Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,107 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

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“First class service as it always is”

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Posted 6 years ago

“Excellent help, price, and communication will use again”

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Posted 6 years ago

“I have ordered from castle hot tubs on numerous occasions and was a bit disappointed when i received my order to be charged delivery, i didnt ask for immediate delivery as there was nothing that i ordered which was required straight away but apart from that i am always happpy with the service.”

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Posted 6 years ago

“Totally satisfied with quality of Passion ll Hot Tub and service of Castle Hot Tubs Staff very friendly.”

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Posted 6 years ago

“It really is as good as you said it would be”

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Posted 6 years ago

“Excellent service quick and reliable!”

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Posted 6 years ago

“My item was sent promptly by Castle Hot Tubs but not delivered by Yodel despite them leaving a card saying they had left the package at the rear of the house in an outbuilding. (There is no outbuilding)! I contacted Yodel who told me to contact the supplier which i did. Castle hot Tubs couldn't have done more. They have arranged to supply my order again whilst they make a claim against Yodel. I have bought many items over the years from Castle Hot tubs and I have never been disappointed. i would definitely recommend them.”

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Posted 6 years ago

“I spoke to quite a few people at this company and ordered the Aqua Finesse System. After completing the instruction my water was not good after a week and after speaking to quite a few other people at the company spoke to their water specialist who's name I cannot remember. She was not helpful & made me feel quite stupid and kept talking over me.”

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Posted 6 years ago

“Excellent price and the item was here very quickly”

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Posted 6 years ago

“Products were very reasonable prices and free postage. Communists good and dispatched fast. Well packed.”

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Posted 6 years ago

“Really pleased with service provided. Rang for advice after purchasing some product to put it bluntly lady on the phone saved me from having a mental breakdown .!!thanks!!!”

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Posted 6 years ago

“Order placed on 5th November, not received now the 13th for a 2 day delivery”

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Posted 6 years ago

“brought replacement hot tub cover lifter was a perfect match and fitment of old one .”

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Posted 6 years ago

“Prompt service would use again.”

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Posted 6 years ago

“Excellent quality, price (including a loyalty discount) and delivery”

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Posted 6 years ago

“Super fast delivery, easy website to navigate”

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Posted 6 years ago

“Very quickly delivery and accurate”

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Posted 6 years ago

“Very good service Reliable and came well packaged and on time would highly recommend”

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Posted 6 years ago

“Really quick delivery. No problems st all. Have bought from here before & would do so again.”

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Posted 6 years ago

“Easy on line ordering - fast despatch! Perfect”

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Posted 6 years ago

Castle Hot Tubs is rated 4.9 based on 1,107 reviews