CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.51

4.5 Rating 1,614 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

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4.5

Based on 1,614 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Teresa for going the extra mile by correcting an advertisers incorrectly posted email address so promptly - making it possible for me to apply for the advertised position .... Well done indeed!”

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Posted 3 days ago

“Jules is an absolute star, Honestly she deserves more than 10 star if it really existed. She is incredibly helpful and supportive every step of the way. She goes above and beyond to make sure everything runs soomthly and always responds with such positivity and care. Working with her makes this easy and truly enjoyable. I highly recommend her and I can't thank you enough. Thanks again Jules.”

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Posted 1 week ago

“Dreadful service and accountability.”

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Posted 1 week ago

“Raised a query and Teresa came back to me promptly and provided me with guidance to answer my query. Much appreciated.”

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Posted 1 week ago

“Teresa was very quick, helpful and responsive.”

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Posted 1 week ago

“Our account manager is brilliant! Sam got me the products I needed quickly, guided me through posting an ad that would stand out and has generally been brilliant. Am so pleased with the service!”

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Posted 2 weeks ago

“I had a question that i needed an answer, Teresa stepped UP! extremely approachable and friendly, she was able to assist me straight away. Thank you VERY much Teresa .”

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Posted 2 weeks ago

“I received a prompt and courteous response, from another team member when our usual account manager was away.”

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Posted 2 weeks ago

“We have been working with CharityJob for a long time, and everyone who has supported us has been extremely helpful and attentive to our needs. Our account manager, Jules, is particularly responsive and quick to action any requests. We are very grateful for the support we’ve received and look forward to continuing this positive relationship for many years to come.”

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Posted 2 weeks ago

“Within minutes of contacting Charity Jobs, Chris got in touch and provided the support and practical help I needed to get a job live. I was registered, logged on, ad drafted and posted, all in less that 24 hours! Very professional, supportive, responsive and knowledgeable. Nothing was too much. and I'm very grateful. Thank you Chris.”

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Posted 3 weeks ago

“Thanks Jules @CharityJobs - really speedy and accurate support. Customer service was excellent. The price for placing an advert is an investment which I hope will make a good return!”

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Posted 3 weeks ago

“Always happy to lend a hand”

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Posted 3 weeks ago

“We are currently considering CharityJob as a recruitment platform. Max has been proactive in making contact to discuss our needs. He has been open and clear about what the platform can offer and how he will be able to support us as an Account Manager. We have struggled previously with trying to get hold of customer services. I feel reassured that should we choose to join CharityJob, we will have a proactive and accessible Account Manager.”

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Posted 4 weeks ago

“Just had an introductory call from Max, very knowledgable on charity recruitment and best practises and very easy to talk to.”

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Posted 1 month ago

“Very helpful”

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Posted 1 month ago

“They suggest contacting the recruiter for queries but it's not obvious who they are or their contact details. If, like me, you get dozens of emails a day, there's no time to read through every word looking for the contact details so a good job opportunity can be missed.”

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Posted 1 month ago

Dear Vanessa, Thank you for taking the time to share your feedback with us. I’d like to clarify that CharityJob is a self posting online job board, so we aren’t involved in the content creation or the uploading of the thousands of vacancies advertised on our platform. We only have access to the information that recruiters choose to include in their adverts, and we don’t act as a recruitment agency or take part in the recruitment process. When a recruiter posts a role on our platform, the name of the recruiter or advertising organisation is automatically pulled from their registered account. As this is a mandatory field, it cannot be omitted. This name appears directly underneath the job title and, where available, is accompanied by the organisation’s logo. To remain GDPR compliant, we’re unable to share account specific contact details. However, if a candidate provides us with an exact job title or job URL, and the recruiter’s name, we’re happy to look up publicly available contact information on the recruiter’s website and pass that on to you. We wish you the very best with your job search moving forward. Kind regards, Beverley Devine Customer Service Manager

Posted 1 month ago

“Really helpful and always very quick to respond, thanks Max!”

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Posted 1 month ago

“Always available, always responsive, wide reach!”

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Posted 1 month ago

“So helpful and always availabe to help whenever needed. I highly appreciate Jules's services and thank her.”

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Posted 1 month ago

“Excellent customer support sorting out an old account domain name and checking the new one worked to post a new vacancy. Thank you Max!”

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Posted 1 month ago

CharityJob is rated 4.5 based on 1,614 reviews