CharityJob Reviews

4.44 Rating 117 Reviews
85% of reviewers recommend CharityJob
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Hanover House
76 Coombe Road

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
Is there anything that we can do to improve your experience of using CharityJob? Make it less expensive
Where did your last hire come from? We haven't hired anyone yet
"Very expensive for the uptake we got."
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Posted 1 month ago
Thank you for taking the time to leave feedback, Chloe. I have asked your CharityJob Account Manager to contact you regarding this.
Posted 1 month ago
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Is there anything that we can do to improve your experience of using CharityJob? Look carefully at your categories and explain them to both advertiser and candidate. Find me a candidate to interview for my job!
Where did your last hire come from? CharityJob
"It was recommended that I try charity job for vacancies on our adventure playground. As our very small charity has a yahoo email address getting started was a bit of a pain and I found the posting of ads difficult as the restrictive categories didn't really work for our jobs. We did manage to recruit an environmental worker through the basic ad but we did not receive anything like the level of applications that we got through so we will go back to that site next time we need to recruit. I was persuaded to buy an enhanced ad for the more difficult 11+ playworker - someone to organise activities on the playground for those over 11 years of age - but we did not receive any applications or enquiries for this post - not a single one. So I am afraid I do not think much of your site. I would however observe that all the sales people I spoke to along the way were genuinely nice and helpful."
Helpful Report
Posted 5 months ago
Thank you for taking the time to leave feedback, Anne- Marie.

I'm very sorry to hear that you found some of our processes not as straightforward and we'd hope and were equally sorry to hear you were unable to fill your second vacancy through us. If you are happy to disclose the name of the charity you work with, I will ensure your CharityJob Account Manager has a look at both of the ads you listed with us before giving you a follow-up call.

We are continually striving to improve our website so all feedback is welcomed and taken on board.
Posted 5 months ago
Where did your last hire come from? Other
"CharityJob are fine in themselves (the staff are very helpful too) but we have been unable to recruit in two rounds of advertising with you and thus have to question the traction that you have within the market."
Helpful Report
Posted 7 months ago
Thank you for taking the time to review CharityJob.
I understand your CharityJob Account Manager was in regular contact with you with advice while your ad was live, so it is very disappointing to hear that you were still unable to recruit through us. As we are always looking to improve the service we offer our clients, I have asked your Account Manager to contact you for further feedback on how we can accomplish this.
Posted 7 months ago
CharityJob is rated 4.44 based on 117 reviews