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Charles Clinkard Reviews

4.8 Rating 49,701 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 49,701 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough
Middlesbrough
TS2 1AX

Write Your review

The shoes arrived in a few days. I’m very happy with my purchase.
Helpful Report
Posted 6 days ago
I would usually have shopped in-store but my local branch didn't have the particular shoe in stock so I ordered online. My order was processed quickly and arrived in good condition. I didn't feel that the shoes were as described and spoke with a very pleasant and hepful lady on the phone. Thank you.
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Posted 6 days ago
I love it!
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Posted 6 days ago
Good selection of shoes but the shoes I received looked to have either been ex display or worn before as the logo on the inner of one had rubbed off and the soles were dirty so had to be returned (at my own cost).
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Posted 6 days ago
Easy ordering process and prompt in store delivery. On collection staff were pleasant and helpful.
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Posted 1 week ago
Well unfortunately my order went to another client and her order came to me. I have returned the wrong order back to your warehouse and await the other customer returning MY order to you which then hopefully will be sent on to me. A very nice lady called Cheryl from your warehouse is dealing with this and I do hope that I eventually receive my order as there are NO more of these shoes left.
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Posted 1 week ago
Thank you for taking the time to write a review. I am sincerely sorry you received the incorrect order. It's frustrating when things don’t go as planned, and we appreciate your patience whilst this is resolved. I'm glad our Customer Service Team was able to assist and the correct order should now be with you. Please be assured, our warehouse manager has been made aware of this error and we hope you shop with us again and we can demonstrate our usual high standards of service. Kind regards, Hannah, Customer Services
Posted 2 hours ago
Very pleased with my new sandals. Delivery was prompt. Thank you
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Posted 1 week ago
Excellent service from Clinks, just a shame that the shoes didn't fit. Easy return, quick acknowledgement of receipt.
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Posted 1 week ago
Excellent service. I received my order within a couple of days. Unfortunately one shoe had a small mark on. After ringing upcustomer services a return label was promptly emailed to me and I returned them Withinn a few days I received their replacement. A pleasure to do business with a firm that cares. This is the first time I have ever sent a purchase back from Charles Clinkard to have a replacement It was seamless.
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Posted 1 week ago
Excellent
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Posted 1 week ago
These are lovely trainers...love the fact that the inner sole is removable as they felt a tad tight when I put them on...and my others from you are perfect,so have removed them and put some very fine ones in and hopefully that will do the trick as they look great and not the run of the mill!
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Posted 1 week ago
Speedy delivery, quality, comfortable shoes, true to size.
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Posted 1 week ago
Good quality shoes . Looks nice . Great fit for my husband who has very bad swelling in his feet .
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Posted 1 week ago
Thank you Oliver for helping me today ,with sandals what have came apart ,in the heat ,thank you for reordering me another pair ,always great customer service with this store ,if all stores was like this ,with great customer service ,thank you Oliver
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Posted 1 week ago
Very quick delivery, gorgeous shoes - couldn’t be happier!
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Posted 1 week ago
Great shoes. I ordered a pair of Gabor sandals in the sale and was able to get an extra 10% off my purchase. They arrived in record time, well packaged and l love them. They scream quality and they are very comfortable with the velcro fastenings.
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Posted 1 week ago
Great price and excellent service, many thanks
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Posted 1 week ago
Fast delivery, good products or excellent quality Returned item due to colour, darker than expected Awaiting refund Good as always
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Posted 1 week ago
Good service and good quality shoes.
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Posted 1 week ago
Charles Clinkard are a very efficient and trustworthy company to deal with and they sell many high quality shoes, handbags etc. It is easy to select, order and pay, and delivery is very swift. Delivery updates are given and the shoes I have ordered are always packed well. I do however miss my local Guildford store.
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Posted 1 week ago
Charles Clinkard is rated 4.8 based on 49,701 reviews