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Charles Clinkard Reviews

4.8 Rating 51,897 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,237
 Metrics Info
4.8
Based on 51,897 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Mrs
Verified Buyer
“Made an order over the phone. Smooth and easy. Pleasant and attentive staff member. Delivery arrived as stated. I just love my Rieker ankle boots.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“I had a query with my order and customer services were so helpful, even calling me to discuss which was really appreciated. Thank you Cheryl and Katie 😊”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Every time I order from you the service is excellent. Always dealt with effectively and arrives on time and in excellent condition. Thanks!”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“As always great products great service, one can't ask for anymore”
Helpful Report
Posted 1 year ago
D
Verified Buyer
“Always great service. Loads of styles/brands/sizes Wouldn't buy my shoes from anywhere else. They also have a great selection of handbags add into the mix a loyalty scheme.100% recommend”
Helpful Report
Posted 1 year ago
L
Verified Buyer
“Very pleased with the slippers I've ordered. They arrived on the date as promised. Good service.”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Great selection of quality brands . I have a shop in my town and will sometimes buy direct from the shop, sometimes use the online shop and click/collect from the shop. The benefit of the Click and Collect from the shop is that I can try them on when I pick the parcel up and sort out any size swaps or returns there and then. This time everything fitted perfectly.”
Helpful Report
Posted 1 year ago
R
Verified Buyer
“I absolutely love these boots - they are perfect! Smart, comfortable from day 1 (and I was on my feet all day) and I would absolutely buy them again.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Great choice of products. Easy ordering, quick delivery.”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“I purchased boots for my granddaughter and on the day there was 20% off which was excellent. They fitted her perfectly and she was delighted with them”
Helpful Report
Posted 1 year ago
M
Verified Buyer
“Gorgeous boots. Well fitting and very soft.”
Helpful Report
Posted 1 year ago
Mrs
Verified Buyer
“My order arrived quickly but unfortunately the shoes had to be returned because they were too big, within 2 days I was updated on the return process and my money had been refunded. Will not hesitate to order from Clinkards again . Thank you for excellent customer service .”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“Gorgeous boots, excellent quality and arrived very quickly after ordering.”
Helpful Report
Posted 1 year ago
S
Verified Buyer
“They stock Gabor shoes in my size (9). They would have got more stars if the shoes I would like, and there are often several styles, were in stock. The choice goes from hundreds to generally less than 30 and half of those are trained types.”
Helpful Report
Posted 1 year ago
Than you for taking the time to leave us your feedback. We are sorry if we do not always have an array of styles in your needed size. If you see a product on our website you can either sign up for email notifications to be alerted when your size comes back in stock, or you can contact our Customer Service Team and we can look into this further. Kind regards, Hannah, Customer Services
Posted 1 year ago
Mrs
Verified Buyer
“Excellant service from start to finish”
Helpful Report
Posted 1 year ago
C
Verified Buyer
“Perfect delivery and perfect boots”
Helpful Report
Posted 1 year ago
P
Verified Buyer
“Always sure of good quality products and excellent customer service.”
Helpful Report
Posted 1 year ago
A
Verified Buyer
“Excellent company to deal with”
Helpful Report
Posted 1 year ago
J
Verified Buyer
“Ordered a pair of Fly of London boots and the right boot is larger and of a poor quality leather,not very happy,quality control is not up to standard”
Helpful Report
Posted 1 year ago
Thank you for leaving us a review. I am sincerely sorry for the condition you received your boots in. We have a quality check procedure in place but we let you down on this occasion. I am glad to see our Customer Service Team were able to assist with an exchange and hope these are of a better standard. Kind regards, Hannah, Customer Services
Posted 1 year ago
A
Verified Buyer
“The best range of Gabor footwear around”
Helpful Report
Posted 1 year ago
Charles Clinkard is rated 4.8 based on 51,897 reviews
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