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Charles Clinkard Reviews

4.8 Rating 53,276 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,015
 Metrics Info
4.8
Based on 53,276 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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J
Verified Buyer
“The delivery and service was very good I love the style of the shoes the only little negative comment to make is the stitching round the edge of the shoes some times can be a little hard I normally don't buy that style as can be painful if the shoe slips and you land on the stitch with the arch 9f.your foot”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“The first pair of slippers I bought had a flaw. It was a nick in the leather right on the top, so very obvious. I Had to return them and order another pair (which were perfect, as they should be as they are not cheap). However having to pay postage to return the faulty ones was very annoying. I would have expected this to be refunded.”
Helpful Report
Posted 1 month ago
C
Verified Buyer
“Excellent service and good price.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“You have requested a review on my shopping experience. It was not an issue for me but it did take take 5 days for you to dispatch my order and for Royal Mail to receive according to your emails and RM tracking. You do state that it can take up to 5 days to dispatch so no complaint but it seems a long time in comparison to similar online shopping experiences I have had.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Delighted with product and service”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Order cancelled not in stock njjjjjj 76 78 89 jjkkj”
Helpful Report
Posted 1 month ago
Thank you for taking the time to leave a review. I am sorry we were unable to fulfil your order. Our aim is to maintain an accurate stock reflection to avoid disappointment but on this occasion, demand outstripped supply. Whilst we let you know as soon as possible, I sincerely apologise for any inconvenience caused. If you need help finding an alternative, please feel free to contact our Customer Service team who are happy to help. Kind regards, Hannah, Customer Services
Posted 1 month ago
M
Verified Buyer
“Assistant very helpful and I tried a few styles of sandal on”
Helpful Report
Posted 1 month ago
M
Verified Buyer
“Good service and prompt delivery.”
Helpful Report
Posted 1 month ago
A
Unverified Reviewer
“Chris and Sue at the York branch were very helpful when I called to look at some shoes. Great customer service.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“I wish you hadn't closed your shop in Meadowhall,”
Helpful Report
Posted 1 month ago
S
Verified Buyer
“Quick delivery unfortunately I have had to return the shoes too small”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Excellent service once again. Unfortunately the sandals I chose were not suitable as I have a high instep which meant the ankle strap was too short but there was no problem as I returned them to my local store and obtained a full refund in a couple of days. Well done Charles Clinkard.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“I ordered a pair of shoes and some sandals, both were perfect and I was very pleased with them. Also I had to contact customer services about a query I had, and the lady I spoke to was very helpful and friendly .”
Helpful Report
Posted 1 month ago
G
Verified Buyer
“Excellent communication. I was able to check sandal sizes before ordering. Package arrived quickly. Will definitely use Charles Clinkard again & can highly recommend this company.”
Helpful Report
Posted 1 month ago
W
Verified Buyer
“One of the two pairs of sandals came with an annoying squeak & had to be returned”
Helpful Report
Posted 1 month ago
Thank you for taking the time to leave a review. I am very sorry to hear there was an issue with one of your purchases. Please be assured, this has been carefully examined by our Returns Team and a refund has been issued. Should you need a replacement or an alternative, we are happy to help in any way we can. Kind regards, Hannah, Customer Service
Posted 1 month ago
E
Verified Buyer
“A .great company with a great returns policy and a very wide choice online”
Helpful Report
Posted 1 month ago
L
Verified Buyer
“Thank you the slippers are perfect!”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“Am delighted with my new kitten heel wide court shoes. Have been looking around for weeks to purchase something for a black tie event with no success!!!! Wasn’t aware Charles Clinkard existed, but will definately be a returning customer!!!!! Dispatched about 4-5 days after purchase, but communication for whole process was perfect. I was always informed about each step of the way! Thank you so much. Greatly recommended! ❤️”
Helpful Report
Posted 1 month ago
Mrs
Verified Buyer
“Brilliant service as ever. Never buy shoes anywhere else.”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“Prompt delivery, good price, quality’s product 👍🏼”
Helpful Report
Posted 1 month ago
Charles Clinkard is rated 4.8 based on 53,276 reviews
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