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Castle Hot Tubs Reviews

4.9 Rating 1,133 Reviews
98 %
of reviewers recommend Castle Hot Tubs
Company Reviews Product Reviews
1,152
 Questions Insights Metrics Info
4.9
Based on 1,133 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Castle Hot Tubs Reviews
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Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Neil H
Verified Buyer
“Great product, really quick delivery., great service”
Helpful Report
Posted 7 months ago
Arran C
Verified Buyer
“Very good delivery and product was as stated. Very happy.”
Helpful Report
Posted 8 months ago
Mark H
Verified Buyer
“Excellent customer service section, who replaced a faulty part immediately and were very understanding.”
Helpful Report
Posted 9 months ago
Anonymous
Verified Buyer
“Great service on hot tub supplies.”
Helpful Report
Posted 9 months ago
Ioan M
Verified Buyer
“Excellent for ensuring a positive outcome, thank you”
Helpful Report
Posted 9 months ago
Angela P
Verified Buyer
“All the items we ordered from Castle Hot Tubs were as described. Competitively priced, Fast delivery what more could you ask for. Will definitely use this company again for our hot tub needs. Thank you.”
Helpful Report
Posted 9 months ago
Paul J
Verified Buyer
“I was disappointed to be told after installation that temperature has to be controlled at the heat pump as well as at the tub panel. We were not told this at the showroom. Why not?”
Helpful Report
(Haverfordwest, SA62 3NY) - Posted 11 months ago
Vaughan P
Verified Buyer
“As always very good customer service. Staff friendly and polite. Swift response every time.”
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
“Prompt service at competitive prices”
Helpful Report
Posted 1 year ago
Michael C
Verified Buyer
“Easy ordering process and quick delivery. Products fit my hot tub perfectly!”
Helpful Report
Posted 1 year ago
Linda K
Verified Buyer
“Very efficient service from start to finish. Highly recommended.”
Helpful Report
Posted 1 year ago
Josh
Verified Buyer
“Fantastic work”
Helpful Report
(Haverfordwest, SA62 3NY) - Posted 1 year ago
Sarah G
Verified Buyer
“Very happy with service and glad I was able to get the filter that I needed as they seem to be quite hard to get hold of”
Helpful Report
Posted 1 year ago
Mr C B
Verified Buyer
“Received in good time And just what I needed, thank you”
Helpful Report
Posted 1 year ago
Phil W
Verified Buyer
“Great products and service. Prices are really good. Website takes a bit of patience it's not as user friendly As I'd like. But I get there in the end.”
Helpful Report
Posted 1 year ago
Brian H
Verified Buyer
“Low prices and fast delivery as always.”
Helpful Report
Posted 1 year ago
Robert A
Verified Buyer
“As always product as described and super fast delivery many thanks Robert”
Helpful Report
Posted 1 year ago
Mark
Verified Buyer
“Made my hot tub move seamless. From dealing with Rhiannon in head office, Tony in the Swansea store to the gentlemen that delivered the hottub, all the staff were extremely polite and professional and couldn't do enough. Contacted a few hottub moving companies and so glad I went with castle hottubs. Couldn't recommend enough. A+”
Helpful Report
Posted 1 year ago
Laura B
Verified Buyer
“Great prices and quick delivery again thank you”
Helpful Report
Posted 1 year ago
Chris D
Verified Buyer
“Delivered quickly and beat price around. Great service, thanks 😊”
Helpful Report
Posted 1 year ago
Castle Hot Tubs is rated 4.9 based on 1,133 reviews
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