CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.49

4.5 Rating 1,509 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,509 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am new to posting adverts and havent used Charity Jobs before. Matthew Sales was brilliant in coaching me through the process from costing to publishing. The process was simple and speedy. Definitely a great experience compared to other sites.”

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Posted 3 years ago

“Our account manager, Jules Keene is on the ball when it comes to customer service. She responds to requests very quickly and is always on hand to ask questions and to resolve issues when needed.”

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Posted 3 years ago

“sssssssssssssssssssssss”

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Posted 3 years ago

“If you are asking people to pay for a service it is important that there are good quality candidates applying for the role. A near identical job ad went out 18 months ago with your platform and got 4 x more applicants on exactly the same package.”

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Posted 3 years ago

Dear Rob, we are disappointed to hear that you did not receive the quality of applications you received the last time you advertised with us. I have asked your account manager, Jules Keene to contact you asap to discuss the current candidate market and ad performances with you. Best wishes, Beverley

Posted 3 years ago

“We hadnt used Charity Jobs for a while but had a good chat with Judith and decided to advertise our HR role on the platform. Judith was super helpful and responsive.”

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Posted 3 years ago

“Really easy to advertise a job here, Jules was fab with getting in touch with me and getting me a good price for the advertisements.”

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Posted 3 years ago

“Judith Jones is an excellent partners for us. Always very quick to respond and address any issues. Very efficient service -thank you.”

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Posted 3 years ago

“No applicants and expensive compared to Indeed”

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Posted 3 years ago

Dear Phil, it is very disappointing to hear that you did not receive the number of applications you were hoping for and have not successfully recruited through CharityJob. I have asked your account manager, Chris Sparkes to contact you asap to discuss the ad performances with you. Best wishes, Beverley

Posted 3 years ago

“We didn’t get any applications at all from our advert.”

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Posted 3 years ago

Dear Evie, it is very disappointing to hear that you did not receive the number of applications you were hoping for and have not successfully recruited through CharityJob. I have asked your account manager, Matthew Sales to contact you asap to discuss the ad performances with you. Best wishes, Beverley

Posted 3 years ago

“It has been hit and miss in terms of quality applicants. Over the past year, we have placed 4 adverts and two (repeated) have received very good candidates and two have not. It may be the time of the year the ads have been placed.”

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Posted 3 years ago

Dear Corinne, it is very disappointing to hear that you did not receive the number of quality applications you were hoping for each time you advertised with us. I have asked your account manager, Judith Jones to contact you asap to discuss the performances of the unsuccessful ads with you. Best wishes, Beverley

Posted 3 years ago

“Very grateful to Beverley for her help and excellent customer service.”

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Posted 3 years ago

“Judith's professional and friendly approach always makes it a pleasure working with Charity Job.”

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Posted 3 years ago

“Great customer service from Beverley who responded to my query and resolved the matter instantly.”

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Posted 3 years ago

“This advertising agency has been working with CharityJob since 2014. We ask the CharityJob team to help with an advertisement and they are onto it immediately. Special thanks go to you all but a particular mention for Judith Jones who is an absolute star and a great ambassador within the CharityJob team. Superb customer service!”

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Posted 3 years ago

“Very helpful and patient, especially as it was late afternoon!”

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Posted 3 years ago

“Great prompt service from Jules, I appreciated your assistance.”

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Posted 3 years ago

“Really helpful and clear answer from Chris, which is incredibly welcome when starting a recruitment process!”

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Posted 3 years ago

“Quick response to queries”

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Posted 3 years ago

“Very few candidates applied through this ad.”

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Posted 3 years ago

Dear Verity, it is very disappointing to hear that you did not receive the number of applications you were hoping for. I have asked your account manager, Chris Sparkes to contact you asap to discuss the ad performances with you. Best wishes, Beverley

Posted 3 years ago

“Incredibly helpful, efficient and speedy customer service from Matthew. Thank you!”

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Posted 3 years ago

CharityJob is rated 4.5 based on 1,509 reviews