Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,105 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,105 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service, ordered what I thought were the correct replacements but weren't a quick email and things were sorted out.”

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Posted 10 months ago

“Great products, beautifully packed, that arrived in 2 days!”

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Posted 10 months ago

“Thanks for all the advice and helfullness , and finding me the perfect replacement part for my hot tub, item was swiftly dispatched and a great price by castle hot tubs, and it is in situ working perfectly., great service”

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Posted 10 months ago

“Excellent help and fast delivery”

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Posted 10 months ago

“We have bought our pool chemicals from Castle Hot Tubs before and they have always delivered fast and are very reliable. Never had any issues with them. Would definitely recommend them.”

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Posted 10 months ago

“I have been a customer for many years. But each time I visit the website there is a small problem. I made my first visit of 2024. I required chemicals for sanitising spa water and cleaning, but could not find them on the site. I was about to leave when I tried searching for actual names of the products, and what I needed was suddenly there. Could you please arrange it so that chemicals appear together as 'chemicals' and not mixed in with multiple piece of spa equipment? Just asking after wastng half an hour.”

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Posted 10 months ago

“Very easy to deal with, excellent service, and competitive prices”

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Posted 10 months ago

“Great transaction. Always good thank you 👍”

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Posted 10 months ago

“Straight forwards to deal with. No Worries.”

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Posted 10 months ago

“Good service”

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Posted 10 months ago

“As always good service prompt dispatch and keen price well done all”

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Posted 10 months ago

“Fantastic service they confirmed the pump I was ordering was correct for my spa paid and it arrived on time. Thanks”

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Posted 10 months ago

“Excellent Full Service carried out. Engineer Mark very polite.”

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Posted 10 months ago

“Excellent Service as always.”

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Posted 10 months ago

“Had a few orders from "Castle Hot Tubs" to date. Friendliy reliable and quick service with no hassles. Always there to help if you need it! Thank you!”

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Posted 10 months ago

“Ordered items were well packed, quickly & safely delivered so 5 star service.”

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Posted 11 months ago

“Always a very good service!”

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Posted 11 months ago

“Castle hot tubs provide everything you need in one place and the staff are all very helpful with a full after sales service”

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Posted 11 months ago

“Excellent product, quickly dispatched. I have purchased many times and the service is always high level. Would definately recommend.”

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Posted 11 months ago

“Good prices and good service”

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Posted 11 months ago

Castle Hot Tubs is rated 4.9 based on 1,105 reviews