CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.49

4.5 Rating 1,508 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

Write Your review

Tell us how CharityJob made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Customer Service! Always happy to give advice on the best way to advertise for a role! Easy to complete details - our charity has used Charity Job for many years as a great place to advertise.”

Helpful Report

Posted 3 years ago

“Always first-class customer service from Judith! Very quick to respond to any queries, extremely helpful and offers lots of useful advice and insights.”

Helpful Report

Posted 3 years ago

“Great customer service from Chris Sparkes, our Account Manager with Charity Jobs!”

Helpful Report

Posted 3 years ago

“Great service, friendly people; I would book our ads here again!”

Helpful Report

Posted 3 years ago

“Charity job provided a really helpful, bespoke service enabling us to run a composite ad. This was a facility other agencies could not provide. We believe will suit our recruitment needs better and has saved the cost of running two ads. The service was prompt, professional and on point.”

Helpful Report

Posted 3 years ago

“Great, quick efficient customer service from Matthew Sales. Thank you again!”

Helpful Report

Posted 3 years ago

“Requested a change in title of role name and was done very promptly.”

Helpful Report

Posted 3 years ago

“We had a good response rate to the ad. It was straight forward easy to set up without over complicated paperwork or procedure. The dashboard is pretty straight forward as well so makes responding to applicants simple.”

Helpful Report

Posted 3 years ago

“Excellent customer service, not pushy but helpful, clear and friendly. The best offers were highlighted resulting in good value for money.”

Helpful Report

Posted 3 years ago

“Beverley Devine, Customer Service Manager, was really fast at solving my query”

Helpful Report

Posted 3 years ago

“Very effective means of advertising our posts. Easy to use dashboard for keeping applications and correspondence all together and updated”

Helpful Report

Posted 3 years ago

“Really quick response and helpful comments. Transparent about what actions can and cannot be taken.”

Helpful Report

Posted 3 years ago

“Jules is the best account manager I've ever worked with Carl NIHR”

Helpful Report

Posted 3 years ago

“The CharityJob service was easy to use and the team was proactive in contacting us about prices.”

Helpful Report

Posted 3 years ago

“Matthew Sales was incredibly helpful, a pleasure to talk too. Nothing was too much. I'd not posted a job advert before and he helped me tremendously. A credit to you and a credit to himself! Many thanks”

Helpful Report

Posted 3 years ago

“Chris has been extremely helpful in giving advice and guidance regarding the best way to make our advert work for us. I would recommend charity job as having excellent customer service they have been very responsive and supportive through the whole process.”

Helpful Report

Posted 3 years ago

“We've used Charity Job a few times now, and it's a bit expensive for the level of applications you receive from it (very little).”

Helpful Report

Posted 3 years ago

Hi Ian and thank you for taking the time to email us your feedback. We’re sorry to hear we haven’t met your expectations in candidate no’s for your Fundraising role. I can see your ad received around 2400 views and 24 clicks on apply in what is a difficult candidate market for fundraisers, but we understand how frustrating it can be when it doesn’t result in a hire. Please do contact us when you next recruit so we can personally talk through your options. Best wishes, Beverley Customer Service Manager

Posted 3 years ago

“Charity Job is a good way to find new staff. However the quality of replies and the number of applicants is very poor compared to pre pandemic levels. Why?”

Helpful Report

Posted 3 years ago

“Only received 2 applications and I asked for help and noone responded. Will not use again”

Helpful Report

Posted 3 years ago

Hi Nic, thank you for your feedback. I understand my colleague, Chris Sparkes tried to contact you on many occasions over several days to discuss your ad performance but is yet to speak with you. If you would like to make contact, Chris Sparkes can be contacted directly on 020 8939 8434. Best wishes, Beverley Customer Service Manager

Posted 3 years ago

“great customer service and easy to use web interface”

Helpful Report

Posted 3 years ago

CharityJob is rated 4.5 based on 1,508 reviews