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CharityJob Reviews

4.5 Rating 1,605 Reviews
88 %
of reviewers recommend CharityJob
4.5
Based on 1,605 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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Anonymous
Anonymous  // 01/01/2019
Within minutes of contacting Charity Jobs, Chris got in touch and provided the support and practical help I needed to get a job live. I was registered, logged on, ad drafted and posted, all in less that 24 hours! Very professional, supportive, responsive and knowledgeable. Nothing was too much. and I'm very grateful. Thank you Chris.
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Posted 2 days ago
Thanks Jules @CharityJobs - really speedy and accurate support. Customer service was excellent. The price for placing an advert is an investment which I hope will make a good return!
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Posted 4 days ago
Always happy to lend a hand
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Posted 4 days ago
We are currently considering CharityJob as a recruitment platform. Max has been proactive in making contact to discuss our needs. He has been open and clear about what the platform can offer and how he will be able to support us as an Account Manager. We have struggled previously with trying to get hold of customer services. I feel reassured that should we choose to join CharityJob, we will have a proactive and accessible Account Manager.
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Posted 1 week ago
Just had an introductory call from Max, very knowledgable on charity recruitment and best practises and very easy to talk to.
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Posted 1 week ago
Very helpful
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Posted 2 weeks ago
They suggest contacting the recruiter for queries but it's not obvious who they are or their contact details. If, like me, you get dozens of emails a day, there's no time to read through every word looking for the contact details so a good job opportunity can be missed.
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Posted 2 weeks ago
Dear Vanessa, Thank you for taking the time to share your feedback with us. I’d like to clarify that CharityJob is a self posting online job board, so we aren’t involved in the content creation or the uploading of the thousands of vacancies advertised on our platform. We only have access to the information that recruiters choose to include in their adverts, and we don’t act as a recruitment agency or take part in the recruitment process. When a recruiter posts a role on our platform, the name of the recruiter or advertising organisation is automatically pulled from their registered account. As this is a mandatory field, it cannot be omitted. This name appears directly underneath the job title and, where available, is accompanied by the organisation’s logo. To remain GDPR compliant, we’re unable to share account specific contact details. However, if a candidate provides us with an exact job title or job URL, and the recruiter’s name, we’re happy to look up publicly available contact information on the recruiter’s website and pass that on to you. We wish you the very best with your job search moving forward. Kind regards, Beverley Devine Customer Service Manager
Posted 2 weeks ago
Really helpful and always very quick to respond, thanks Max!
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Posted 3 weeks ago
Always available, always responsive, wide reach!
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Posted 3 weeks ago
So helpful and always availabe to help whenever needed. I highly appreciate Jules's services and thank her.
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Posted 4 weeks ago
Excellent customer support sorting out an old account domain name and checking the new one worked to post a new vacancy. Thank you Max!
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Posted 4 weeks ago
Prompt action on my request. Cheers.
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Posted 1 month ago
CharityJob have been hugely helpful and enormously supportive in helping us through this recruitment process. Jules, their Account Manager, has been superb going the extra mile to make sure everything is delivered on time in accordance with our needs.
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Posted 1 month ago
I opened a new account with Charity Job and received a call from Jamie who let me know we already had an account, although not used for some years, and he transferred the details to me and sent me the rates and offers, all within the space of 45 minutes. Jamie was polite, knowledgeable and I felt supported and listened too. Thank you!
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Posted 1 month ago
responsive, quick to reply and succinct advise
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Posted 1 month ago
Really helpful — speedy and polite response and was informative regarding how to overcome the issue I raised in future with one of the links I was having trouble accessing. Thank you, much appreciated
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Posted 1 month ago
Jules K, is always so helpful and readily available for any queries we have.
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Posted 1 month ago
Teresa explained what the technical situation was with my application and I was able to remedy the form's progress. Her workaround need not have been mentioned but she went the extra mile to mention it and it was necessary for me.
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Posted 1 month ago
Excellent assistance from Jules — she made everything straightforward and stress-free.
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Posted 1 month ago
Great support to get an application in. Explained how she would keep my information safe.
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Posted 1 month ago
CharityJob is rated 4.5 based on 1,605 reviews