Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,116 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Castle Hot Tubs a few times. Never had any issues. We run holiday lets with three hot tubs and on one occasion had some rowdy guests who managed to kick out the 5" main light unit, which is below water level. I called Castle in desperation, and they had a spare. I collected this from them and that saved the next guests being without a tub whilst I tried to find a light unit online. The pump they supplied recently has been built using their supplied parts.....thanks Jenny!! Thoroughly recommend Castle. 👍”

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Posted 2 hours ago

“My preferred shop for all my hot tub requirements.”

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Posted 5 days ago

“Great pre and post sale cuustomer care”

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Posted 2 weeks ago

“Great product, really quick delivery., great service”

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Posted 2 weeks ago

“Very good delivery and product was as stated. Very happy.”

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Posted 1 month ago

“Excellent customer service section, who replaced a faulty part immediately and were very understanding.”

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Posted 1 month ago

“Great service on hot tub supplies.”

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Posted 1 month ago

“Excellent for ensuring a positive outcome, thank you”

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Posted 2 months ago

“All the items we ordered from Castle Hot Tubs were as described. Competitively priced, Fast delivery what more could you ask for. Will definitely use this company again for our hot tub needs. Thank you.”

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Posted 2 months ago

“As always very good customer service. Staff friendly and polite. Swift response every time.”

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Posted 4 months ago

“Prompt service at competitive prices”

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Posted 4 months ago

“Easy ordering process and quick delivery. Products fit my hot tub perfectly!”

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Posted 4 months ago

“Very efficient service from start to finish. Highly recommended.”

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Posted 4 months ago

“Fantastic work”

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(Haverfordwest, SA62 3NY) - Posted 5 months ago

“Very happy with service and glad I was able to get the filter that I needed as they seem to be quite hard to get hold of”

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Posted 5 months ago

“Received in good time And just what I needed, thank you”

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Posted 5 months ago

“Great products and service. Prices are really good. Website takes a bit of patience it's not as user friendly As I'd like. But I get there in the end.”

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Posted 6 months ago

“Low prices and fast delivery as always.”

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Posted 6 months ago

“As always product as described and super fast delivery many thanks Robert”

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Posted 6 months ago

“Made my hot tub move seamless. From dealing with Rhiannon in head office, Tony in the Swansea store to the gentlemen that delivered the hottub, all the staff were extremely polite and professional and couldn't do enough. Contacted a few hottub moving companies and so glad I went with castle hottubs. Couldn't recommend enough. A+”

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Posted 6 months ago

Castle Hot Tubs is rated 4.9 based on 1,116 reviews