CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.52

4.5 Rating 1,630 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,630 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not get a good number candidates unfortunaley”

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Posted 3 years ago

Dear Chris, Thank you for taking the time to leave us feedback. I understand your Account Manager, Chris Sparkes has now been in contact to explain the current job climate and that you advised him you had received a shortage of candidate applications across all job boards and not just CharityJob. I believe Chris has advised you on some ad changes to optimise its performance and has extended the ad for you. Chris will also be giving you a follow-up call next week to discuss the ad performance at this stage. Hopefully, the changes made, and the extension given will generate more interest resulting in more applications. Best wishes, Beverley Devine (Customer Service Manager)

Posted 3 years ago

“The staff are very helpful and very responsive, the process to list is relatively easy. The only reason for not getting a higher star rating is that we haven't managed to recruit and so far (early days of relisting) and we are not getting many click throughs, although on the first round of recruitment we got just as many candidates and interviewable candidates from charityjob as indeed. Numbers were relatively low for both.”

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Posted 3 years ago

Dear Helen, thank you for taking the time to email us your feedback. We appreciate it’s a very challenging job environment for all recruiters and across all job boards now. However, if you email your charity name and said job title to info@charityjob.co.uk, I will have your Account Manager contact you so that we can help you to get the best possible response for your relisted vacancy. Best wishes, Beverley Devine (Customer Service Manager)

Posted 3 years ago

“Sam was efficient, quick, kind and super helpful! Thank you so much.”

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Posted 3 years ago

“Although advertising the vacancy was one of the most expensive advertising avenues, we didn't receive any applications for the post through this channel. We advertised on sites that were half the price of this and received numerous quality applications.”

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Posted 3 years ago

Dear Donna, Thank you for taking the time to leave us feedback. We are very sorry to hear that you did not manage to recruit through CharityJob. I understand your Account Manager, Judith Jones has been in contact to discuss the differences between advertising with generic job boards such as Indeed and a specialised job board such as CharityJob, and that she also advised on potential factors which may have had a detrimental effect on your ad’s performance. I am pleased to hear that you are considering advertising a further 2 vacancies with us and will be in contact with Judith first to seek advice on optimising their reach and performance. Best wishes, Beverley Devine(Customer Service Manager)

Posted 3 years ago

“Excellent service but the number of applicants was not as much as we anticipated.”

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Posted 3 years ago

“Sam and Stuart have been quick to respond, polite, friendly and super helpful!”

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Posted 3 years ago

“Customer Service was excellent, had a small issue - but it was resolved within an hour! Left me very happy”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Our advertisement timeframe is 5 weeks. Charity Job could only advertise it for 4 weeks.”

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Posted 3 years ago

“Really helpful, great communication.”

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Posted 3 years ago

“In what's currently a highly competitive job market, we found advertising with CharityJob to be a far more cost-effective and successful means of advertising a fundraising vacancy than advertising via a national newspaper. I was also pleased with the proactive support offered when we were first trying to post our vacancy.”

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Posted 3 years ago

“Jules, our Account Manager is very friendly and approachable. She offers an excellent service.”

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Posted 4 years ago

“So pleasant, thorough, and happy to pick up the phone and not do everything by emails - what a lovely experience!”

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Posted 4 years ago

“It is easy to place job ads and the support is extremely helpful. The price is very competitive.”

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Posted 4 years ago

“Very swift and clear response from Sam and my issue was resolved very quickly.”

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Posted 4 years ago

“CharityJob have an excellent range of jobs advertised. The website is clear and the job alerts are brilliant. I can edit how I tailor my job search depending on my circumstances, it's quick and easy. I recently contacted CharityJob with an issue with my alerts and got a super helpful and kind response within 12 hours. Thank you.”

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Posted 4 years ago

“Greetings I am really happy about the response. Chamila”

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Posted 4 years ago

“It should be an easy path”

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Posted 4 years ago

“Stuart was super friendly, super efficient and super helpful. Talked me through all the options and got me a really good deal. Thanks for the fine service :)”

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Posted 4 years ago

“My account manager is always helpful and friendly and nothing is ever to much. It makes my working day that much easier knowing that I have contact that I can count on and trust.”

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Posted 4 years ago

CharityJob is rated 4.5 based on 1,630 reviews