CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.50

4.5 Rating 1,531 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,531 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our account manager Jules is always very responsive, providing reports when needed and helping with any queries - always goes above and beyond to find a solution!”

Helpful Report

Posted 3 days ago

“I will share my thoughts and opinion towards CharityJob platform with pleasure!, I got a clear and professional mail answer during few hours today with detailed explanation of - which rights do I have as a customer ?, and explanation the policy of CharityJob platform which is really helpful , and I am absolutely satisfied with qualified answer from an Account Manager - Khameelah Mulbocus. This is the real and visible example of high quality customer service! I do appreciate that an Account Manger - Khalmeelah Mulbocus found its time to solve the complain request professionally, regards, Larisa K. - UK,Cheshite”

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Posted 6 days ago

“Ishai is a gem. She is lovely to speak with, which is great for client retention. She is always ready to help and give ideas on how to develop our community project.”

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Posted 1 week ago

“Huge thanks to Jack Golding for his help in getting us underway with our recruitment of a Fundraising Officer. We explained our challenges and he responded with great advice and options for us to consider. He was speedy and straight forward and we now have applicants that I doubt we would have reached otherwise. Thank you Jack.”

Helpful Report

Posted 1 week ago

“The communication and support from Max and Adrian is on another level! Max is helpful via the telephone and even checks in on request by phone or email. I'm so grateful for their support as we were able to successfully fill the vacancy with the right candidate at the right time. This was due to the real time support Adrian gave which helped me to navigate and maximise the CharityJob platform. If we have a vacancy to advertise again I'll be straight back.”

Helpful Report

Posted 1 week ago

“Teresa got back to me really quickly to confirm my application had been received as I had received an error message. She was helpful and reassuring.”

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Posted 1 week ago

“Outstanding response time combined with helpful and understanding customer support. Thank you Teresa for helping me to do everything in yours and my power not to miss on opportunity due to my timing oversight. Thank you!”

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Posted 1 week ago

“Teresa De La Torre helped me with all the information I needed regarding sponsorships and I am happy for that.”

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Posted 2 weeks ago

“Jules Keene has been an incredible support over the past few years. Always on hand to help with any queries—big or small—Jules keeps us up to date with changes to ensure we're getting maximum exposure with our ads. Thank you so much, Jules!”

Helpful Report

Posted 3 weeks ago

“Sam Mohan has made my experience of placing a couple of basic ads with CharityJob so easy and straightforward. He is very responsive, friendly and treats our little charity with such care. I feel like I have received the sort of attention a big charity would expect to receive who is perhaps placing twenty plus job ads a year rather than the two or three we have placed this year and last. Thank you for caring so much Sam!”

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Posted 1 month ago

“I called with a query about an application I had made through their website. They were really friendly, easily understood my query and gave me all the relevant information. They followed up by email after taking action. Thanks!”

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Posted 1 month ago

“Thank full given good advice”

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Posted 1 month ago

“I was impressed they way my queries were dealt with and resolved”

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Posted 1 month ago

“Lovely and helpful team. Great website which is easy to set up and navigate. Khameelah who was assigned to us was very professional.”

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Posted 1 month ago

“As soon as I signed up I was given an account manager (Jamie Barclay). I found the support given extremely proactive and Jamie was very patient when helping me to set up my advert. Additionally, I believe he provided an extra level of service when he helped me to resolve some logistical issues that (that were not to do with either Charity Job service or his role). Jamie went the extra mile to ensure that I could get my advert live and ensured that I could also provide access to colleagues.”

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Posted 1 month ago

“Beverley was incredibly kind and helpful with my query and request, and left me satisfied with her assistance and the service from CharityJob.”

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Posted 1 month ago

“A very professional and easy to use non egocentric platform with exceptional customer service. Job descriptions are well written and the application process is smooth.”

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Posted 1 month ago

“Whilst you can’t change your registered email address through the website, it took less than 24 hours for the customer service manager to respond to my query message and complete my request first thing in a Monday. Speedy, easy & simple!”

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Posted 1 month ago

“My account manager has fantastic attention to detail. Great communication and insight to the process.”

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Posted 1 month ago

“Ishi Jordan was very pleasant to deal with and handled my query in a professional and responsive manner. I would highly recommend Charity Jobs on that basis.”

Helpful Report

Posted 1 month ago

CharityJob is rated 4.5 based on 1,531 reviews