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Charles Clinkard Reviews

4.8 Rating 52,205 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
48,673
 Metrics Info
4.8
Based on 52,205 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

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J
Verified Buyer
“Fabulous boots really comfy and smart too”
Helpful Report
Posted 1 month ago
P
Verified Buyer
“Excellent good value as always”
Helpful Report
Posted 1 month ago
J
Verified Buyer
“This is a business offering excellent service. Very helpful , both in shop and for the delivery of another pair of shoes. Excellent choice too.”
Helpful Report
Posted 1 month ago
G
Verified Buyer
“I received excellent service from the staff at Clarles Clinkard”
Helpful Report
Posted 1 month ago
T
Verified Buyer
“I bought a beautiful pair of Ladies Tan Brogue Ankle boots and they are lovely. Really smart and look great with Jeans. They are not to narrow across the foot making them super comfortable. Soles are not to chunky either. They are a 5 eyelet boot with zip and laces so no rubbing around the ankles and once you have tied the laces up you just need to use the zip.”
Helpful Report
Posted 1 month ago
C
Verified Buyer
“I ordered online and collected from my local store. Quick and easy, no problems.”
Helpful Report
Posted 1 month ago
Mrs
Verified Buyer
“Sorry the boots have yet to arrive”
Helpful Report
Posted 1 month ago
Thank you for leaving your comments. I am sorry your boots have not arrived yet, I understand it is frustrating the courier is unable to find your address. I can see you have spoken to a member of our Customer Service Team and a resolution has been reached for your shoes to be with you as soon as possible. Thank you for your patience, I am glad we were able to help but please do not hesitate to contact us if you have any queries or further issues. Kind regards, Hannah, Customer Services
Posted 1 month ago
G
Verified Buyer
“Saw these black paton leather boots on line. Easy to order and delivered within a few days. Lovely boots, good fit, comfy , great price and just the right size of heel. Definetly recommend the company and the boots”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“no ive not and also told yas about it twice now ive ordered from you and also 2ce hasnt came either send me to my new addtess or refund me pls av also complained as its 2ce now and ive also gave yas my new address and atill no show but want to charge me i dint think so”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“I was very satisfied with the service.”
Helpful Report
Posted 1 month ago
K
Verified Buyer
“I love my new shoes, gorgeous tortoise shell block heel! Perfect.”
Helpful Report
Posted 1 month ago
P
Verified Buyer
“A friend had recommended your Bristol store and then I discovered that Fields of Sidmouth were appointed a Charles Clinkard franchise so it is always a highlight of any trip to Sidmouth. However living in Exeter and retired I do find your online service excellent. Your range is superb so, as a shoe lady (aren't we all) I am in my element browsing online.”
Helpful Report
Posted 1 month ago
P
Verified Buyer
“Clear coms and fast delivery a1+++”
Helpful Report
Posted 1 month ago
P
Verified Buyer
“Was Exelent ordered by phone received by post will shop again and tell friends”
Helpful Report
Posted 1 month ago
C
Verified Buyer
“Products great quality and value for money. Delivery efficient and Customer Service excellent.”
Helpful Report
Posted 1 month ago
Mrs
Verified Buyer
“No email advising me when boots were in the shop ready to be collected. I had to phone shop twice before being told they had arrived.”
Helpful Report
Posted 1 month ago
Thank you for taking the time to write a review. I am very sorry to hear you did not receive the notifications confirming the delivery of your order. I can see contact details were provided, you should not have had to chase this yourself. We will look into why the notification didn’t reach you and ensure better communication with the store going forward. We hope you shop with us again and we can provide our usual ease of ordering. Kind regards, Hannah, Customer Services
Posted 1 month ago
M
Verified Buyer
“good services with excellent delivery”
Helpful Report
Posted 1 month ago
G
Verified Buyer
“Product not yet used do unable to comment on that. Delivery was slow”
Helpful Report
Posted 1 month ago
A
Verified Buyer
“Website was easy to use. Really impressed with speed in which this product arrived even though I didn't opt for express delivery.”
Helpful Report
Posted 1 month ago
K
Verified Buyer
“Website easy to navigate with good photos of products and accurate description. Bought a pair of Fly London boots and delivered within 3 days. Very pleased with service and will purchase again. Great quality products.”
Helpful Report
Posted 1 month ago
Charles Clinkard is rated 4.8 based on 52,205 reviews
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