CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.48

4.5 Rating 1,475 Reviews

87 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,475 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use. A little confusing if you want to stop the advert for a period of time and then re-post it, but it is not happening every day. Efficient approach,”

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Posted 3 years ago

“Very helpful and quick to respond. As a small charity new to recruiting the advice was just what we needed.”

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Posted 3 years ago

“Incredibly helpful. Guided me through the process, corrected errors and made it all very easy.”

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Posted 3 years ago

“I put out two adverts and got one response ! Very disappointing”

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Posted 3 years ago

Hi Deborah, Thanks for your review. I know our Senior Account Manager did try & call you before you posted your basic ad to talk it through, but received no reply. She has again left a message with you today to discuss. Martin Sales Director

Posted 3 years ago

“Rapid turnaround on a request to change a job ad title”

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Posted 3 years ago

“Thank you very much for your excellent and efficient support today. Very much appreciated.”

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Posted 3 years ago

“Jules is always really helpful and quick to respond”

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Posted 3 years ago

“A clear easy site to use”

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Posted 3 years ago

“Great support from Chris, quick to respond. Easy system to use and track applicants. Comments from others might be more indicative of the current market - more jobs than applicants not the website or company”

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Posted 3 years ago

“Our resources as a charity are very limited and we feel disappointed that we did not receive a single applicant through your website. We had a free ad running alongside on Indeed and received a number applicants this way.”

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Posted 3 years ago

Dear Rachael, we are very sorry to hear that you did not manage to recruit through CharityJob. I understand your account manager, Judith Jones, was in contact to advise on how to improve the ad performance, so it is disappointing that this did not result in more applications. I have asked Judith to contact you to discuss the ad performance in more detail. Best wishes, Beverley

Posted 3 years ago

“Very easy to use and we always receive a large number of quality applicants.”

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Posted 3 years ago

“Excellent, thank you”

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Posted 3 years ago

“No one applied from Charity Job”

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Posted 3 years ago

Dear Andy, I can see that you did receive a number of clicks on the apply button, but as candidates were redirected to your website to complete their application, we are unable to track the completed number. However, it is disappointing to hear that you did not receive the quantity of applications you were hoping for, so I have asked your account manager, Chris Sparkes to contact you to discuss this. Best wishes, Beverley

Posted 3 years ago

“Great support from Chris received when I had a question about posting with links and email addresses.”

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Posted 3 years ago

“Everyone we dealt with was helpful and provided information and advice about placing the advert.”

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Posted 3 years ago

“Straightforward advertising options; helpful account manager at the beginning of the process”

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Posted 3 years ago

“Good customer service. However, there was no value in placing an advert here for the position.”

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Posted 3 years ago

Dear Brenda, I understand your account manager was in contact before posting your ad to advise on the best job package for your vacancy, and we're very sorry to hear that an alternative job package did not attract the number of applications you were hoping for. However, it is very pleasing to hear that you received good customer service from our staff, and we thank you for taking the time to leave feedback. Best wishes, Beverley

Posted 3 years ago

“Great site, lovely people to work, most efficient & helpful and priced very competitively.”

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Posted 3 years ago

“Super friendly”

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Posted 3 years ago

“Jules always helpful, super friendly and helps us to be as cost effective as possible”

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Posted 3 years ago

CharityJob is rated 4.5 based on 1,475 reviews