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Charles Clinkard Reviews

4.8 Rating 52,744 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,366
 Metrics Info
4.8
Based on 52,744 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“Very pleased with my purchase”
Helpful Report
Posted 1 month ago
G
Verified Buyer
“Excellent prompt service”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Great ankle boots and efficient service and delivery.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Prompt delivery, delighted with the bag.”
Helpful Report
Posted 1 month ago
E Mobil
Unverified Reviewer
“I needed some comfy trainers for a weekend of walking in Rome as I suffered with Achilles Tendinitis. I called in to my local store in Ilkley and the manager was fantastic, she recommended a few to try and I settled on Fitflop RTG. They are so comfy and I walked 60k steps in them. I’m a new fan of Fitflop.”
Helpful Report
Posted 1 month ago
H
Verified Buyer
“This is my second one as I have already the brown colour. For some reason leather is so firm, very different from the brown one I had despite both same material”
Helpful Report
Posted 1 month ago
Thank you for your review. There may sometimes be discrepancies in fitting between colours, even if they are made using similar materials. This is often due to slight differences in the manufacturing process. However, I appreciate that this is frustrating when the difference is noticeable and causing discomfort, so I apologise for any confusion caused by this. Kind Regards, Sophie - Customer Services
Posted 1 month ago
C
Verified Buyer
“Bought some Clarks sandals and they are lovely - service was first class - thank you”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“Great choice of footwear and accessories and I found the sandals and cross body bag that I needed at very good prices. So good in fact that I also bought a purse and a phone bag! Delivery was very quick and was by couriers I trust rather than the ubiquitous but dreadful one most retailers use. I'll definitely shop with Charles Clinkard in future.”
Helpful Report
Posted 1 month ago
I
Verified Buyer
“Great shop”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“I ordered shoes on line which arrived really quickly. They turnedout to be too big so I exchanged them and the turn rounds was really impressive with the new ones arriving only three days after I'd sent the return”
Helpful Report
Posted 1 month ago
S
Verified Buyer
“Superb customer service when the delivery of my purchase was delayed by the courier company. Archie took ownership when I emailed Charles Clinkard to inform them my order had not been received. He tracked the parcel and advised it was still in transit and agreed to monitor the situation until resolved. The parcel duly arrived a few days late. I was extremely pleased with my purchase and the excellent service I received from Archie in Customer Service. Not so pleased with the courier who has let me down before, I hasten to add! However, I will have no hesitation in purchasing from Charles Clinkard in the future.”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“Shoes fit beautifully and arrived on time.”
Helpful Report
Posted 1 month ago
A
Verified Reviewer
“Fantastic care in person and over the phone .. you get to talk to a real person and they dont just want to be helpful they act without delay .. strongly recommend in person and for on-line ordering ..”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Excellent service. I was kept informed of progress. Quick and easy to order and was very happy that DPD was NOT the company delivering. Royal Mail delivered on the day.”
Helpful Report
Posted 1 month ago
A
Unverified Reviewer
“Received quickly Lovely shoes but come up small I'm a 6 usually but need to size up to a 7. Returning and will re order.”
Helpful Report
Posted 1 month ago
H
Verified Reviewer
“Claire and Lorna from the Northallerton branch have been amazing to us as we’ve found shoes for our one year olds first pair and our 4 year old autistic son who needed something more robust for his climbing adventures! Thank you so much! We were put at ease with their friendliness and kindness. Our boys are ready and we will be back for us and them again. Such a personal experience meant so much to us. The shoes are exactly what they needed and the quality is always best for little feet. Thank you.”
Helpful Report
Posted 1 month ago
L
Verified Buyer
“My main issue is I placed one order with 2 products. They were delivered separately and therefore when I needed to return them I had to pay two lots of postage instead of one.”
Helpful Report
Posted 1 month ago
Thank you for leaving your review. I am sorry for any inconvenience caused by this. We try to dispatch orders in one package where possible. However I can see that one of the items on your order was dispatched directly from an external supplier, resulting in two parcels. I appreciate that this can be frustrating when it comes to arranging your return. Should you order from us in the future, please do not hesitate to reach out to our Customer Service team about any returns queries you may have. Kind Regards, Sophie - Customer Services
Posted 1 month ago
S
Verified Buyer
“Just received my second pair of trainers!!! OMG They are sooo comfortable (l have MS and l struggle with walking - these shoes make me feel like I’m walking on air - love,love l just wish you did them in more colours -I’d buy them all!!”
Charles Clinkard 5 star review on 3rd April 2026
Helpful Report
Posted 1 month ago
L
Verified Buyer
“Quick delivery. Beautiful shoe and very comfy.”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Excellent service and it’s great you can speak to someone on the phone with your order instead of having to go online”
Helpful Report
Posted 1 month ago
Charles Clinkard is rated 4.8 based on 52,744 reviews
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