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Charles Clinkard Reviews

4.8 Rating 49,738 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 49,738 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

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Charles Clinkard 5 star review on 11th July 2025
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Charles Clinkard 5 star review on 10th July 2025
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Charles Clinkard 5 star review on 10th July 2025
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Charles Clinkard 5 star review on 28th June 2025
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Charles Clinkard 5 star review on 28th June 2025
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Charles Clinkard 5 star review on 26th June 2025
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Charles Clinkard 5 star review on 15th May 2025
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Anonymous
Anonymous  // 01/01/2019
Very helpful staff and great products. Especially like the Gabor shoes they stock. Very sorry to learn the Sheffield Meadowhall shop is closing in a couple of months.
Helpful Report
Posted 6 days ago
Most comfortable sandals I have ever worn.
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Posted 6 days ago
Easy well stocked website. Kept very well informed of order progress. Well packaged, excellent quality goods delivered promptly.
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Posted 6 days ago
Extremely good quality shoes and knowledgeable and a well trained Sales team .
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Posted 1 week ago
Great item at a fabulous price and super fast delivery. Amazing. Now we know about this company we’ll be regular visitors to your Chichester store.
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Posted 1 week ago
Ordering, delivery and refund went very smoothly. Info was misleading - shoes were less than wide fit.
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Posted 1 week ago
Bought reiker shoes from Charles Clinkard. Excellent quality fast delivery and lovely value for money. Would recommend. Definitely
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Posted 1 week ago
Our second Reiker purchase from this company, very happy with the service and products.
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Posted 1 week ago
I know the size so I can always order my Reiker sandals on the web.
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Posted 1 week ago
Excellent company - delightfully helpful staff.
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Posted 1 week ago
Easy to order, fast delivery. As always.
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Posted 1 week ago
Website: 1) slow. 2) Please display the soles to see if traction is suitable. 3) Please provide heel height in product details to help easy selection. Positive: 1) Delivery - efficient. 2) Packaging inside shoe boxes - clean & tidy, plenty of clean tissue papers to protect the shoes, no longer feel like receivng a pair of shoes which have been tried and returned. Negative: Postal packaging - 2 recent parcels arrived torn and shoe boxes (mostly the lids) were damaged - as if receiving items fell off from the back of a truck! Upmarket merchandise, but down market packaging?! Negative impact on consumer psychology: I don't feel special when receiving the order. Suggestion: 1) Perhaps, the warehouse staff ought to be trained to close the parcel bag tightly wrapped round the boxes to minmise the possibility of bashing each other in a roomy bag, and could reduce the bag got caught and scratched with other parcels in transit. Do leave a handle though for easy handling for the delivey men. That's how I return your products. 2) If budget allows, packaged like John Lewis - boxes of shoes were packed in a box, with paper stuffing for protection. Subsequently, I feel valued and respected as their customer, and happy to shop with them again. Thank you for listening and keep improving your service. Excellent customer service otherwise!
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Posted 1 week ago
Thank you for taking the time to leave us a review. I am sorry to hear about the challenges you faced with our website's speed and your postal packaging. However, it is good to know you were pleased with our efficient delivery and the care taken in packaging the shoes themselves. We appreciate your comments and please be assured, they have been passed on to the relevant departments. Kind regards, Hannah, Customer Services
Posted 2 days ago
Bought in black as they cream had sold out in my size. Flexible fit for narrow fit ankles but wide -across -the -bridge -of the toes feet ( thanks arthritis ) but note that the footbed comes up small. I'm normally 37.5 but the 37 fitted perfectly. Very good - quality leather and comfy for bare feet, which not all cork - effect sandals are. The gold tone buckles are attractive and i hope will keep their colour. On one wearing socially , several people asked where they are from. Note that the buckles are for effect as these adjustable - width sandals are fastened with Velcro. A happy Gabor customer of 23+years+
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Posted 1 week ago
Beautiful shoes. Quality guaranteed. But the cut of thr shoe size is small. I bought the shoes for my wife but ended up giving them to my daughter because the shoe couldn't fit
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Posted 1 week ago
Good service, good price, excellent product.
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Posted 1 week ago
Easy to order arrived when stated Sandals comfortable worth the price
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Posted 1 week ago
Shoes arrived without damage, were just as described and quicker than I had anticipated.
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Posted 1 week ago
Very efficient customers service. The shoes I have ordered - women's leather moccasins - are very comfortable, excellent style and quality of the leather. I will recommend.
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Posted 1 week ago
Very swift delivery.
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Posted 1 week ago
Great company with super products The trainers are superb
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Posted 1 week ago
Charles Clinkard is rated 4.8 based on 49,738 reviews