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Castle Hot Tubs Reviews

4.9 Rating 1,107 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,107 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Castle Hot Tubs Reviews
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Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

All products arrived as ordered, new hot tub pump fitted and is working. Time needed to test longevity but looking good for now.
Helpful Report
Posted 6 years ago
easy to order, quick delivery,well packaged.good price.What more could you want.
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Posted 6 years ago
Great quick reliable service
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Posted 6 years ago
Good price, good product, prompt delivery, what more can I say? 5* all round.
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Posted 6 years ago
Called into Swansea show room for parts but didn't have them there but had phone call back on monday but found parts on their Web site and ordered parts dispatched quickly. Thanks
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Posted 6 years ago
Fast delivery and excellent price
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Posted 6 years ago
First class service, good prices on all products and free P&P
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Posted 6 years ago
It was easy to order on the website and then customer services contacted me to check the address and the items were dispatched very quickly, I recommend them.
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Posted 6 years ago
Excellent service this was ordered on Sunday delivered Tuesday morning
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Posted 6 years ago
We would recommend Castle Hot Tubs. The service from the beginning in the showroom up to the delivery was spot on. We would like to thank the staff at the Swansea showroom and the delivery drivers and fitters for first class service,and the manager for a training session in the upkeep of the tub. Well done Castle Hot Tubs
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Posted 6 years ago
Very easy ordering process and super quick delivery.
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Posted 6 years ago
Speedy, accurate delivery. Thank you.
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Posted 6 years ago
Friendly service with no hard sell when we approached the stand at the RWS. Efficient fitting with pre - fitting visit to check accessibility. Fitters were friendly and helpful at all times and care information was explained well.
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Posted 6 years ago
Great to deal with , quick delivery
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Posted 6 years ago
Excellent services again, will definitly recommend them.
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Posted 6 years ago
service was first class
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Posted 6 years ago
Good service, very competitive prices. Will definitely use Castle Hot Tubs again. One criticism: If you don’t need the goods straight away - untick the right box, otherwise you’ll pay extra for postage.
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Posted 6 years ago
Have purchased a number of products from Castle Hot Tubs. Extremely reliable, fast delivery a real plus point is that if you have a query or require technical advice they are 5*
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Posted 6 years ago
very very efficient service very quick and very well packed and reasonable prices what more can you ask for
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Posted 6 years ago
Excellent service very prompt delivery
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Posted 6 years ago
Castle Hot Tubs is rated 4.9 based on 1,107 reviews