CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.49

4.5 Rating 1,508 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for assisting new employees by explaining Job Board process. You presented Job Board process clearly and accurately. Because of your effort, your new employees can quickly get up to speed and settle into their new roles. Your initiative is a great benefit to jobseekers.””

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Posted 2 years ago

“Not impressed”

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Posted 2 years ago

Dear Francess, Thank you for taking the time to leave us feedback, it’s greatly appreciated! I understand, Jules Keene, your assigned CharityJob Account Manager has tried to speak with you on several occasions regarding your ad’s performance, but as her attempts were unsuccessful, she followed up with an email instead. Jules would still very much welcome the opportunity to speak with you directly so when it's convenient for you, please contact her on 020 8939 8437. Best wishes, Beverley Devine Customer Service Manager

Posted 2 years ago

“Mathew went above and beyond to help me.”

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Posted 2 years ago

“Very poor result from the advert.”

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Posted 2 years ago

Dear Joy, Thank you for taking the time to leave us feedback, it’s greatly appreciated! I have been advised Judith Jones; your assigned CharityJob Account Manager has now been in contact to review your ads performance. I understand Judith has extended the ad for you and advised and amended the application method for you to the preferred method of choice by candidates. I believe Judith also advised of the benefits of advertising vacancies on our Branded package as you have previously done compared to the Basic currently selected. Should you choose to advertise with us again and ad recommended by Judith, please contact Judith first to receive the best possible advice on how to optimise its performance. Best wishes,

Posted 2 years ago

“We received a number of strong applications through this site, and were very impressed by the high calibre of the candidates. We have appointed to our advertised position now, and are delighted. Our Account Manager, Jules Keene, was extremely helpful and supportive, and prompt in her replies, throughout.”

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Posted 2 years ago

“RachelO rang me to discuss our live advert, to see if we could make improvements to attract more candidates. We explored features of interest on the platform and I had my many questions answered. I also received a follow up email with useful information. Personable, friendly, not at all pushy. I felt very supported.”

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Posted 2 years ago

“Sam Mohan was a great help - many thanks!”

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Posted 2 years ago

“Sam Mohan is friendly, personable, fully engaged and goes beyond to ensure not only your query is resolved, but also how your future experiences can be improved. He is the epitome of perfect customer service!”

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Posted 2 years ago

“This is the first time I have used CharityJob web site. We easy to navigate and simple.”

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Posted 2 years ago

“I would recommend not making this a required field - Could impact the score given”

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Posted 2 years ago

“Very impressed with the service! Friendly and very quick help.”

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Posted 2 years ago

“Quick to action and respond to queries.”

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Posted 2 years ago

“Charity Job is an easy to use website with a large number and very wide range of jobs. I have made eight applications in recent weeks and two interviews and this is within a narrow specialism.”

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Posted 2 years ago

“I have been dealing with Jules as my account manager at Charity Jobs for a number of years and she is BRILLIANT! She is punctual in coming back to you, knowledgeable, incredibly helpful and hugely personable and approachable. Always a pleasure to deal with you Jules, you're a credit to Charity Jobs!”

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Posted 2 years ago

“Excellent customer service from.our account manager Judith, who regularly reviews our job posts and provides advice to the team to ensure they are optimised. Thank you!”

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Posted 2 years ago

“Unfortunately, I did not gain any applicant for this role from Charity jobs”

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Posted 2 years ago

Dear Raisie, Thank you for taking the time to leave us feedback, it’s greatly appreciated! I understand, Mathew Warrington, your assigned CharityJob Account Manager has tried to speak with you on several occasions regarding your ad’s performance, but as his attempts were unsuccessful, he has followed up with an email. I am pleased to see that you have taken Mathew’s advice and extended your ad for free until the 25th of March, but he would still welcome the opportunity to speak with you to discuss how to best optimise its performance until its expiration and can be contacted directly on 020 8939 8433. Best wishes, Beverley Devine Customer Service Manager

Posted 2 years ago

“Really easy to apply for jobs. Very well explained.”

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Posted 2 years ago

“Always pleasantly surprised about the quality and suitability of the applicants who respond.”

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Posted 2 years ago

“Very quick response to my request including topping up credits same day. Good communications.”

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Posted 2 years ago

“Good advice from staff team - like Matthew who we dealt with. It is a widely visited site so we got so many applicants from there - interviews not yet held. Affordable fees with discounts on different deals - e.g. bundle adverts”

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Posted 2 years ago

CharityJob is rated 4.5 based on 1,508 reviews