Login
Start Free Trial Are you a business? Click Here

Charles Clinkard Reviews

4.8 Rating 52,839 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
49,440
 Metrics Info
4.8
Based on 52,839 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
P
Verified Buyer
“Found company very helpful and efficient. Pleasure to deal with.”
Helpful Report
Posted 5 months ago
G
Verified Buyer
“A pair of shoes at a great price. I ordered them on the 17th December and they were delivered on the 20th which was excellent bearing in mind the Christmas postal traffic. Would definately recommend Clinkards.”
Helpful Report
Posted 5 months ago
R
Verified Buyer
“Thank you. Your customer service is first class. Many thanks for helping with my order.”
Helpful Report
Posted 5 months ago
J
Verified Buyer
“I ordered a pair of sale shoes and to be honest they should never have been sent out, one was perfect the other was creased and scuffed, very disappointing.I decided to return them to my local shop and was treated like royalty, the young lady behind the counter couldn’t of been more helpful, I got the same shoes (perfect) for lass money, I won’t be ordering online again”
Helpful Report
Posted 5 months ago
Thank you for taking the time to write a review. I am really sorry to hear that one of the shoes arrived creased and scuffed. Whilst we sometimes source products from our branches to offer the greatest selection of shoes, this should have been picked up during the quality checks before dispatch. It is great to hear the returns process at your local shop went smoothly and you got a perfect pair at a good price. We hope you shop instore again and hope to have the opportunity to illustrate our usual high standards when ordering with us. Kind regards, Hannah, Customer Services
Posted 5 months ago
P
Verified Buyer
“Shoes delivered as promised. They fit perfectly.”
Helpful Report
Posted 5 months ago
J
Verified Buyer
“It’s so nice to have a local shoe shop where the service is good and the staff are very friendly and helpful. I’d much rather go into a shop like this than buy on line, it shows you what we are missing. I got exactly the shoes I wanted at a good price and although I had to order them, they came within 2 days. Great service. The only downside to this survey, it doesn’t give you the option to rate the great staff or say that you visited a real shop! It’s really for online purchases. Very sad.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Great choice of well made brands. Fit well and quick delivery.”
Helpful Report
Posted 5 months ago
J
Verified Buyer
“Bought boots for my granddaughter for Christmas. The delivery from Charles Clinkard was spot on. Would definitely buy from them again!”
Helpful Report
Posted 5 months ago
P
Verified Buyer
“Everything ok, from ordering to delivery, will definitely buy from you again.”
Helpful Report
Posted 5 months ago
M
Verified Buyer
“I had seen these shoes in the store but they did not have the colour I required in stock. Came home with the relevant details and found them on line in the sale. Probably why none in store. I ordered a pair on line very reluctantly but was delighted when they arrived. They fitted prfectly, correct colour and speedy dlivery.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“We discovered the fabulous shop in Burford. Delightful staff. I ordered two pairs of shoes which arrived very quickly via DPD. EXCELLENT”
Charles Clinkard 5 star review on 25th December 2025
Helpful Report
Posted 5 months ago
R
Verified Buyer
“Sent me the wrong size. Very frustrating, still waiting for them to send the correct order”
Helpful Report
Posted 5 months ago
Thank you for taking the time to leave your feedback. I am very sorry to hear not only that you received the wrong size, but also the replacement did not arrive within the timeframe you expected. Please be assured, this was processed as quickly as possible to rectify and hope you are happy with the correct size. If there are any further issues or you would like to speak to a member of our Customer Service Team, we can be reached by phone, email and live chat service 7 days a week. Kind regards, Hannah, Customer Services
Posted 5 months ago
A
Verified Buyer
“Excellent shop with a wide range of lovely, high quality footwear, it reminds me of the good old shoe shops that used to exist in every city/town, not many of those left nowadays. The website is very good, ordering is easy and the delivery fast.”
Helpful Report
Posted 5 months ago
L
Verified Buyer
“Found these lovely boots in the shop in Ilkley, but sadly not in my size. However, a very helpfull assistant ordered them on line and they are Perfect”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Very speedy , very good service”
Helpful Report
Posted 5 months ago
G
Verified Buyer
“Parcel delivered and left in my safe place. Thank you.”
Helpful Report
Posted 5 months ago
J
Verified Buyer
“Great choices, easy to order, speedy delivery. Love my boots”
Helpful Report
Posted 5 months ago
G
Verified Buyer
“Perfect! Thank you.”
Helpful Report
Posted 5 months ago
I
Verified Buyer
“It was a pleasure to deal with this company for the first time. Service was prompt and on time.”
Helpful Report
Posted 5 months ago
S
Verified Buyer
“Lovely quality leather boots. Ordering was easy online. They were dispatched promptly and delivered speedily. Very happy with the whole process and the product.”
Helpful Report
Posted 5 months ago
Charles Clinkard is rated 4.8 based on 52,839 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request