CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.49

4.5 Rating 1,508 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service resolved my query immediately”

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Posted 3 years ago

“Very efficient customer service with sorting out credits and accounts for our company”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“I found the support from CharityJob just excellent. The lovely Suzanne helped me and was a delight to deal with - very helpful and efficient. It makes such a difference!”

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Posted 3 years ago

“The systems were easy to use and efficient, getting candidates details through in a timely fashion”

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Posted 3 years ago

“The people at CJ are nice but I've recruited through CJ four times now and always had a terrible response. I did get some helpful feedback from one of your employees but could really have done with it at the point of submission - that's what other job papers do in my experience.”

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Posted 3 years ago

Hi David, and thank you for taking the time to leave us a review. I understand your Account Manager has recently been in contact to discuss the potential reasons as to why you have not managed to recruit via our job board. If you do have future recruitment coming up and should wish to advertise with us again, I understand you have agreed to contact your Account Manager first for advice. Best wishes, Beverley Customer Service Manager

Posted 3 years ago

“Easy to use and great service from Julz & Rachel.”

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Posted 3 years ago

“Really easy to use and if you ever have any issues help is really easy to find.”

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Posted 3 years ago

“Easy to use. Reasonable price.”

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Posted 3 years ago

“Didn't turn out to be suitable for our needs, attracting only one candidate, who later withdrew”

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Posted 3 years ago

Hi Annie and thank you for taking the time to leave us a review. I understand your Account Manager has recently been in contact to discuss the potential reasons as to why your ad did not perform as well as you had hoped. The present job market across all sectors on all job boards is currently job heavy/candidate short, along with the contract type and salary offered, which I believe were advised as potential factors in the overall ad performance. If you do have future recruitment coming up and should wish to advertise with us again, please contact your Account Manager first for advice on how to optimise your ad to ensure not only the number of applications received but also the quality. Best wishes, Beverley Customer Service Manager

Posted 3 years ago

“Jules was extremely helpful and responsive when assisting us to set up our advert - excellent customer service!”

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Posted 3 years ago

“One of the best customer care experiences in recent years from Chris Sparkes. As a first time user, the Chris was responsive, clear, very helpful and guided me through what I needed to do to load a job. Well done Chris.”

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Posted 3 years ago

“I have found Charity Job very helpful and had a really conversation with one of your agents recently.”

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Posted 3 years ago

“it was good to have a phone call from Matt Sales. We didn't get any applications via Charity Job but we are interviewing next week.”

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Posted 3 years ago

“We didn't get a single applicant and when we followed the "public link" is wasn't visible.”

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Posted 3 years ago

Hi Lisa, thank you for taking the time to email us your feedback. It is always very disappointing to hear that an ad is not performing as well as expected, and I understand your CharityJob Account Manager, Chris Sparkes has been in contact with you to discuss the possible reasons for this and has also given suggestions on how to improve it. Your Account Manager is here to help and offer guidance, so please feel free to contact Chris first before potentially extending/readvertising this vacancy. Best wishes, Beverley Customer Service Manager

Posted 3 years ago

“Very good and quick respond ☺️”

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Posted 3 years ago

“I sent an enquiry by email and was immediately given an account manager. I called Chris who was extremely helpful, so lovely to speak to a person. He made the whole process so less stressful.”

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Posted 3 years ago

“Always get exactly what we ask for - no hassle. The team are quick to respond to any queries or changes, and are very helpful.”

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Posted 3 years ago

“I contacted Chris to discuss a recruitment and was very impressed with his knowledge and willingness to help. This was followed up swiftly by an email with all of the detail I needed. Very good service.”

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Posted 3 years ago

“Great service, Jules is very helpful, we use Charity Jobs on a regular basis and it is so easy.”

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Posted 3 years ago

CharityJob is rated 4.5 based on 1,508 reviews