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Charles Clinkard Reviews

4.8 Rating 51,801 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,074
 Metrics Info
4.8
Based on 51,801 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
S
Verified Buyer
“Absolutely love this shop. Great selection, competitive prices and if your size isn't in stock the lovely staff will deliver to your home address free of charge.”
Helpful Report
Posted 9 months ago
E Green
Verified Reviewer
“Sophie at the Wetherby store was very helpful, offering advice and excellent care and attention when I bought my elderly mother in for some shoes. I was very pleased with the service.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Excellent service. The shoes I bought are so comfortable. Flexibility and size are spot on.”
Helpful Report
Posted 9 months ago
Mrs
Verified Buyer
“My order arrived as arranged and as usual both pairs of shoes are great and a very good fit”
Helpful Report
Posted 9 months ago
L
Verified Buyer
“Excellent customer service and speedy delivery”
Helpful Report
Posted 9 months ago
A
Verified Reviewer
“Every time my daughter and I visit CC in Milton Keynes for a fitting appointment we receive great customer service from all the staff. Thank you to Jamie who treated us so well at our most recent visit.”
Helpful Report
Posted 9 months ago
S
Verified Buyer
“Excellent service. Quality guaranteed products. Quick delivery.I have a small size of foot and can be difficult to get shoes, but can usually always get them and as a result I wouldn’t hesitate to recommend Charles Clinkard .”
Helpful Report
Posted 9 months ago
J
Verified Buyer
“I received excellent attention.”
Helpful Report
Posted 9 months ago
D
Verified Buyer
“Lovely shoes alas to small.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Good selection, affordable prices and speedy delivery so I was delighted!”
Helpful Report
Posted 9 months ago
K
Verified Buyer
“I ordered some Gabor trainers which were just not comfortable, so sadly I had to send them back. I called Charles Clinkard and spoke to a really helpful lady. They repaid my money immediately. I have bought several pairs of Gabor boots from them, such quick delivery.”
Helpful Report
Posted 9 months ago
E
Verified Buyer
“Always a great service at the Cribbs shop. Ordered some shoes online but they were too big. I returned them to my local store where I was given an immediate refund and luckily they also stocked my shoes in the smaller size so it was win win. The staff are always so helpful.”
Helpful Report
Posted 9 months ago
A
Verified Buyer
“Great service, great quality merch”
Helpful Report
Posted 9 months ago
M
Verified Buyer
“Order arrived quickly and very nicely packaged. The trainers are as described and very comfortable to wear”
Helpful Report
Posted 9 months ago
D
Verified Buyer
“Excellent first class service. Order arrived quickly and shoes exactly what I wanted”
Helpful Report
Posted 9 months ago
M
Verified Buyer
“Used CC for many years. Sell good quality shoes and no rush to return unsuitable shoes (does not happen very often)”
Helpful Report
Posted 9 months ago
J
Verified Buyer
“Unbelievable that someone thought they could send out one new shoe and one ex display, bleached off its original colour and very obviously not a matching pair!”
Charles Clinkard 1 star review on 4th April 2025
Helpful Report
Posted 9 months ago
Thank you for your review and also for taking my telephone call. I have emailed you as promised and please be assured that our dispatch team will be made aware of this and asked to be more careful to avoid disappointment to others. You are right that this is not acceptable and we apologise sincerely for your inconvenience. We will refund in full upon their return as requested. Kind regards, Janice
Posted 9 months ago
S
Verified Buyer
“Fantastic service, great price, a pleasure to deal with this company”
Helpful Report
Posted 9 months ago
A
Unverified Reviewer
“Sue, the assistant at Keswick store, went above and beyond on helping me to find the shoes that were exactly what I wanted.”
Helpful Report
Posted 9 months ago
MR
Verified Buyer
“Shoes are a little tight, maybe they will give. Not comfy wide fitting as expected Will try size 13 next time.”
Helpful Report
Posted 9 months ago
Thank you for your review. I am sorry to hear that the shoes you ordered were not right for you. We do hope that you find something that is a better fitting for your requirements. Kind regards, Janice - customer services
Posted 9 months ago
Charles Clinkard is rated 4.8 based on 51,801 reviews
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