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Charles Clinkard Reviews

4.8 Rating 53,718 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,617
 Metrics Info
4.8
Based on 53,718 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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A
Verified Buyer
“The shoes that I bought were very good quality & arrived quickly.”
Helpful Report
Posted 10 months ago
N
Verified Buyer
“I have never ordered from this company before but I have been extremely happy with the customer service I received. Despite the item not being right for me and having to return it I wanted to just say how easy and efficient the whole process was. Thanks”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Easy to order, very reliable and trustworthy. Product arrived promptly. Would certainly order from them again - and again!”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Love shopping with Charles Clinkard,the web site is easy to navigate,they usually have my size (3) which the shops don't normally have and returns are easy. The staff in the shops are always helpful and friendly. In short the shopping experience with Charles Clinkard is a pleasure.”
Helpful Report
Posted 10 months ago
B
Verified Buyer
“Bought online, Product exactly as advertised, quick delivery.”
Helpful Report
Posted 10 months ago
R
Verified Buyer
“Excellent service and boots look very good quantity.Exactly what I wanted.”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Great service.”
Helpful Report
Posted 10 months ago
R
Verified Buyer
“The boots arrived but they were too narrow even though the fitting was H. I went to your Leeds branch to return the boots and chose another pair but was unhappy to hear that I would have to wait 3-4 days for a refund. Surely i should have been refunded there and then. Very disappointed with this unfair system.”
Helpful Report
Posted 10 months ago
Thank you for your taking the time to leave a review. I’m sorry to hear that the boots did not fit as expected and that your experience with the return process was frustrating. We understand that waiting for a refund can be inconvenient and appreciate your patience whilst this processes. I am glad an alternative was found instore but if you have any queries, please don’t hesitate to reach out to our Customer Service Team. Kind regards, Hannah, Customer Services
Posted 10 months ago
H
Verified Buyer
“Great leather slippers made in Spain.”
Helpful Report
Posted 10 months ago
A
Verified Buyer
“Excellent service, really speedy delivery and I am delighted with my new boots.”
Helpful Report
Posted 10 months ago
S
Verified Buyer
“Items quickly arrived with the courier coming at the predicted time. All excellent.”
Helpful Report
Posted 10 months ago
J
Verified Buyer
“Good price. Speedy delivery.”
Helpful Report
Posted 10 months ago
C
Verified Buyer
“Very easy to order, good communication and swift dispatch.”
Helpful Report
Posted 10 months ago
J
Verified Buyer
“I did not receive my buts yet ,the Fohn is disconnect,yuo don't answer mail”
Helpful Report
Posted 10 months ago
Thank you for leaving a review. I am sorry to hear you have not yet received your order. We advise 25 working days from the point of dispatch for international order to be delivered. Looking at the tracking, your order is on its way to you and will update once passed to your country's delivery partner. I am also sorry you have not been able to get through to our Customer Service Team. Our phone number is +441642 606162 and our email is help@clinkard.co.uk Please do not hesitate to contact us with any queries. We are available 7 days a week and happy to help. Kind regards, Hannah, Customer Services
Posted 10 months ago
A
Verified Buyer
“Quick easy to to arrivedon time”
Helpful Report
Posted 10 months ago
C
Verified Buyer
“Slippers arrived on time. A little early to say how good they perform but don't expect any problems.”
Helpful Report
Posted 10 months ago
S
Verified Buyer
“Slip on navy boots purchased. They were delivered very quickly and when I ordered a second pair to check on the fit the service was excellent. The pair I returned were refunded very quickly. I would definitely use this company again.”
Helpful Report
Posted 10 months ago
S
Verified Buyer
“Very helpful staff. Didn’t make me feel rushed”
Helpful Report
Posted 10 months ago
T
Verified Buyer
“I bought a wonderful pair of slippers excellent fit and very comfortable. Value for my money.”
Helpful Report
Posted 10 months ago
L
Verified Buyer
“Customer service with Charles Clinkard is second to none, I would have no hestitation in recommending them to family, friends and colleagues.”
Helpful Report
Posted 10 months ago
Charles Clinkard is rated 4.8 based on 53,718 reviews
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