CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.49

4.5 Rating 1,508 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“got very few applicants, none of which were suitable”

Helpful Report

Posted 3 years ago

Dear Jo, it is very disappointing to hear that you did not receive the quantity or quality of applications you were hoping for, so I have asked your account manager, Jules Keene to contact you to discuss this with you. Best wishes, Beverley

Posted 3 years ago

“Beverley made an extremely useful last minute suggestion about our advertisement - something that I hadn't thought of! Martin (Company Secretary)”

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Posted 3 years ago

“Excellent, rapid and meaningful responses to everything! A please to do business with Charity jobs. My profound appreciation to Beverley and Matthew. Many thanks, Martin (Company Secretary)”

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Posted 3 years ago

“as a recruiter, I found it too clunky to manage, next time i'd just have link to our website, with all of our application forms on it. I understand Charity Jobs tries to push quick apply which was my mistake. If you are happy to receive applicants cv only, then its fine, anything else is an issue. Lots of applicants struggled uploading their completed documents also.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us feedback, Noreen. We're very sorry to hear that you and some candidates experienced an issue with our website functionality and would welcome more feedback on this, so I have asked your account manager, Chris Sparkes to contact you to discuss this in more detail. Best wishes, Beverley

Posted 3 years ago

“Phone picked/hhh after just a couple of rings and I was greeted in a very welcoming, efficient and pleasant manner by Beverley. Immediately transferred to Matthew who instantly understood the nature of my call and had all the answers at his fingertips. This was my first call to Charity Jobs and it made my day to deal with people on who are on top of their game. Martin Holdsworth (Company Secretary & CFO).”

Helpful Report

Posted 3 years ago

“An efficient process and a helpful advice call from your team. The anonymisation we opted for did not work well, though - it was possible to see email addresses and names by moving the cursor over blanked out parts of some CVs. The use of fruit and veg names made the review of applications confusing because of the similarity of some pseudonyms, which were not individually memorable.”

Helpful Report

Posted 3 years ago

“Poor results in the past few campaigns we have done, this time round we had 0 applications.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us feedback, Katie. We're very sorry to hear that your recent vacancies advertised with us did not perform as well as you had hoped, so I have asked your account manager, Matthew Sales to contact you asap to discuss this and the current job market with you, Best wishes, Beverley

Posted 3 years ago

“Simple, easy to use and great candidates as a result! Of all our marketing 90% were via Charity Job.”

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Posted 3 years ago

“Always amazing swift customer service”

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Posted 3 years ago

“The information that Jules was able to provide regarding the job placements was extremely useful - a specific targeted approach was just what we were looking for. Her professionalism was very reassuring”

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Posted 3 years ago

“Jules is an absolute joy to work with and is very helpful. She is also very responsive. Excellent customer service!”

Helpful Report

Posted 3 years ago

“Recruitment with Charity Job is always seamless. Judith Jones Senior Account Manager is an absolute pleasure to deal with”

Helpful Report

Posted 3 years ago

“Great support from Jules. Clearly understands the market and has offered support to help us find the right candidate. Feel supported and looking forward to a great result Thank you”

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Posted 3 years ago

“I've used the 'easy apply' function for the first time, but while it saves time with anonymising it would be even better if the cover letter is also in a downloadable format.”

Helpful Report

Posted 3 years ago

Dear Ruth, thank you for taking the time to leave feedback. Please be assured that it has been forwarded on to our product team for their perusal. Best wishes, Beverley

Posted 3 years ago

“Jules was very fast with her reply and helping out :)”

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Posted 3 years ago

“your work has been wonderful and helping me learn more about working in the charity sector and more about different good causes that you can even tell friends about and know about for future times wherever you are in physical space and in your life whatever things you are doing to help other like minded akin souls with good things they are doing, i have been trying to transfer all i am doing online from my dear old poor email address to my new email address, i am so glad for all your good work, though right now i am unemployed and have been unable to get wi-fi back where i am living although for friends trying to help me and i am in a very cold park doing things online before my laptop battery runs out, good wishes to you all and thanks”

Helpful Report

Posted 3 years ago

“Disappointing this year compared with last year. Website confusing to me and to one keen applicant. The support from my account manager was excellent, though.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave us feedback, Anne. We're very sorry to hear that your recent vacancy advertised with us did not perform as well as you had hoped, so I have asked your account manager, Jules Keene to contact you asap to discuss this with you. We would also welcome more feedback on the website functionality you found confusing. Best wishes, Beverley

Posted 3 years ago

“Our account manager, Judith Jones, is always on hand to give us the best advice on how to maximise our job posting. She's very responsive to any requests”

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Posted 3 years ago

“The service was satisfactory”

Helpful Report

Posted 3 years ago

Dear Pauline, thank you for taking the time to leave feedback. If you do have future recruitment coming up, and consider using CharityJob again, please do contact your account manager (Matthew Sales) first before advertising so that we can ensure you receive a great service rather than a satisfactory one. Best wishes, Beverley

Posted 3 years ago

“I am new to posting adverts and havent used Charity Jobs before. Matthew Sales was brilliant in coaching me through the process from costing to publishing. The process was simple and speedy. Definitely a great experience compared to other sites.”

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Posted 3 years ago

CharityJob is rated 4.5 based on 1,508 reviews