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Charles Clinkard Reviews

4.8 Rating 52,447 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 52,447 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

Excellent service and prompt delivery
Helpful Report
Posted 10 months ago
Very good. Good choice, easy to order and quick delivery.
Helpful Report
Posted 10 months ago
My mum used to shop here... I always wondered why? Now I know. It's the staff: a friendly, no fuss, helpful and courteous group of people you should be proud of. It's the product: well made, fashionable AND comfortable. It's the service: my order arrived in 2 days, without fuss, with me being kept informed at all stages. But most of all..... it's the staff. Please praise them, they're worth their weight in gold.
Helpful Report
Posted 10 months ago
Needed to return my online purchase to the local store(York) as some stitching was substandard(sticking out, didn't dare cut if off), and there was a 'bald patch' on area above the heel. The person who served me said it was because of the fabric, but this was not quite the case. Regardless of how it was rubbed, so as not to show up, it returned and was on full view to anyone looking. The area shone! I have order a different boot and await a call to say it has arrived. After years of buying Gabor boots(I own three pairs even now), I was hugely disappointed in the shoddiness of the product.
Helpful Report
Posted 10 months ago
Thank you for your review. We are sincerely sorry to hear that you have received an item with a defect and for the inconvenience of having to return it to one of our stores. We do hope that you find that your replacement boots are better for you and that you are not disappointed with these. Kind regards Janice - customer services.
Posted 10 months ago
Very easy to,order online and delivery was quick and efficient. And the shoes lovely!
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Posted 10 months ago
Easy site to order from great choice love my sandals Also no problem with the delivery.
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Posted 10 months ago
Comfy shoes that look amazing
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Posted 10 months ago
Order arrived promptly, thank you.
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Posted 10 months ago
Wonderful staff in Newcastle store.
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Posted 10 months ago
Charles Clinkard faultless apart from having to pay for returns. Nice shoes but way too wide for me even with Velcro straps fully adjusted
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Posted 10 months ago
Beautiful shoe. So comfortable. Arrived very quickly after order.
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Posted 10 months ago
Love this shop and the range of shoes. Always helpful and friendly staff.
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Posted 10 months ago
Pleased with my Sandals, delivery was good.
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Posted 10 months ago
Great service, shoes arrived in good time. Very happy with purchase, shoes so comfortable !
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Posted 10 months ago
Just "found" the shop in Stratford upon Avon. Went in for sandals for my difficult feet. Assistant very friendly and very helpful. Ordered some Skechers archfit and they arrived at my home within 3 days, fit perfectly and very confortable. Bravo Clinkards, I will come again.
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Posted 10 months ago
Good experience.
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Posted 10 months ago
Excellent service
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Posted 10 months ago
Arrived very quickly. Delighted with my purchase of comfortable shoes
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Posted 10 months ago
Excellent service in the shop. When the shoes I wanted were not available in my size, the assistant brought them in a different colour and ordered the ones I wanted for delivery at home. She also found a small bag to match- again not available in the shop. Both were delivered promptly and I am delighted with them.
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Posted 10 months ago
Easy to follow and order items. Very efficient update on delivery. I am extremely pleased with the footwear I bought, exactly as described on the website. Thank you
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Posted 10 months ago
Charles Clinkard is rated 4.8 based on 52,447 reviews