CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.48

4.5 Rating 1,475 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,475 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used the 'easy apply' function for the first time, but while it saves time with anonymising it would be even better if the cover letter is also in a downloadable format.”

Helpful Report

Posted 3 years ago

Dear Ruth, thank you for taking the time to leave feedback. Please be assured that it has been forwarded on to our product team for their perusal. Best wishes, Beverley

Posted 3 years ago

“Jules was very fast with her reply and helping out :)”

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Posted 3 years ago

“your work has been wonderful and helping me learn more about working in the charity sector and more about different good causes that you can even tell friends about and know about for future times wherever you are in physical space and in your life whatever things you are doing to help other like minded akin souls with good things they are doing, i have been trying to transfer all i am doing online from my dear old poor email address to my new email address, i am so glad for all your good work, though right now i am unemployed and have been unable to get wi-fi back where i am living although for friends trying to help me and i am in a very cold park doing things online before my laptop battery runs out, good wishes to you all and thanks”

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Posted 3 years ago

“Disappointing this year compared with last year. Website confusing to me and to one keen applicant. The support from my account manager was excellent, though.”

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Posted 3 years ago

Thank you for taking the time to leave us feedback, Anne. We're very sorry to hear that your recent vacancy advertised with us did not perform as well as you had hoped, so I have asked your account manager, Jules Keene to contact you asap to discuss this with you. We would also welcome more feedback on the website functionality you found confusing. Best wishes, Beverley

Posted 3 years ago

“Our account manager, Judith Jones, is always on hand to give us the best advice on how to maximise our job posting. She's very responsive to any requests”

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Posted 3 years ago

“The service was satisfactory”

Helpful Report

Posted 3 years ago

Dear Pauline, thank you for taking the time to leave feedback. If you do have future recruitment coming up, and consider using CharityJob again, please do contact your account manager (Matthew Sales) first before advertising so that we can ensure you receive a great service rather than a satisfactory one. Best wishes, Beverley

Posted 3 years ago

“I am new to posting adverts and havent used Charity Jobs before. Matthew Sales was brilliant in coaching me through the process from costing to publishing. The process was simple and speedy. Definitely a great experience compared to other sites.”

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Posted 3 years ago

“Our account manager, Jules Keene is on the ball when it comes to customer service. She responds to requests very quickly and is always on hand to ask questions and to resolve issues when needed.”

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Posted 3 years ago

“sssssssssssssssssssssss”

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Posted 3 years ago

“If you are asking people to pay for a service it is important that there are good quality candidates applying for the role. A near identical job ad went out 18 months ago with your platform and got 4 x more applicants on exactly the same package.”

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Posted 3 years ago

Dear Rob, we are disappointed to hear that you did not receive the quality of applications you received the last time you advertised with us. I have asked your account manager, Jules Keene to contact you asap to discuss the current candidate market and ad performances with you. Best wishes, Beverley

Posted 3 years ago

“We hadnt used Charity Jobs for a while but had a good chat with Judith and decided to advertise our HR role on the platform. Judith was super helpful and responsive.”

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Posted 3 years ago

“Really easy to advertise a job here, Jules was fab with getting in touch with me and getting me a good price for the advertisements.”

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Posted 3 years ago

“Judith Jones is an excellent partners for us. Always very quick to respond and address any issues. Very efficient service -thank you.”

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Posted 3 years ago

“No applicants and expensive compared to Indeed”

Helpful Report

Posted 3 years ago

Dear Phil, it is very disappointing to hear that you did not receive the number of applications you were hoping for and have not successfully recruited through CharityJob. I have asked your account manager, Chris Sparkes to contact you asap to discuss the ad performances with you. Best wishes, Beverley

Posted 3 years ago

“We didn’t get any applications at all from our advert.”

Helpful Report

Posted 3 years ago

Dear Evie, it is very disappointing to hear that you did not receive the number of applications you were hoping for and have not successfully recruited through CharityJob. I have asked your account manager, Matthew Sales to contact you asap to discuss the ad performances with you. Best wishes, Beverley

Posted 3 years ago

“It has been hit and miss in terms of quality applicants. Over the past year, we have placed 4 adverts and two (repeated) have received very good candidates and two have not. It may be the time of the year the ads have been placed.”

Helpful Report

Posted 3 years ago

Dear Corinne, it is very disappointing to hear that you did not receive the number of quality applications you were hoping for each time you advertised with us. I have asked your account manager, Judith Jones to contact you asap to discuss the performances of the unsuccessful ads with you. Best wishes, Beverley

Posted 3 years ago

“Very grateful to Beverley for her help and excellent customer service.”

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Posted 3 years ago

“Judith's professional and friendly approach always makes it a pleasure working with Charity Job.”

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Posted 3 years ago

“Great customer service from Beverley who responded to my query and resolved the matter instantly.”

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Posted 3 years ago

“This advertising agency has been working with CharityJob since 2014. We ask the CharityJob team to help with an advertisement and they are onto it immediately. Special thanks go to you all but a particular mention for Judith Jones who is an absolute star and a great ambassador within the CharityJob team. Superb customer service!”

Helpful Report

Posted 3 years ago

CharityJob is rated 4.5 based on 1,475 reviews