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Charles Clinkard Reviews

4.8 Rating 52,464 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,001
 Metrics Info
4.8
Based on 52,464 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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A
Verified Buyer
“My order was processed and the shoes delivered as expected and the service was good. Had to return the shoes as they were too small and the returns process worked well. I needed a half size bigger shoe but was told by Clinkard they weren't available, but they were being advertised by other retailers. Will have to place another order elsewhere.”
Helpful Report
Posted 10 months ago
M
Verified Buyer
“Delighted with the customer service again from Charles Clinkard! Loyalty scheme and prompt delivery is much appreciated thank you!”
Helpful Report
Posted 10 months ago
P
Verified Buyer
“Thoroughly pleased with my two separate purchases and on recommending you to my husband, I purchased a pair of sandals for my husband. Absolutely satisfied!”
Helpful Report
Posted 10 months ago
C
Verified Buyer
“Shoes ordered were not as expected in colour. Returned them to Charles Clinkard in Newcastle. Monies were returned in 2 days. Excellent”
Helpful Report
Posted 10 months ago
Mrs
Verified Buyer
“Always impressed by the website. easy to use and the service is second to none. The shoes are as advertised and are really pretty sandles with a wider fitting. Just right. looking forward to wearing them soon.”
Helpful Report
Posted 10 months ago
J
Verified Buyer
“My order was delivered earlier than was promised but sadly the box did not contain the right shoes, so they had to be returned. Disappointing as they were wanted for an upcoming holiday and there wasn't time to get a replacement”
Helpful Report
Posted 10 months ago
Thank you for your review. I am sorry to hear that you received the incorrect shoes and that it was too late to get a pair for your holiday. We do hope that you found a pair for your holiday in time and we apologise sincerely for the inconvenience caused. Kind regards, Janice - customer services
Posted 10 months ago
O
Verified Buyer
“No great as what was delivered, was not what was ordered. So had to return them and get refunded. Had to ask a second time for the P&P too, which finally also got refunded.”
Helpful Report
Posted 10 months ago
Thank you for your review. I am sincerely sorry to hear that you received the incorrect item, and that you have had to return the shoes to us. On this occasion we have let you down and we apologise sincerely for your inconvenience. Kind regards, Janice - customer services
Posted 10 months ago
A
Verified Buyer
“Love these slippers and very comfy. Always treat myself to a new pair every year and couldn't resist the 20% discount. Have the pewter colour this time.”
Helpful Report
Posted 10 months ago
N
Verified Buyer
“Excellent service”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Another excellent service from Charles Clinkard. Shoes perfect”
Helpful Report
Posted 10 months ago
J
Verified Buyer
“I ordered some sandals in the shop and I was kept informed of their transit. They arrived in the alloted time at my home via Post Office. Excellent service as usual from a great shop. The quality of the products they sell are fantastic.”
Helpful Report
Posted 10 months ago
L
Verified Buyer
“Excellent service as usual - thank you”
Helpful Report
Posted 10 months ago
Mrs
Verified Buyer
“Extremely helpful in Cheltenham store, shoes ordered delivered within three days. Perfect Couldn’t ask for better”
Helpful Report
Posted 10 months ago
M
Verified Buyer
“All good. Parcel well packed. Shoes fit well. Thank you.”
Helpful Report
Posted 10 months ago
J
Verified Buyer
“Expert sales staff. With very good understanding of every shoe and type. Superb quality shoes Extremely helpful.”
Helpful Report
Posted 10 months ago
D
Verified Buyer
“Good,prompt service”
Helpful Report
Posted 10 months ago
S
Verified Buyer
“Excellent service. First time ordering on line & had a few problems. Phoned the number supplied & spoke to a delightful young lady who sorted out the two pairs of shoes I wanted to buy with my 20% promotional code. Shoes arrived in three days including a bank holiday. Excellent service. Thank you.”
Helpful Report
Posted 10 months ago
M
Verified Buyer
“I have shopped on line with Charles Clinkard many times and service is always prompt and efficient.”
Helpful Report
Posted 10 months ago
V
Verified Buyer
“Very pleased with the help I received on my visit to the Leeds shop.”
Helpful Report
Posted 10 months ago
C
Verified Buyer
“Great choice of products, good range of sizes, easy ordering system and quick delivery.”
Helpful Report
Posted 10 months ago
Charles Clinkard is rated 4.8 based on 52,464 reviews
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