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Charles Clinkard Reviews

4.8 Rating 53,727 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,625
 Metrics Info
4.8
Based on 53,727 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

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A
Verified Buyer
“Very happy with my Nordika slippers as a replacement for my old ones which were coming to the end of their days after several years of hard work”
Helpful Report
Posted 11 months ago
R
Verified Buyer
“Good service 👍 8”
Helpful Report
Posted 11 months ago
Mrs
Verified Buyer
“Sent for two pairs of ankle boots but unfortunately both pairs were too to tight Where the zip goes round ankle”
Helpful Report
Posted 11 months ago
Mrs
Verified Buyer
“Excellent service, helpful, friendly and patient customer services!”
Helpful Report
Posted 11 months ago
F
Verified Reviewer
“My first order with Charles Clinkard and it certainly won’t be the last. Excellent suede Chelsea boots delivered within 24 hours with plenty of communication . I could not be happier with my first order. Thank you.”
Helpful Report
Posted 11 months ago
K
Unverified Reviewer
“When my shoes arrived I loved them. They fit perfect and they were so comfortable. The company was recommended to me so I was overall very happy with my purchase. However.... after 13 days of 12 hour shifts, the patent material began to bubble on both shoes. I contacted the website to tell them this and sent pictures. Communication was great and I had a response within 2 days. I sent my shoes back to be looked at. The response I had was not to my satisfaction at all. I was told my shoes had been in contact with a substance of some sort which is why they have bubbled this way. I work as security in an airport. No substance had been near them. I hadn't even cleaned my shoes. So they said they couldn't issue me a refund and sent the shoes back. I am so disappointed in the customer service and with being told I am a liar (not directly but that is what is being implied). I am a bit of a shopaholic and with over 100 pairs of shoes and many of them being patent as well as previously having patent shoes for work, I have never had this issue before. Your reviews are great and I am glad many people have had lovely shoes from you but unfortunately this was not my experience and I am very underwhelmed with how I have been treated.”
Helpful Report
Posted 11 months ago
Thank you for taking the time to leave us a review. Whilst I am glad our Customer Service Team were prompt in their assistance I am sorry to hear the outcome of their investigation was not to your satisfaction. The issue you experienced isn’t typical of a manufacturing fault, and unfortunately in the absence of this, we are unable to accept them back as a return. We understand it’s not the outcome you expected and are sorry for any disappointment caused on this occasion. Kind regards, Hannah, Customer Services
Posted 10 months ago
J
Verified Buyer
“Excellent, all very fast and efficient”
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Posted 11 months ago
A
Verified Buyer
“Have been very impressed with Charles Clinkard since I discovered the firm a short time ago. My last dealings were efficiently dealt with in every way.”
Helpful Report
Posted 11 months ago
R
Verified Buyer
“Spedizione veloce e prodotto ad un ottimo prezzo. Tornerò sicuramente a fare acquisti,grazie.”
Helpful Report
Posted 11 months ago
M
Verified Buyer
“Service was excellent, order received promptly. Unfortunately the boots were to narrow. The return was an easy process and monies refunded without issues. I will use this company again.”
Helpful Report
Posted 11 months ago
C
Verified Buyer
“A modern shoe shop with traditional values selling quality fashionable shoes. Keep up the great work!”
Helpful Report
Posted 11 months ago
K
Verified Buyer
“Lovely boots, great service and easy to use website”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Very pleased with the service provided.”
Helpful Report
Posted 11 months ago
G
Verified Buyer
“I found the boots I was looking for here and I am very happy with them. They arrived quickly and well packaged. I have used this company before and will do again.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Good service, sent quickly.”
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Posted 11 months ago
S
Verified Buyer
“Purchase and the delivery went without any problems. Will definitely use them again.”
Helpful Report
Posted 11 months ago
A
Verified Buyer
“Good service.”
Helpful Report
Posted 11 months ago
M
Verified Buyer
“Excellent service-been buying the leather slippers for 20 years!”
Helpful Report
Posted 11 months ago
V
Verified Reviewer
“I was so pleased with my 1st order. It arrived securely packaged and the contents perfect 👌 Just what I required. 1st Class thank you”
Helpful Report
Posted 11 months ago
A
Verified Reviewer
“My wife and I called into the Darlington store yesterday as she needed some new shoes. We were served by Becky who was very friendly and helpful. A definite credit to your company. Consequently when I require my shoes - I will call there without hesitation. Thank you”
Helpful Report
Posted 11 months ago
Charles Clinkard is rated 4.8 based on 53,727 reviews
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