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Charles Clinkard Reviews

4.8 Rating 51,732 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,011
 Metrics Info
4.8
Based on 51,732 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

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M
Verified Buyer
“Swift and efficient kept informed at all stages knew exactly when parcel would arrive Will order again”
Helpful Report
Posted 6 months ago
Mrs
Verified Buyer
“The staff in the Darlington branch are very helpful and friendly with a good knowledge of the different brands and how they generally fit. They offer good advice and do not push you to buy. There's a good range of shoes and, if they don't have what you want, they will order it for you. The rewards scheme is excellent and the sales are well worth a look. An excellent service all round.”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Shoes arrived on time,fit perfectly, very comfortable and stylish, bought them for my sons wedding, will definitely use Charles clinker again.”
Helpful Report
Posted 6 months ago
S
Verified Buyer
“They were delivered quite quickly & I am very happy with my crocs”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Always great service.”
Helpful Report
Posted 6 months ago
C
Verified Buyer
“Excellent website with clear images.Easy to use and seamless ordering. Very helpful customer service assistant. Item arrived on time and very well packaged. Delighted with my purchase. Brilliant”
Helpful Report
Posted 6 months ago
P
Verified Buyer
“Great service and choice.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Excellent range of products from a variety of manufacturers. Very good service online and in-store. Rapid delivery. Very good policy on returns, with ability to return online purchases to shops.”
Helpful Report
Posted 6 months ago
K
Verified Buyer
“Fast delivery vary pleased with my purchase”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Bought a second pair of Gabor sandals on line costing £89. Very disappointed that they weren't checked before despatched as they are faulty. Think they are ex display.”
Helpful Report
Posted 6 months ago
Thank you for taking the time to review your recent purchase. I’m very sorry to hear that your Gabor sandals arrived with faults. I understand how frustrating this can be for an anticipated purchase. I cannot see we have been made aware of the issues with your purchase but will be happy to assist once we have more details of the fault. Our Customer Service Team can be reached by phone, email or live chat service on our website 7 days a week. We appreciate your feedback and will ensure it is addressed with our team. Kind regards, Hannah, Customer Services
Posted 6 months ago
A
Verified Buyer
“The Clarks toddler shoes we ordered didn't seem a good quality or fit, poorly made, but we had no choice but to keep them as we are off on holiday. Very disappointed that the quality check is so poor at CC.”
Helpful Report
Posted 6 months ago
Thank you for your feedback. I’m sorry to hear about the quality and fit issues you've experienced with your toddlers shoes. It’s disappointing when expectations aren’t met, especially just before a holiday. We have a 365 day returns policy, so if the shoes are not worn outside, they can be refunded upon your return. If there are manufacturing faults, please feel free to contact our Customer Service Team at any time and we can advise further. Kind regards, Hannah, Customer Services
Posted 6 months ago
E
Verified Buyer
“Excellent company. Sandals didn't fit and returned. V fast refund.”
Helpful Report
Posted 6 months ago
R
Verified Buyer
“I was delighted to receive my order ver quickly Unfortunately the sandals did not fit I've always worn size 38 * was surprised to find they were too short in the footed. A larger size would be too big & I'd trip in a 39 So if your getting more returns than expected, please look at your specifications. May be your manufacturer has reduced the footed by literally by a few millimeters. Hope my review is helpful to your marketing team.”
Helpful Report
Posted 6 months ago
C
Verified Buyer
“Greatest I and price”
Helpful Report
Posted 6 months ago
C
Verified Buyer
“Very very comfortable”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Excellent service from placing the order to delivery I was kept informed with each process of the delivery. Will definitely use you again .”
Helpful Report
Posted 6 months ago
I
Verified Buyer
“Easy to order online and can be returned to local shop if necessary. Good selection plus larger sizes and width fittings.”
Helpful Report
Posted 6 months ago
G
Verified Buyer
“Bought some leather slippers since putting them on they have just become like a 2nd skin I love them”
Charles Clinkard 5 star review on 28th June 2025 Charles Clinkard 5 star review on 28th June 2025
Helpful Report
Posted 6 months ago
A
Verified Buyer
“I'm delighted with my new Hispanitas shoes. They are both elegant and comfortable. Efficient delivery and excellent customer care at Charles Clinkard. Would highly recommend.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Order came in time stated Although description of colour not exact”
Helpful Report
Posted 6 months ago
Charles Clinkard is rated 4.8 based on 51,732 reviews
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