Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 51,801 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 51,801 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

The purchase and delivery process was easy and straightforward. The only negative was that the packaging around my boots arrived severely damaged...had to throw what was left of the box away. Shame as I find the shoebox useful to keep. Fortunately, the boots weren't damaged. Pleased with the boots and handbag.
Helpful Report
Posted 9 months ago
Received shoes very quickly and very pleased with the order.
Helpful Report
Posted 9 months ago
A great find on the internet. Brilliant selection of quality shoes etc delivered to your door.
Helpful Report
Posted 9 months ago
Staff very friendly and efficient very good service and didn't have to wait long for my sandals very happy
Helpful Report
Posted 9 months ago
I have shopped at Clinkard shops for over 50 years and am always pleased with my purchases.
Helpful Report
Posted 9 months ago
The order was very quick and ifficiant.Many thanks.
Helpful Report
Posted 9 months ago
I bought 4 pairs of ankle boots. Arrived in good time, well packed and in excellent condition. They fit perfectly and are exactly what I was looking for. Put on the blue pair, went for a 2 mile walk, no chafing or sore spots. No need to break them in, just put on and go. I will definitely be a returning customer.
Helpful Report
Posted 9 months ago
Amazing service . I ordered two pairs of shoes , one didn't fit so I returned to the local shop in Ilkley . They accepted the return and re-ordered a larger size . The new pair arrived within 2 working days by DPD .In the past I have also phoned customer service . The call was answered by a real person, without having to press buttons to connect to the right department , who was able to deal with my query in an efficient friendly manner . Just like customer service used to be . I only buy from Charles Clinkard now because good reliable service means everything . Thank you
Helpful Report
Posted 9 months ago
excellent service
Helpful Report
Posted 9 months ago
Great customer service when calling them and very quick delivery, overall very very happy
Helpful Report
Posted 9 months ago
Order arrived in two days.
Helpful Report
Posted 9 months ago
Very efficient and friendly service
Helpful Report
Posted 9 months ago
Excellent delivery service.
Helpful Report
Posted 9 months ago
Very pleased with my shoes thanku very likely to buy again very good service
Helpful Report
Posted 9 months ago
Excellent service as always .
Helpful Report
Posted 9 months ago
Great slippers,very comfortable.
Helpful Report
Posted 9 months ago
Recently ordered shoes online to be collected at Kirkcaldy store. Staff were very welcoming and helpful. Great service.
Helpful Report
Posted 9 months ago
xxxxxxxxxx
Helpful Report
Posted 9 months ago
Unfortunately the shoes were too small and had to be returned. The staff were excellent 5*
Helpful Report
Posted 9 months ago
My shoes arrived quickly and were wrapped up well. One pair was excellent but I bought a pair of gold shoes that fitted in length and width at the front, but the ankle strap was 2cm too long and meant it didn't even touch my ankle.
Helpful Report
Posted 9 months ago
Charles Clinkard is rated 4.8 based on 51,801 reviews