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Charles Clinkard Reviews

4.8 Rating 52,848 Reviews
96 %
of reviewers recommend Charles Clinkard
4.8
Based on 52,848 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

A very efficient and professional service.
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Posted 5 months ago
A very simple and quick process to return footwear. Best company.
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Posted 5 months ago
Excellent service and very competitive price
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Posted 5 months ago
Very good service both online and in the Warwick shop
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Posted 5 months ago
I bought the slippers for a friend for Christmas. She was delighted with them. They are smart, elegant, comfortable and true to size. The delivery was impressively quick, especially in the run up to Christmas. I am one very happy customer. Thank you.
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Posted 5 months ago
Fabulous boots so comfortable and sturdy. My sister loved them
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Posted 5 months ago
Friendly and welcoming, brilliant customer service in Buckingham and Milton Keynes branches.
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Posted 5 months ago
GREAT WEBSITE, FAST DELIVERY
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Posted 5 months ago
Came across your site by accident. Ordered a pair of lunar boots at a great price. Loved them so much orderded another pair of boots another fav of mine Reiker just waiting on them to arrive. Safe to say my fav site for footwear even sent the link to my brother
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Posted 5 months ago
Found company very helpful and efficient. Pleasure to deal with.
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Posted 5 months ago
A pair of shoes at a great price. I ordered them on the 17th December and they were delivered on the 20th which was excellent bearing in mind the Christmas postal traffic. Would definately recommend Clinkards.
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Posted 5 months ago
Thank you. Your customer service is first class. Many thanks for helping with my order.
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Posted 5 months ago
I ordered a pair of sale shoes and to be honest they should never have been sent out, one was perfect the other was creased and scuffed, very disappointing.I decided to return them to my local shop and was treated like royalty, the young lady behind the counter couldn’t of been more helpful, I got the same shoes (perfect) for lass money, I won’t be ordering online again
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Posted 5 months ago
Thank you for taking the time to write a review. I am really sorry to hear that one of the shoes arrived creased and scuffed. Whilst we sometimes source products from our branches to offer the greatest selection of shoes, this should have been picked up during the quality checks before dispatch. It is great to hear the returns process at your local shop went smoothly and you got a perfect pair at a good price. We hope you shop instore again and hope to have the opportunity to illustrate our usual high standards when ordering with us. Kind regards, Hannah, Customer Services
Posted 5 months ago
Shoes delivered as promised. They fit perfectly.
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Posted 5 months ago
It’s so nice to have a local shoe shop where the service is good and the staff are very friendly and helpful. I’d much rather go into a shop like this than buy on line, it shows you what we are missing. I got exactly the shoes I wanted at a good price and although I had to order them, they came within 2 days. Great service. The only downside to this survey, it doesn’t give you the option to rate the great staff or say that you visited a real shop! It’s really for online purchases. Very sad.
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Posted 5 months ago
Great choice of well made brands. Fit well and quick delivery.
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Posted 5 months ago
Bought boots for my granddaughter for Christmas. The delivery from Charles Clinkard was spot on. Would definitely buy from them again!
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Posted 5 months ago
Everything ok, from ordering to delivery, will definitely buy from you again.
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Posted 5 months ago
I had seen these shoes in the store but they did not have the colour I required in stock. Came home with the relevant details and found them on line in the sale. Probably why none in store. I ordered a pair on line very reluctantly but was delighted when they arrived. They fitted prfectly, correct colour and speedy dlivery.
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Posted 5 months ago
We discovered the fabulous shop in Burford. Delightful staff. I ordered two pairs of shoes which arrived very quickly via DPD. EXCELLENT
Charles Clinkard 5 star review on 25th December 2025
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Posted 5 months ago
Charles Clinkard is rated 4.8 based on 52,848 reviews