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Charles Clinkard Reviews

4.8 Rating 53,436 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,239
 Metrics Info
4.8
Based on 53,436 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

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M Hamilton
Verified Reviewer
“I recently bought a pair of boots but after wearing them twice found there was a defect in the leather. I contacted Charles Clinkard through their WhatsApp customers services and got an immediate response. The problem was dealt with at once by sending me a prepaid returns code to return the boots and my refund was processed within a few days. Excellent customer service!”
Helpful Report
Posted 6 months ago
M
Verified Buyer
“Bought some boots online in the sale. Delivered within a few days. I didn’t like the boots and they didn’t fit me correctly. I didn’t want to pay to return the boots as I’d already paid for delivery so I returned them personally to my nearest Charles Clinkard shop and the shop assistant was very helpful and made it easy to return”
Helpful Report
Posted 6 months ago
R
Verified Buyer
“I had been looking for a pair of black suede knee high boots and found exactly what I wanted. Great choice with prices to suit everyone. The boots arrived extremely quickly and I was kept up to date.”
Helpful Report
Posted 6 months ago
L
Verified Buyer
“Very happy with my purchase from Charles Clinkard. Easy to order and I was well informed on progress. My purchase arrived promptly, well packaged, and as described. Can't really ask for anything more!”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“the leather slippers I've ordered i have been using the same for many years and they are very comfortable and looking good”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“The staff were very friendly and helpful with sizing. I did ring the customer order line to ask for the next size up. Again very helpful and polite. When I picked up my boots everything went smoothly. The service was second to none.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Easy to purchase online”
Helpful Report
Posted 6 months ago
Mrs
Verified Buyer
“Order process simple and delivery efficient. Goods arrived well packaged and were as advertised. Very impressed.”
Helpful Report
Posted 6 months ago
B
Verified Buyer
“Well organised and very happy with my me new shoes. Will be back for more”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Unfortunately I had to return the shoes because of my swollen ankles but the lady in your Wetherby store was extremely helpful and very pleasant.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Item ordered arrived prompty. Description accurate and true to size. Would definately shop there again”
Helpful Report
Posted 6 months ago
K
Verified Buyer
“Very comfortable as all rieker shoes are”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Ordering was really easy and items arrived quickly with good communication.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“I recently purchased a pair of shoes. Despite having received the size requested, as they were slipons, the generous size allowed them to 'slip off' quite a bit as I walked. there was absolutley no problem having to return them. On a notification from Clinkard of their return a refund was promptly provided. I can recommend the company's customer care support.”
Helpful Report
Posted 6 months ago
A
Verified Buyer
“Competitive pricing, good range of stock, and prompt delivery. Very good service and I'll use Clinkard again.”
Helpful Report
Posted 6 months ago
Mrs
Verified Buyer
“Received my boots within the dayes missed when I placed my order. Wore them for the first time last night and happy so far. I would purchase from Charlie Clinkard again.”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Our shop in Meadowhall recently closed and I saw a concession in Lakeland leather in Windermere, which I was pleased to see. Unfortunately they didn’t have the boots I wanted in my size. So I looked on line and found them so I am pleased I can still buy me footwear online”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Items dispatched quickly and well packed. I just wish DPD would send notifications of delivery as other companies do. You have to keep checking their website to find out about your delivery. Other than that a good experience with Charles Clinkard.”
Helpful Report
Posted 6 months ago
J
Verified Buyer
“Product was good and customer services helpful but the shoe was advertised at two different prices. I purchased at the higher price of £79.99 but the same item was available for £69.99 and there was no offer of compensation. Bit of a pity as I helped identify the difference in pricing !”
Helpful Report
Posted 6 months ago
Thank you for taking the time to leave a review. I am sorry for any confusion caused with the price discrepancy on our website. We sincerely appreciate you bringing this to our attention, allowing us the opportunity to rectify. The price you paid is correct, but as a goodwill gesture, we have refunded the difference to your original payment card. We kindly ask to revise your review to reflect your experience with our resolution. Kind regards, Hannah, Customer Services
Posted 6 months ago
H
Verified Buyer
“I was so happy to find Charles Clinkard had a pair of Josef Seibel Peyton 01 boots I was looking for and they were competively priced, they were delivered quickly and arrived perfectly. The boots are a fab colour (purple) and fit perfectly (I have a pair in floral black). They have soft, warm velour furry lining and feel warm, even on a cold day. I'm genuinely happy to recommend them to you too, especially at this price, they're a bargain.”
Charles Clinkard 5 star review on 13th January 2026 Charles Clinkard 5 star review on 13th January 2026 Charles Clinkard 5 star review on 13th January 2026 Charles Clinkard 5 star review on 13th January 2026 Charles Clinkard 5 star review on 13th January 2026 Charles Clinkard 5 star review on 13th January 2026 Charles Clinkard 5 star review on 13th January 2026
Helpful Report
Posted 6 months ago
Charles Clinkard is rated 4.8 based on 53,436 reviews
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