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Castle Hot Tubs Reviews

4.9 Rating 1,149 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,149 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read Castle Hot Tubs Reviews
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Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

“Brilliant 5 ***** service fastest delivery in wales”
Helpful Report
Posted 7 years ago
“Excellent service and communication. Thanks”
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Posted 7 years ago
“First class service as it always is”
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Posted 7 years ago
“Excellent help, price, and communication will use again”
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Posted 7 years ago
“I have ordered from castle hot tubs on numerous occasions and was a bit disappointed when i received my order to be charged delivery, i didnt ask for immediate delivery as there was nothing that i ordered which was required straight away but apart from that i am always happpy with the service.”
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Posted 7 years ago
“Totally satisfied with quality of Passion ll Hot Tub and service of Castle Hot Tubs Staff very friendly.”
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Posted 7 years ago
“It really is as good as you said it would be”
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Posted 7 years ago
“Excellent service quick and reliable!”
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Posted 7 years ago
“My item was sent promptly by Castle Hot Tubs but not delivered by Yodel despite them leaving a card saying they had left the package at the rear of the house in an outbuilding. (There is no outbuilding)! I contacted Yodel who told me to contact the supplier which i did. Castle hot Tubs couldn't have done more. They have arranged to supply my order again whilst they make a claim against Yodel. I have bought many items over the years from Castle Hot tubs and I have never been disappointed. i would definitely recommend them.”
Helpful Report
Posted 7 years ago
“I spoke to quite a few people at this company and ordered the Aqua Finesse System. After completing the instruction my water was not good after a week and after speaking to quite a few other people at the company spoke to their water specialist who's name I cannot remember. She was not helpful & made me feel quite stupid and kept talking over me.”
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Posted 7 years ago
“Excellent price and the item was here very quickly”
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Posted 7 years ago
“Products were very reasonable prices and free postage. Communists good and dispatched fast. Well packed.”
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Posted 7 years ago
“Really pleased with service provided. Rang for advice after purchasing some product to put it bluntly lady on the phone saved me from having a mental breakdown .!!thanks!!!”
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Posted 7 years ago
“Order placed on 5th November, not received now the 13th for a 2 day delivery”
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Posted 7 years ago
“brought replacement hot tub cover lifter was a perfect match and fitment of old one .”
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Posted 7 years ago
“Prompt service would use again.”
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Posted 7 years ago
“Excellent quality, price (including a loyalty discount) and delivery”
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Posted 7 years ago
“Super fast delivery, easy website to navigate”
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Posted 7 years ago
“Very quickly delivery and accurate”
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Posted 7 years ago
“Very good service Reliable and came well packaged and on time would highly recommend”
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Posted 7 years ago
Castle Hot Tubs is rated 4.9 based on 1,149 reviews