Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,107 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

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“Orders are always on time and customer service is great”

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Posted 6 years ago

“hot tub was delivered on time , guys installing it took about two hours to install and fill guys very polite. thanks all photo of tub in new gazebo”

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Posted 6 years ago

“I ordered, waited, received..... no worries”

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Posted 6 years ago

“Have better service here than back in the States.”

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Posted 6 years ago

“Very helpful people, went above and beyond. Very good prices and fast delivery.”

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Posted 6 years ago

“Speedy excellent service.”

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Posted 6 years ago

“These filter cleaner tablets are amazing! They work fast & do a great job. Arrived really quickly & were packaged well. We buy all our chemicals for our tub from Castle Hot Tubs, highly recommend.”

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Posted 6 years ago

“Everything as expected, on time.”

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Posted 6 years ago

“Always an excellent experience, fast delivery... I am a regular purchaser and they never let me down..”

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Posted 6 years ago

“A brilliant local company. Didn't realise they were so close to us when we placed our first order online some months ago. My husband ordered some bromine tablets earlier this month & inadvertently requested express delivery. There was no quibble & the postage cost was refunded. We are certainly going to apply for membership of Castle Hot Tubs & would highly recommend them.”

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Posted 6 years ago

“Fantastic service thank you”

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Posted 6 years ago

“Prompt delivery and significantly cheaper than our local supplier.”

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Posted 6 years ago

“Service as ever very good, prompt dispatch thank you”

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Posted 6 years ago

“Ordered a hot tub filter cleaner which arrived quickly. Only reason that I haven't given 5 stars is that the pricing wasn't clear on the website and I ended up paying a lot more than I expected with VAT and delivery charges. Although I spent over £100 I still had to pay for delivery and probably could have got one deliverd free from Ebay.”

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Posted 6 years ago

“Excellent service, delivered on time at a good price”

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Posted 6 years ago

“Good Service and prompt delivery.”

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Posted 6 years ago

“Great service,great price, great products”

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Posted 6 years ago

“Good pricing fast delivery”

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Posted 6 years ago

“Good service fast delivery price very good”

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Posted 6 years ago

“I highly recommend this company. I have ordered from them on quite a few occasions and the delivery has been v prompt and efficient. Also their Customer Service department is polite and helpful.”

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Posted 6 years ago

Castle Hot Tubs is rated 4.9 based on 1,107 reviews