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CharityJob Reviews

4.5 Rating 1,541 Reviews
88 %
of reviewers recommend CharityJob
4.5
Based on 1,541 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CharityJob Reviews
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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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Anonymous
Anonymous  // 01/01/2019
Customer service was very helpful and friendly!
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Posted 14 hours ago
Response to my account access was outstanding - thank you Teresa.
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Posted 2 days ago
Response to my account access was outstanding - thank you Teresa.
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Posted 2 days ago
Jules is fantastic. I called up with a few queries, and she spent time talking through different aspects with me and gave me various options. Never pushy, and super helpful, really trying to understand what we needed. A real pleasure to work with. Love speaking with real people who can sort things out quickly.
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Posted 1 week ago
CharityJob handled my query, regarding the job application process, promptly and to my satisfaction. I’m happy with the customer service.
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Posted 1 week ago
Ishi is a wonderful Customer Relationship Manager. She sorted out a complex request really easily.
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Posted 1 week ago
Ishi's customer service was super helpful and friendly
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Posted 2 weeks ago
It was great to be able to talk to a human being who sorted my query in minutes, was extremely efficient and thoroughly pleasant throughout.
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Posted 2 weeks ago
I love the way CharityJob merge qualified people to deserving opportunities.
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Posted 2 weeks ago
We have used Charity Jobs a few times and have always found the process smooth and straightforward. Jules, our account manager, is a pleasure to liaise with - always approachable, friendly, helpful, and quick to answer any questions. Having such a reliable point of contact makes everything much easier, and we will definitely use Charity Jobs again for future vacancies.
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Posted 2 weeks ago
Our account manager Jules is always very responsive, providing reports when needed and helping with any queries - always goes above and beyond to find a solution!
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Posted 3 weeks ago
Teresa de la Torre responded very quickly and efficiently to my request. However four stars awarded, as I await a reply to an additional question. Thank you
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Posted 4 weeks ago
I will share my thoughts and opinion towards CharityJob platform with pleasure!, I got a clear and professional mail answer during few hours today with detailed explanation of - which rights do I have as a customer ?, and explanation the policy of CharityJob platform which is really helpful , and I am absolutely satisfied with qualified answer from an Account Manager - Khameelah Mulbocus. This is the real and visible example of high quality customer service! I do appreciate that an Account Manger - Khalmeelah Mulbocus found its time to solve the complain request professionally, regards, Larisa K. - UK,Cheshite
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Posted 1 month ago
Ishai is a gem. She is lovely to speak with, which is great for client retention. She is always ready to help and give ideas on how to develop our community project.
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Posted 1 month ago
Huge thanks to Jack Golding for his help in getting us underway with our recruitment of a Fundraising Officer. We explained our challenges and he responded with great advice and options for us to consider. He was speedy and straight forward and we now have applicants that I doubt we would have reached otherwise. Thank you Jack.
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Posted 1 month ago
The communication and support from Max and Adrian is on another level! Max is helpful via the telephone and even checks in on request by phone or email. I'm so grateful for their support as we were able to successfully fill the vacancy with the right candidate at the right time. This was due to the real time support Adrian gave which helped me to navigate and maximise the CharityJob platform. If we have a vacancy to advertise again I'll be straight back.
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Posted 1 month ago
Teresa got back to me really quickly to confirm my application had been received as I had received an error message. She was helpful and reassuring.
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Posted 1 month ago
Outstanding response time combined with helpful and understanding customer support. Thank you Teresa for helping me to do everything in yours and my power not to miss on opportunity due to my timing oversight. Thank you!
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Posted 1 month ago
Not a bad experience but just too expensive to consider
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Posted 1 month ago
Teresa De La Torre helped me with all the information I needed regarding sponsorships and I am happy for that.
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Posted 1 month ago
CharityJob is rated 4.5 based on 1,541 reviews