CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.43

4.4 Rating 1,322 Reviews

86 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.4

Based on 1,322 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ishi was great! She rang up and offered me savings that I wasn't aware of. She wasn't pushy and just made it clear that the savings would be beneficial for our organisation. I've been impressed with the whole service from Charity Jobs and would recommend any charity to use them.”

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Posted 1 month ago

“Excellent service and advice. The targeted campaign resulted in a very good response from candidates with relevant skills.”

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Posted 1 month ago

“Friendly, efficient, polite, professional”

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Posted 1 month ago

“The process was straightforward and where I had a query it was great to be able to speak to someone straightaway (Ishi) who was able to help me with making the post look good. We opted to use the candidate management element which so far is working well.”

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Posted 1 month ago

“Adrian was very helpful and proactive, ensuring that our profile was all up to date and giving us the best chance to recruit.”

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Posted 1 month ago

“I sent an email with a query and Berverley emailed me a few hours later with all the information that i needed.”

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Posted 1 month ago

“Ishi was fantastic, supportive and helpful. She was on my side!”

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Posted 1 month ago

“Jack was not only proactive but gave really useful advice and made the whole process so much better. Thanks Jack!”

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Posted 1 month ago

“I love the site , easy to set up and very clear but we had no responses so wouldn't use again personally. possibly the wrong sort of role on this site”

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Posted 1 month ago

“A good platform that is pretty easy to use”

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Posted 1 month ago

“Ishi was extremely helpful and efficient. I am very pleased with the service.”

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Posted 2 months ago

“My accounts query was dealt with very quickly by Natasha in the Finance team. Really helpful!”

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Posted 2 months ago

“Great platform for managing your job roles. We've tried a few different places to advertise and found this the best platform for advertising with the best results.”

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Posted 2 months ago

“Customer Service was wonderful. Polite and incredibly responsive! I had an issue with updating login details to my account, and they swiftly helped me to rectify the problem without any hassle.”

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Posted 2 months ago

“I asked Beverley how the site works as I am looking for employment in the charity sector as a recent graduate. She responded quickly and with all useful information. Now I just need the job!”

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Posted 2 months ago

“We have had no applications from our ad on Charity Job which is disappointing”

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Posted 2 months ago

Dear Jane, Thank you for taking the time to leave us feedback, it’s greatly appreciated! I understand your CharityJob Account Manager, Jack Golding has now been in contact to advise that as of your ad’s expiration date, 2 applications were submitted via CharityJob and not zero as first believed. We understand this is not the number of applications you were hoping for and as such, Jack has advised on a satisfactory resolution should you need to re-advertise your vacancy with us. I have been advised that you have a couple of interviews lined up this week, and I wish you the very best of luck with successfully appointing someone. Best wishes, Beverley Devine Customer Service Manager

Posted 2 months ago

“A great service with an excellent reposnse from capplicants.”

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Posted 2 months ago

“Poor applications - no. Response to enquiry.”

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Posted 2 months ago

Dear Cara, Thank you taking the time to leave us feedback, it's greatly appreciated! It's very disappointing to hear that despite your ad receiving many thousands of views, multiple clicks on apply and several applications, none where of the calibre you had expected. I understand Jules Keene, your CharityJob Account Manager has reached out to you both by telephone and email to profusely apologise for her oversight in replying to your email. I would like to assure you this a very rare occurrence, but fully understand the frustration and inconvenience this may have caused to you. If you would like to discuss this further, please reach out to Jules at your earliest convenience via the contact details stated in her email. Best wishes, Beverley Devine Customer Service Manager

Posted 1 month ago

“CharityJob is giving us an excellent service at a very reasonable price. The agent, Judith Jones, has been very responsive and helpful, supporting us through the job posting process and making intelligent, professional suggestions. Most important, within an hour of posting our ad we had 4 good applications!”

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Posted 2 months ago

“We didn’t get a single one of our applicants from Charityjobs 🥲”

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Posted 2 months ago

Dear Suzanne, Thank you for taking the time to leave us feedback, it’s greatly appreciated! It’s very disappointing to hear that despite your ad receiving over 1,500 views and 17 clicks on apply, that these did not convert into applications . I understand your CharityJob Account Manager, Ishi Jordan has now been in contact and extended the ad for you, advised on some tweaks to make to the ad to enhance its performance and will also be given you a follow up call this week. I do hope the above steps now help you to successfully recruit via CharityJob. Best wishes, Beverley Devine Customer Service Manager

Posted 2 months ago

CharityJob is rated 4.4 based on 1,322 reviews