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Charles Clinkard Reviews

4.8 Rating 51,732 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,011
 Metrics Info
4.8
Based on 51,732 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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K
Verified Buyer
“Charles Clinkard’s online service is perfect in my experience. The product range is excellent and delivery is swift and efficient. Best of all - their customer service is also excellent. The phone is answered promptly and the service team members will willingly find a solution. Having said which - there is rarely a problem anyway. Thank you Charles Clinkard for being so good!”
Helpful Report
Posted 6 months ago
K
Verified Buyer
“Amazing customer service and super fast delivery. I made a mistake at checkout and was meant to select next day delivery. I emailed and as a good will gesture these were delivered to me next day when I only paid for standard delivery, as I needed the shoes for my upcoming holiday.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Packed carefully and delivered quickly-as expected from Charles Clinkard! I’ve never been disappointed!”
Helpful Report
Posted 6 months ago
L
Verified Buyer
“A very good and helpful service when ordering by phone. A slight problem with paying but this was quickly resolved with a call back from the person taking my order. I was told my delivery would arrive within a few days which it did with no problems. I would definitely use this service again as there was stock available that other outlets I tried did not have and did not offer to try and obtain for me.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Ten out of ten all theway”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Sent two odd shoes after waiting weeks for my size to be in stock. My first order. Will not be ordering again. Found cheaper elsewhere…”
Helpful Report
Posted 6 months ago
Thank you for your review. I am sincerely sorry to hear that you received two odd shoes and experienced such frustration with your order. I understand how disappointing this can be after waiting for your size to be in stock. We will certainly look into this issue to ensure it doesn’t happen again. We have let you down on this occasion and hope to have the opportunity to restore faith in us in the future. Kind regards, Hannah, Customer Services
Posted 6 months ago
A
Verified Buyer
“:) :) :):) :) :):):):):):)”
Helpful Report
Posted 6 months ago
C
Verified Buyer
“Delivered on time, very happy with price and my Teva sandals”
Helpful Report
Posted 6 months ago
Mrs
Verified Buyer
“Shoes were perfect these are my fourth pair service was spot on”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“First time I have bought shoes on line. I have a prosthetic leg and foot. These shoes fit and are comfy. And I walk better. Thank you”
Helpful Report
Posted 6 months ago
M
Verified Buyer
“Order speedily delivered to the shop and I received a phone call. I collected my shoes and tried them on to ensure a good fit. No problems.”
Helpful Report
Posted 6 months ago
F
Verified Buyer
“I am very disappointed to find out on going into the Sheffield store, that it is closing down. I am a loyal customer of nearly 30 years and I have also recomended Clinkards to friends and family around the country. This is another blow to the people of Sheffield, to see yet again another popular store is closing. I do feel that your loyal customers should have been informed of this by post or email, before casually finding out in this way. This would have shown your customers the good service and customer care that we have come to expect and the respect we desearve!”
Helpful Report
Posted 6 months ago
R
Verified Buyer
“Found just what I wanted, saw it in close-up, and a video of it being walked in. Easy to buy, fast delivery, in perfect condition.”
Helpful Report
Posted 6 months ago
I
Verified Buyer
“Excellent service and delivery of my order. I have used Charles Clinkard for some years and never had any problems with them. A totally professional merchant. In the unlikely event of having to return an item to them refund is issued without delay.”
Helpful Report
Posted 6 months ago
G
Verified Buyer
“Very good received them in two days”
Helpful Report
Posted 6 months ago
V
Verified Buyer
“My visit to your store in The Mall, Bristol was a delight from start to finish, being greeted as soon as the doors opened. I received dedicated care from a delightful young lady who listened carefully to my requirements and sought out various models of sandals. I bought two pairs of sandals and a cleanng kit for each. A great start to the day for each of us. My sandals are blissfully comfortable.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“I've replaced a pair of summer mocassins, after the other pair that I loved wore out. It's great you still stock them. I also bought some black loafers - sooo comfortable! Thank you.”
Helpful Report
Posted 6 months ago
N
Verified Buyer
“As ever, my purchase was sent quickly, well wrapped. Thank you everyone.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“No problems - great service”
Helpful Report
Posted 6 months ago
D
Verified Buyer
“Love the shop at Ilkley have bought lots of my shoes and also for my wife”
Helpful Report
Posted 6 months ago
Charles Clinkard is rated 4.8 based on 51,732 reviews
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