CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.48

4.5 Rating 1,475 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,475 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good site, visited by many.”

Helpful Report

Posted 3 years ago

“Great recruitment platform. Easy to use and create your ads and the Recruiter Zone is very user friendly when it comes to sorting and responding to your candidates. Also very quick to responde when you need human assistance!”

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Posted 3 years ago

“Responsive and helpful!”

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Posted 3 years ago

“Matthew Sales - Account Manager is a delight to speak with and very helpful and informative. Thank you”

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Posted 3 years ago

“From start to end the advertisement process has been easy to navigate. Staff have been extremely helpful and supportive.”

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Posted 3 years ago

“Jules was really helpful and supportive and showed a real interest in what we do”

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Posted 3 years ago

“The quick response and guide is excellent. As a foreigner trying to apply for a job. I was responded to in a welcoming manner and guided through the whole process with clear and meaningful explaination. Excellent customer service!”

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Posted 3 years ago

“got very few applicants, none of which were suitable”

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Posted 3 years ago

Dear Jo, it is very disappointing to hear that you did not receive the quantity or quality of applications you were hoping for, so I have asked your account manager, Jules Keene to contact you to discuss this with you. Best wishes, Beverley

Posted 3 years ago

“Beverley made an extremely useful last minute suggestion about our advertisement - something that I hadn't thought of! Martin (Company Secretary)”

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Posted 3 years ago

“Excellent, rapid and meaningful responses to everything! A please to do business with Charity jobs. My profound appreciation to Beverley and Matthew. Many thanks, Martin (Company Secretary)”

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Posted 3 years ago

“as a recruiter, I found it too clunky to manage, next time i'd just have link to our website, with all of our application forms on it. I understand Charity Jobs tries to push quick apply which was my mistake. If you are happy to receive applicants cv only, then its fine, anything else is an issue. Lots of applicants struggled uploading their completed documents also.”

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Posted 3 years ago

Thank you for taking the time to leave us feedback, Noreen. We're very sorry to hear that you and some candidates experienced an issue with our website functionality and would welcome more feedback on this, so I have asked your account manager, Chris Sparkes to contact you to discuss this in more detail. Best wishes, Beverley

Posted 3 years ago

“Phone picked/hhh after just a couple of rings and I was greeted in a very welcoming, efficient and pleasant manner by Beverley. Immediately transferred to Matthew who instantly understood the nature of my call and had all the answers at his fingertips. This was my first call to Charity Jobs and it made my day to deal with people on who are on top of their game. Martin Holdsworth (Company Secretary & CFO).”

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Posted 3 years ago

“An efficient process and a helpful advice call from your team. The anonymisation we opted for did not work well, though - it was possible to see email addresses and names by moving the cursor over blanked out parts of some CVs. The use of fruit and veg names made the review of applications confusing because of the similarity of some pseudonyms, which were not individually memorable.”

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Posted 3 years ago

“Poor results in the past few campaigns we have done, this time round we had 0 applications.”

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Posted 3 years ago

Thank you for taking the time to leave us feedback, Katie. We're very sorry to hear that your recent vacancies advertised with us did not perform as well as you had hoped, so I have asked your account manager, Matthew Sales to contact you asap to discuss this and the current job market with you, Best wishes, Beverley

Posted 3 years ago

“Simple, easy to use and great candidates as a result! Of all our marketing 90% were via Charity Job.”

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Posted 3 years ago

“Always amazing swift customer service”

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Posted 3 years ago

“The information that Jules was able to provide regarding the job placements was extremely useful - a specific targeted approach was just what we were looking for. Her professionalism was very reassuring”

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Posted 3 years ago

“Jules is an absolute joy to work with and is very helpful. She is also very responsive. Excellent customer service!”

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Posted 3 years ago

“Recruitment with Charity Job is always seamless. Judith Jones Senior Account Manager is an absolute pleasure to deal with”

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Posted 3 years ago

“Great support from Jules. Clearly understands the market and has offered support to help us find the right candidate. Feel supported and looking forward to a great result Thank you”

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Posted 3 years ago

CharityJob is rated 4.5 based on 1,475 reviews