ordered are lovely . However I ordered them on line by courier to be delivered to my local Post Office . I recieved a email to cofirm my order and stating that it would be dlivered to a different address which is approximately 14 miles away.
Helpful Report
Posted 4 months ago
Easy to use website. Quick delivery.
Helpful Report
Posted 4 months ago
All arrived well and as usual your products are goog quality. Love it!
Helpful Report
Posted 4 months ago
Bought the Gabor flamboyant leather ankle length ruby red boots size 4 and they are fabulous. Very roomy and comfortable, I have narrow feet so they are a bit too wide but don't really look it. I've had some compliments already. Good value for money too!
Helpful Report
Posted 4 months ago
When I placed my order the lady was very courteous, friendly and efficient. Two days later boots arrived absolutely fantastic. This was the first time dealing with your company but I would highly recommend you.
Helpful Report
Posted 4 months ago
I have purchased 2 pairs of josef Seibel boots in the month of January The system for ordering was straightforward and easy. Delivery was quick and I knew date and time of delivery All in all excellent service from Charles Clinkard and I will be using company again
Helpful Report
Posted 4 months ago
Have made several purchases from Charles Clinkard over the years. This time I had to return the shoes as they were too small and the larger size had sold out. The whole process was easy, slick and efficient.
Helpful Report
Posted 4 months ago
Charles Clinkard is rated 4.8 based on 52,771 reviews