Castle Hot Tubs Reviews

4.93 Rating 106 Reviews
99% of reviewers recommend Castle Hot Tubs
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Within 5 Days
average delivery time
100%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Email
communication channels
"easy to order, quick delivery,well packaged.good price.What more could you want."
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Posted 1 day ago
"Great quick reliable service"
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Posted 1 day ago
"Good price, good product, prompt delivery, what more can I say? 5* all round."
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Posted 6 days ago
"Called into Swansea show room for parts but didn't have them there but had phone call back on monday but found parts on their Web site and ordered parts dispatched quickly. Thanks"
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Posted 1 week ago
"Fast delivery and excellent price"
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Posted 1 week ago
"First class service, good prices on all products and free P&P"
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Posted 1 week ago
"It was easy to order on the website and then customer services contacted me to check the address and the items were dispatched very quickly, I recommend them."
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Posted 1 week ago
"Excellent service this was ordered on Sunday delivered Tuesday morning"
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Posted 2 weeks ago
"We would recommend Castle Hot Tubs. The service from the beginning in the showroom up to the delivery was spot on. We would like to thank the staff at the Swansea showroom and the delivery drivers and fitters for first class service,and the manager for a training session in the upkeep of the tub. Well done Castle Hot Tubs"
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Posted 2 weeks ago
"Very easy ordering process and super quick delivery."
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Posted 2 weeks ago
"Speedy, accurate delivery. Thank you."
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Posted 2 weeks ago
"Friendly service with no hard sell when we approached the stand at the RWS. Efficient fitting with pre - fitting visit to check accessibility. Fitters were friendly and helpful at all times and care information was explained well."
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Posted 3 weeks ago
"Great to deal with , quick delivery"
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Posted 3 weeks ago
"Excellent services again, will definitly recommend them."
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Posted 3 weeks ago
"service was first class"
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Posted 4 weeks ago
"Good service, very competitive prices. Will definitely use Castle Hot Tubs again. One criticism: If you don’t need the goods straight away - untick the right box, otherwise you’ll pay extra for postage."
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Posted 4 weeks ago
"Have purchased a number of products from Castle Hot Tubs. Extremely reliable, fast delivery a real plus point is that if you have a query or require technical advice they are 5*"
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Posted 4 weeks ago
"very very efficient service very quick and very well packed and reasonable prices what more can you ask for"
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Posted 1 month ago
"Excellent service very prompt delivery"
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Posted 1 month ago
"Orders are always on time and customer service is great"
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Posted 1 month ago
Castle Hot Tubs is rated 4.93 based on 106 reviews

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