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Charles Clinkard Reviews

4.8 Rating 53,750 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,650
 Metrics Info
4.8
Based on 53,750 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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M
Verified Buyer
“Assistant very helpful and I tried a few styles of sandal on”
Helpful Report
Posted 3 months ago
M
Verified Buyer
“Good service and prompt delivery.”
Helpful Report
Posted 3 months ago
A
Unverified Reviewer
“Chris and Sue at the York branch were very helpful when I called to look at some shoes. Great customer service.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“I wish you hadn't closed your shop in Meadowhall,”
Helpful Report
Posted 3 months ago
S
Verified Buyer
“Quick delivery unfortunately I have had to return the shoes too small”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Excellent service once again. Unfortunately the sandals I chose were not suitable as I have a high instep which meant the ankle strap was too short but there was no problem as I returned them to my local store and obtained a full refund in a couple of days. Well done Charles Clinkard.”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“I ordered a pair of shoes and some sandals, both were perfect and I was very pleased with them. Also I had to contact customer services about a query I had, and the lady I spoke to was very helpful and friendly .”
Helpful Report
Posted 3 months ago
G
Verified Buyer
“Excellent communication. I was able to check sandal sizes before ordering. Package arrived quickly. Will definitely use Charles Clinkard again & can highly recommend this company.”
Helpful Report
Posted 3 months ago
W
Verified Buyer
“One of the two pairs of sandals came with an annoying squeak & had to be returned”
Helpful Report
Posted 3 months ago
Thank you for taking the time to leave a review. I am very sorry to hear there was an issue with one of your purchases. Please be assured, this has been carefully examined by our Returns Team and a refund has been issued. Should you need a replacement or an alternative, we are happy to help in any way we can. Kind regards, Hannah, Customer Service
Posted 3 months ago
E
Verified Buyer
“A .great company with a great returns policy and a very wide choice online”
Helpful Report
Posted 3 months ago
L
Verified Buyer
“Thank you the slippers are perfect!”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“Am delighted with my new kitten heel wide court shoes. Have been looking around for weeks to purchase something for a black tie event with no success!!!! Wasn’t aware Charles Clinkard existed, but will definately be a returning customer!!!!! Dispatched about 4-5 days after purchase, but communication for whole process was perfect. I was always informed about each step of the way! Thank you so much. Greatly recommended! ❤️”
Helpful Report
Posted 3 months ago
Mrs
Verified Buyer
“Brilliant service as ever. Never buy shoes anywhere else.”
Helpful Report
Posted 3 months ago
J
Verified Buyer
“Prompt delivery, good price, quality’s product 👍🏼”
Helpful Report
Posted 3 months ago
R
Verified Buyer
“Great service. Good website easy to use. Two pairs ordered fit well and match picture. Have used site before and will use again in future”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Efficient ordering process online after speaking on telephone to my local store and being informed the order could be collected in the store and therefore no postage and informed me of current special offer. 365 day return option unused is extraordinary!”
Helpful Report
Posted 3 months ago
G
Verified Buyer
“I tried to order online but the page wouldn’t scroll down to complete the order. I tried many times but it wouldn’t let me scroll to the bottom of the page. I therefore had to contact customer services to complete the order. They were most helpful and the staff in my local store are always really friendly and helpful.”
Helpful Report
Posted 3 months ago
D
Verified Buyer
“Delivery fine but had to pay 4.25 to return sandals”
Helpful Report
Posted 3 months ago
Thank you for taking the time to leave a review. We do ask customers to cover returns postage as per our terms and conditions. However, we offer a Royal Mail label on our website for £3.20 to give our customers a reasonable price. I hope you shop with us again but if you need any assistance processing a return, please do not hesitate to contact out Customer Service Team. Kind regards, Hannah, Customer Services
Posted 3 months ago
C
Verified Buyer
“The sandals I ordered were light and the colour perfect. Unfortunately they were too big. There was no problem sending them back, although I did have to pay for postage. I am waiting for the new pair to arrive which should be soon. Can’t wait to wear them!”
Helpful Report
Posted 3 months ago
A
Verified Buyer
“Excellent selection of shoes from great brands. The seasonal discounts are very welcome.”
Helpful Report
Posted 3 months ago
Charles Clinkard is rated 4.8 based on 53,750 reviews
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