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Charles Clinkard Reviews

4.8 Rating 53,790 Reviews
96 %
of reviewers recommend Charles Clinkard
Company Reviews Product Reviews
50,711
 Metrics Info
4.8
Based on 53,790 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Charles Clinkard Reviews
Visit Website

Phone:

0345 241 7742

Email:

help@clinkard.co.uk

Location:

Eveline House, Cannon Park Way, Middlesbrough,
Eveline House, Cannon Park Way, Middlesbrough
North Yorkshire
TS1 5JU

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A
Verified Buyer
“Nearly always gave my size in stock and everything is well wrapped and promptly despatched. Returns are processed very quickly.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Very efficient service shoes arrived very promptly.”
Helpful Report
Posted 5 months ago
C
Verified Buyer
“Not a wide fit very narrow”
Helpful Report
Posted 5 months ago
Hello Thank you for taking the time to leave your review. I am sorry to hear the item you ordered was unsuitable for you. The style you had ordered with us is a standard fit sandal. Below is a link to all our wide fit sandals that are similar. https://www.charlesclinkard.co.uk/women-c1/sandals-c4#t8:t9 If you do continue to shop with us in the future, I hope you can find a pair of sandals in the desired fitting. Kind regards Cheryl Customer Services
Posted 4 months ago
P
Verified Buyer
“An outstanding company . Pleasure to deal with. Pity more companies don't follow their excellent Example. Pamela Lugg.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Excellent Service, Product & Delivery”
Helpful Report
Posted 5 months ago
J
Verified Buyer
“Ordered sandals.when order arrived wrong size sandal in box i.e.size 40 on box, size 41 in box.very careless packing. Also have had to pay to return order. Jean Trinder.”
Helpful Report
Posted 5 months ago
Thank you for taking time to leave a review. Please accept my apologies regarding the incorrect size being sent to you. We aim to ensure that all orders are checked during the dispatch process to ensure the stock is correct and in suitable condition, so I understand that it is disheartening to receive the incorrect size. This issue has been passed to the dispatch team so we can help prevent this happening in the future. I can see your return was processed today and your refund will be with you shortly. Should you order with us again and experience a similar issue then please do not hesitate to contact our Customer Service team who can help discuss your options for returning. Kind Regards, Sophie - Customer Services
Posted 5 months ago
A
Verified Buyer
“Dealing with our order was satisfactory but the problem remains the different sizes of my wife's feet. Without half sizes there will always be a problem with this. Nice shoes and no problem with the order and return process.”
Helpful Report
Posted 5 months ago
Thank you for taking time to leave feedback. While I am happy to hear that you had a smooth experience with both the ordering and returning process, I am sorry that the sizing was not suitable. Some styles on our website are available in half sizes, so I hope you are able to find a suitable fitting for your wife should you order with us again. If you have any further questions please do not hesitate to reach out. Kind Regards, Sophie - Customer Services
Posted 5 months ago
J
Verified Buyer
“Absolutely Love my purchase from CC The navy suede wedge shoes are a perfect fit, stylish design and so versatile to wear day or evening with a variety of outfits - Bravo!!👏 I’m visiting London from Australia where I’ve been unable to find a comparable pair to these ones of yours after hunting for months / in fact I intend to buy a second pair in black to take back with me as well!! THANK YOU!!!🤩 👌🙏”
Helpful Report
Posted 5 months ago
D
Verified Buyer
“A very quick delivery from this company a great range to choose from very good web site. Highly recommended.”
Helpful Report
Posted 5 months ago
Mrs
Verified Buyer
“Always liked Charles Clinkard, shame the shop shut in Meadowhall Sheffield.”
Helpful Report
Posted 5 months ago
Y
Verified Buyer
“The speed of delivery was really good as was the communication. Excellent price for item too”
Helpful Report
Posted 5 months ago
L
Verified Buyer
“Boxed and properly packed with clear satisfaction & returns policy. Quality as expected and very promptly delivered.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Good selection of designers, love the German brands, always fit lovely and comfortable. Prompt turnaround of item ordered. First class service.”
Helpful Report
Posted 5 months ago
M
Verified Buyer
“Excellent Company to deal with. Orders are sent out quickly and returns dealt with very efficiently. Customer service is also excellent.”
Helpful Report
Posted 5 months ago
C
Verified Buyer
“Very easy to navigate the website. Love the shoes. They are very comfortable.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Good prices, well packed and arrived quite quickly.”
Helpful Report
Posted 5 months ago
M
Verified Buyer
“Very helpful staff and lovely shoes returned a pair of sandals that I wasn't happy with they exchanged them with no bother”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Lovely staff who were so helpful and there was a wide choice. Unfortunately I cannot recommend you as my branch is about to close and the nearest shop is over 20 miles away. I'm NOT driving that distance with toddlers, so will have to use Clarks.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“I have bought several pairs of shoes from you and been very pleased. This time the Mary Janes only come in a normal fit which were too narrow and I had to return them. Such a pity as they are great for summy.”
Helpful Report
Posted 5 months ago
A
Verified Buyer
“Excellent pair of shoes and prompt service for next day delivery. Thank you. Our son was delighted with them.”
Helpful Report
Posted 5 months ago
Charles Clinkard is rated 4.8 based on 53,790 reviews
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