CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.51

4.5 Rating 1,584 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super speedy response to my query, with pointers of where to look for information. Thanks Beverley!”

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Posted 1 week ago

“I tried applying for a role and was redirected to the employers website but was unable to submit the application with multiple errors calling up. I reported this to Charityjob and Teresa De La Torre contacted me. She investigated the problem, spoke with the account manager who then advised me to send my CV and cover letter by email to them directly.”

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Posted 1 week ago

“Jamie B, is our Account Manager. He always gives a professional, friendly service and understands our needs. He gets the job done and ensures that we are given the best value for money. He will give great advice but will always respect our way of doing things. We have had many successful candidates directed to us from CharityJob and we will definitely continue using their service for our future needs.”

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Posted 1 week ago

“Very prompt reply. Helpful, clear advice”

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Posted 1 week ago

“Excellent support from Jules, our account manager! She has been absolutely fantastic to work with! She was quick to respond to any queries and consistently went above and beyond to help! Thank you!”

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Posted 2 weeks ago

“Lovely timely customer service by Esme - really appreciated!”

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Posted 4 weeks ago

“Superb customer service from Jamie. Efficient and friendly.”

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Posted 1 month ago

“Very helpful thank you very much”

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Posted 1 month ago

“From start to finish the service has been amazing. Jules and her team are very attentive and go the extra mile to support our needs and help facilitate our ad being placed. I highly recommend them and will definitley be using their services again when the time comes.”

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Posted 1 month ago

“The Customer Service team is really responsive. I have quickly received clear guidance and explanations when asking questions (as a recruiter). I find the recruiter platform really intuitive and easy to use, and I love the fact that applications can all be managed anonymously from within their ATS.”

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Posted 1 month ago

“Reported an issue with an advert on Charity Job (which I thought was a mistake). Received a very prompt and polite email explaining it all. Very impressed with the speed of the reply and the tone of the email.”

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Posted 1 month ago

“Very kind and quick support. Great customer service.”

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Posted 1 month ago

“Teressa was so helpful”

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Posted 1 month ago

“Max our account manager has been amazing. Very professional, responsive. He has supported us through the process of advertising our vacancy providing helpful support and advice. We are so thankful for all his help he is a credit to Charity jobs. We will not hesitate to use this platform for our next vacancy when it arises. Thank you so much Max”

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Posted 1 month ago

“Website is easy to use, very informative and backed by great customer service, can recommend.”

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Posted 2 months ago

“The customer service was great. Max was on the phone to help instantly and took me through the process with ease. He also stuck around after hours. Above and beyond what I expected and hoped for. 5 Stars from me and I rarely leave reviews!”

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Posted 2 months ago

“I had trouble accessing a verfication code to log onto my account. Terresa, a Customer Service Exec was very friendly, knowledgeable and helpful in knowing exactly what to do to get the problem sorted nice and quickly for me. Which was a refreshing change and very appreciated to have such efficient and reliable service (very rare to find these days). Thank you.”

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Posted 2 months ago

“Ishi has been very helpful with sharing the cross-post links for our Trustee and Board roles. She provided clear guidance on cross-posts, promptly answered my queries, and ensured the links were shared across all platforms. A very professional and supportive experience. Highly recommended!”

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Posted 2 months ago

“This was the first time I'd used CharityJob and Ishi was really helpful - she talked me through the whole process very patiently, reviewed and improved the copy and was always ready to take a phone call. Very good customer service all round.”

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Posted 2 months ago

“I find Charity Jobs a useful source of applicants for our job vacancies. The staff are always helpful and efficient.”

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Posted 2 months ago

CharityJob is rated 4.5 based on 1,584 reviews