CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.51

4.5 Rating 1,584 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Teresa was very responsive when I got in touch with a query, thank you! However the formatting of a covering letter, once submitted, does not seem to match what an applicant can see when composing the letter. It had removed formatting that made the letter clearer to read (e.g. bullet points and paragraphs).”

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Posted 2 months ago

“As a first time recruiter having to recruit senior staff (CEO and CFO) i found Jules - our account manager - extremely helpful. I felt supported while navigating the process of setting up our advert and thereafter i found the portal easy to use. And out of 3 online recruitment methods, both staff were recruited via Charity Jobs.”

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Posted 2 months ago

“Ishi Jordan is always there when I need her but, just as importantly, not there when I don't - she does not badger with sales calls just customer support in the right way. I will always recommend Charity Jobs to colleagues in the sector.”

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Posted 2 months ago

“Teresa de la Torre responded very quickly and efficiently to my request. However four stars awarded, as I await a reply to an additional question. Thank you”

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Posted 5 months ago

“Attentive and helpful account manager who clearly understands the challenges charities face regarding recruitment.”

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Posted 6 months ago

“Customer service is very good and responses made quickly.”

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Posted 7 months ago

“From enquiry to actually posting the ad was professional and seamless. Khameelah has been very helpful, thank you.”

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Posted 8 months ago

“Ishi has been incredibly professional, responsive, and helpful in promoting our current vacancies. Her supportive approach and understanding of the charity sector made the process smooth and effective. We really appreciated her proactive communication and attention to detail – a pleasure to work with!”

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Posted 10 months ago

“Prompt reply.”

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Posted 1 year ago

“A very useful, informative chat with Jack Golding to begin with, then very easy to set up. Jack also checked everything for me and also had a look at my advert before I sent it live. Thank you.”

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Posted 1 year ago

“Mathew is always helpful and friendly and makes the process easy. He checks in on me periodically without this being intrusive. The bulk buy job credits are good value for money and we generally receive suitable candidates from Charity Jobs.”

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Posted 1 year ago

“The opportunity and cost of using Charity Job's for our recruiting campaign served its purpose and we were able to use the dashboard as needed however it was not the best system and some areas on the system not really clear e.g. shortlisted column assumed they were shortlisted for interview, but in fact that was only column available even though they were ‘potential shortlist’ this could be reviewed/worded better?. We did get applicants but very few actually read info pack provided as part of application process and just uploaded their CV. Unexpected extra time taken setting up advert on job board and couldn’t use our own original advert – had to adapt to their system. However, the support from named contact was good. Would give a 3-4 star overall.”

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Posted 1 year ago

“I love the site , easy to set up and very clear but we had no responses so wouldn't use again personally. possibly the wrong sort of role on this site”

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Posted 1 year ago

“A good platform that is pretty easy to use”

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Posted 1 year ago

“I asked Beverley how the site works as I am looking for employment in the charity sector as a recent graduate. She responded quickly and with all useful information. Now I just need the job!”

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Posted 1 year ago

“I was dealt with in a professional but friendly way.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“A good platform to use for the sector and a well structured process to follow for listing vacancies. Really helpful to have a named person to contact and the support has been excellent.”

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Posted 2 years ago

“For us as a very small charity is was a good price. W ehave just double our team from three to six and it was our first time using the service, we have learnt a lot about the recruitment process. We would definitley use CharityJob again.”

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Posted 2 years ago

“We filled the job first time - thank you Charity Jobs!”

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Posted 2 years ago

CharityJob is rated 4.5 based on 1,584 reviews