CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.49

4.5 Rating 1,508 Reviews

88 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.5

Based on 1,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

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CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best customer service”

Helpful Report

Posted 2 years ago

“As ever, Charity Job account managers are very helpful and a pleasure to work with.”

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Posted 2 years ago

“Ishi was really helpful this morning and helped resolve my issue very quickly, as well as providing wonderful customer service.”

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Posted 2 years ago

“Hi Owing to difficulties in recruiting staff I opened an account yesterday to place some vacancies. Ishi Jordan was extremely helpful and knowledgeable. She assisted me in completing my application and getting the vacancies placed where they would gain most notice. Her approach was friendly and professional, she listened and gave advice on pricing and media coverage. Altogether excellent customer service”

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Posted 2 years ago

“Easy to add the job on to the website. Quick responses from Ishi and previous account manager - someone will pick up if your contact is on leave.”

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Posted 2 years ago

“It was easy to set up our job ad, the advisor had helpful advice about making the ad and role more appealing. Sadly we didn't get as many applications as we hoped, but some good ones.”

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Posted 2 years ago

“Decent pricing, good calibre of candidates found”

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Posted 2 years ago

“I have always found Charity jobs quick and easy to use and if I have ever had any queries are really quick in their response.”

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Posted 2 years ago

“CharityJob have a strong online presence and their account management is spot on. I highly recommend them for this sector”

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Posted 2 years ago

“Judith was exceptional and very efficient!”

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Posted 2 years ago

“I'm new to this, and it was good to talk directly to a representative who was very informative and very helpful. The emailed information was comprehensive and easy to understand.”

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Posted 2 years ago

“Jules is always on it. Straightforward, straight talking, fair and kind.”

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Posted 2 years ago

“good customer service”

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Posted 2 years ago

“CharityJob is efficient, professional and very easy to work with. Our experience as a small charity has been very positive.”

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Posted 2 years ago

“I was called back very promptly, and given helpful advice, which was followed up by an equally prompt email.”

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Posted 2 years ago

“Although we persist in advertising with you we have yet to receive one single response.”

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Posted 2 years ago

Dear Gordon, Thank you for taking the time to contact us with your feedback, it’s greatly appreciated! Ishi Jordan, your assigned CharityJob Account Manager have reached out on several occasions to discuss your ads performance with you, but as her attempts have been unsuccessful, I believe she has now followed up with an email. As your ad received over 1,770 views and 23 clicks on apply, Ishi would still welcome the opportunity to speak with you directly to discuss why these great stats did not translate into submitted applications. As you do have the option to extend the ad for free and Ishi has some great advice on improving its performance to garner more applications should you wish to make it live again, please contact Ishi directly on 020 8939 8439 at your earliest opportunity. Best wishes, Beverley Devine Customer Service Manager

Posted 2 years ago

“Charity Jobs is easy to work with responsive and listen to the needs of the customer”

Helpful Report

Posted 2 years ago

“Jobs are easy to post and the highest percentage of interested job candidates find us through Charity Job.”

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Posted 2 years ago

“It was quick and easy to submit our vacancy and Sam gave us lots of helpful tips on ways to get a better response to the ad.”

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Posted 2 years ago

“Matthew is very friendly and helpful. He guided me through a job advert and was extremly professional. Pricing is good for the adverts”

Helpful Report

Posted 2 years ago

CharityJob is rated 4.5 based on 1,508 reviews