Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,091 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,091 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a fairly recent online customer. I have always had great help when phoning and website is easy to use, with lots of articles with really helpful advice. Even during the first lockdown, there was someone to advise and goods sent out remarkably swiftly. As a returning customer, I get a discount too. I won’t be buying from elsewhere.”

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Posted 4 years ago

“Great service as always. Thanks”

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Posted 3 weeks ago

“Always use castle hot tubs, good prices, quick delivery. Stock everything I need”

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Posted 1 month ago

“Great. On time and easy.”

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Posted 3 months ago

“Easy to deal with, they were happy to provide a novice with advice, and they have decent prices.”

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Posted 3 months ago

“Great Service, fair price would order from Castle Tubs again”

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Posted 5 months ago

“Quick despatch and good quality items. Will always be a returning customer”

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Posted 5 months ago

“Excellent customer service, ordered what I thought were the correct replacements but weren't a quick email and things were sorted out.”

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Posted 5 months ago

“Great products, beautifully packed, that arrived in 2 days!”

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Posted 5 months ago

“Thanks for all the advice and helfullness , and finding me the perfect replacement part for my hot tub, item was swiftly dispatched and a great price by castle hot tubs, and it is in situ working perfectly., great service”

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Posted 5 months ago

“Excellent help and fast delivery”

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Posted 5 months ago

“We have bought our pool chemicals from Castle Hot Tubs before and they have always delivered fast and are very reliable. Never had any issues with them. Would definitely recommend them.”

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Posted 6 months ago

“I have been a customer for many years. But each time I visit the website there is a small problem. I made my first visit of 2024. I required chemicals for sanitising spa water and cleaning, but could not find them on the site. I was about to leave when I tried searching for actual names of the products, and what I needed was suddenly there. Could you please arrange it so that chemicals appear together as 'chemicals' and not mixed in with multiple piece of spa equipment? Just asking after wastng half an hour.”

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Posted 6 months ago

“Very easy to deal with, excellent service, and competitive prices”

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Posted 6 months ago

“Great transaction. Always good thank you 👍”

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Posted 6 months ago

“Straight forwards to deal with. No Worries.”

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Posted 6 months ago

“Good service”

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Posted 6 months ago

“As always good service prompt dispatch and keen price well done all”

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Posted 6 months ago

“Fantastic service they confirmed the pump I was ordering was correct for my spa paid and it arrived on time. Thanks”

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Posted 6 months ago

“Excellent Full Service carried out. Engineer Mark very polite.”

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Posted 6 months ago

“Excellent Service as always.”

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Posted 6 months ago

Castle Hot Tubs is rated 4.9 based on 1,091 reviews