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Castle Hot Tubs Reviews

4.9 Rating 1,140 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,140 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
95%
Customer Service
Communication Channels
Telephone, Email
Read Castle Hot Tubs Reviews
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Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

I’m a fairly recent online customer. I have always had great help when phoning and website is easy to use, with lots of articles with really helpful advice. Even during the first lockdown, there was someone to advise and goods sent out remarkably swiftly. As a returning customer, I get a discount too. I won’t be buying from elsewhere.
Helpful Report
Posted 5 years ago
Ordered on Sunday received on Tuesday nearly faster than Amazon Well Done
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Posted 1 day ago
always first class service with first class products for my hot tub
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Posted 6 days ago
great purchase and fast delivery so will be using you again thank you!
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Posted 1 week ago
Excellent service
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Posted 4 weeks ago
Fabulous service, easy to use website and filters arrived quickly and well packaged, no hesitation using again or recommending to others
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Posted 4 weeks ago
Great service
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Posted 1 month ago
Alwyas an excellent level of service, quick delivery and high quality product from Castle Hot Tubs.
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Posted 1 month ago
Good price, easy to order online and quick delivery.
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Posted 3 months ago
Great customer service and follow up support
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Posted 3 months ago
Easy to contact and ask questions prior to purchase.
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Posted 4 months ago
Always purchase all our item from them super fast delivery and good prices I would highly recommend Many thanks Robert
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Posted 4 months ago
Prompt and efficient. Ordered chemicals for my hot tub and they were delivered within 2 days. Securely packaged and the best price found online.
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Posted 4 months ago
Always have what I need at a good price. Deliveries are always prompt. A good service all round.
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Posted 4 months ago
Tony and the installation team were fantastic. Any queries are answered honestly and with the knowledge you need. I would fully recommend buying from Castle Hot Tubs.
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(Haverfordwest, SA62 3NY) - Posted 5 months ago
Friendly and efficient sales staff who guided our choice according to our budget. Our installation was a difficult one because of the position in garden. Installation was carried out without any problems with the use of an experienced crane driver. Set up was carried out quickly and efficiently by engineer and staff. Admin staff have provided helpful guidance when required. Would highly recommend this company.
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(Haverfordwest, SA62 3NY) - Posted 5 months ago
Excellent service and expert knowledge from customer service when ordering the Heater replacement. Very quick delivery even though t was Christmas week. Thank you.
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Posted 5 months ago
I ordered tubs of bromine and they were delivered within 2 days of my order and I was kept informed of the delivery from start to finish. Excellent communication, price and delivery
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Posted 5 months ago
looks to be good quality and a great fit - hopefully it can keep the heat in, let's see when the next bill comes in!
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Posted 6 months ago
Excellent service. Item arrived next day delivery. Will use again.
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Posted 6 months ago
Excellent service as usual,
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Posted 6 months ago
Castle Hot Tubs is rated 4.9 based on 1,140 reviews