Login
Start Free Trial Are you a business?? Click Here

Castle Hot Tubs Reviews

4.9 Rating 1,107 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,107 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Castle Hot Tubs Reviews
Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Second purchase from this company and service was spot on. Both occasions they contacted me. The first occasion to recommend a cheaper product that was great and the second time to explain a one day delay in delivery however I wasn't precious on time and it still arrived next day. Wish every company was like this
Helpful Report
Posted 6 years ago
They took the time to phone me to inform me that my delivery would be later than first thought, I wasn’t in a rush so they refunded the postage for next day, I am very happy with their customer service.
Helpful Report
Posted 6 years ago
Excellent service
Helpful Report
Posted 6 years ago
Prompt service and delivery.
Helpful Report
Posted 6 years ago
Good communication, excellent customer service, good value for money, fast efficient delivery.
Helpful Report
Posted 6 years ago
Always arrives promptly and happy to sort any problems (not that there have been many) ☺
Helpful Report
Posted 6 years ago
Good prices and fast delivery.
Helpful Report
Posted 6 years ago
Have ordered quite a few times now. Never any problems. Always delivered quickly.
Helpful Report
Posted 6 years ago
Excellent service, great place for filters and accessories.
Helpful Report
Posted 6 years ago
Quick delivery after ordering the Chemicals and filters.
Helpful Report
Posted 6 years ago
When I contacted with a picture to ask if they could supply a new hot tub panel, the response was amazi gly quick, price competitive & ordering easy with prompt delivery.
Helpful Report
Posted 6 years ago
very pleased with our item had good use of it in the short time we've had it here's to many happy times
Helpful Report
Posted 6 years ago
Customer service resent items after a none delivery from Yodel.
Helpful Report
Posted 6 years ago
Great product and so well priced, arrived as expected
Helpful Report
Posted 6 years ago
Excellent firm to work with.Staff a!says friendly and helpful. Highly recommend.
Helpful Report
Posted 6 years ago
Good price, prompt and reliable dispatch.
Helpful Report
Posted 6 years ago
Excellent service. Good advice given regarding products and services offered.
Helpful Report
Posted 6 years ago
Excellent service from very friendly staff.
Helpful Report
Posted 6 years ago
Love useing castle hot tubs, plus very fast delivery, and very helpful If you have a problem
Helpful Report
Posted 6 years ago
On line ordering and very speedy dispatch/delivery
Helpful Report
Posted 6 years ago
Castle Hot Tubs is rated 4.9 based on 1,107 reviews