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Castle Hot Tubs Reviews

4.9 Rating 1,150 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,150 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone
Read Castle Hot Tubs Reviews
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Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

“Always purchase all our item from them super fast delivery and good prices I would highly recommend Many thanks Robert”
Helpful Report
Posted 9 months ago
“Prompt and efficient. Ordered chemicals for my hot tub and they were delivered within 2 days. Securely packaged and the best price found online.”
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Posted 9 months ago
“Always have what I need at a good price. Deliveries are always prompt. A good service all round.”
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Posted 9 months ago
“Tony and the installation team were fantastic. Any queries are answered honestly and with the knowledge you need. I would fully recommend buying from Castle Hot Tubs.”
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(Haverfordwest, SA62 3NY) - Posted 9 months ago
“Friendly and efficient sales staff who guided our choice according to our budget. Our installation was a difficult one because of the position in garden. Installation was carried out without any problems with the use of an experienced crane driver. Set up was carried out quickly and efficiently by engineer and staff. Admin staff have provided helpful guidance when required. Would highly recommend this company.”
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(Haverfordwest, SA62 3NY) - Posted 9 months ago
“Excellent service and expert knowledge from customer service when ordering the Heater replacement. Very quick delivery even though t was Christmas week. Thank you.”
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Posted 10 months ago
“I ordered tubs of bromine and they were delivered within 2 days of my order and I was kept informed of the delivery from start to finish. Excellent communication, price and delivery”
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Posted 10 months ago
“looks to be good quality and a great fit - hopefully it can keep the heat in, let's see when the next bill comes in!”
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Posted 10 months ago
“Excellent service. Item arrived next day delivery. Will use again.”
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Posted 10 months ago
“Excellent service as usual,”
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Posted 11 months ago
“Great company to deal with. There prices are as good or better than other suppliers. Deliveries are always quick. Don't use anybody else for my pool chemicals.”
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Posted 1 year ago
“Outstanding service from your company.”
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Posted 1 year ago
“Excellent hot tub accesories table, nice quick deleivery”
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Posted 1 year ago
“The castle hot tub own brands chemicals are just as good as the big name products but at a fraction of the price with ultra quick delivery. The customer service is second to none.”
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Posted 1 year ago
“I have used Castle Hot Tubs a few times. Never had any issues. We run holiday lets with three hot tubs and on one occasion had some rowdy guests who managed to kick out the 5" main light unit, which is below water level. I called Castle in desperation, and they had a spare. I collected this from them and that saved the next guests being without a tub whilst I tried to find a light unit online. The pump they supplied recently has been built using their supplied parts.....thanks Jenny!! Thoroughly recommend Castle. 👍”
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Posted 1 year ago
“My preferred shop for all my hot tub requirements.”
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Posted 1 year ago
“Great pre and post sale cuustomer care”
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Posted 1 year ago
“Great product, really quick delivery., great service”
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Posted 1 year ago
“Very good delivery and product was as stated. Very happy.”
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Posted 1 year ago
“Excellent customer service section, who replaced a faulty part immediately and were very understanding.”
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Posted 1 year ago
Castle Hot Tubs is rated 4.9 based on 1,150 reviews