Castle Hot Tubs Reviews

Name: Castle Hot Tubs
Address: Hayscastle, Haverfordwest
Rating: 4.88

4.9 Rating 1,111 Reviews

98 %

of reviewers recommend Castle Hot Tubs

4.9

Based on 1,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Castle Hot Tubs 5 star review on 7th August 2024

Michael F

Castle Hot Tubs 5 star review on 10th March 2022

Thomas P

Castle Hot Tubs 5 star review on 20th July 2021

Maureen M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a fairly recent online customer. I have always had great help when phoning and website is easy to use, with lots of articles with really helpful advice. Even during the first lockdown, there was someone to advise and goods sent out remarkably swiftly. As a returning customer, I get a discount too. I won’t be buying from elsewhere.”

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Posted 4 years ago

“Excellent customer service section, who replaced a faulty part immediately and were very understanding.”

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Posted 1 week ago

“Great service on hot tub supplies.”

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Posted 1 week ago

“Excellent for ensuring a positive outcome, thank you”

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Posted 3 weeks ago

“All the items we ordered from Castle Hot Tubs were as described. Competitively priced, Fast delivery what more could you ask for. Will definitely use this company again for our hot tub needs. Thank you.”

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Posted 4 weeks ago

“I was disappointed to be told after installation that temperature has to be controlled at the heat pump as well as at the tub panel. We were not told this at the showroom. Why not?”

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(Haverfordwest, SA62 3NY) - Posted 2 months ago

“As always very good customer service. Staff friendly and polite. Swift response every time.”

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Posted 2 months ago

“Prompt service at competitive prices”

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Posted 3 months ago

“Easy ordering process and quick delivery. Products fit my hot tub perfectly!”

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Posted 3 months ago

“Very efficient service from start to finish. Highly recommended.”

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Posted 3 months ago

“Fantastic work”

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(Haverfordwest, SA62 3NY) - Posted 3 months ago

“Very happy with service and glad I was able to get the filter that I needed as they seem to be quite hard to get hold of”

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Posted 3 months ago

“Received in good time And just what I needed, thank you”

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Posted 3 months ago

“Great products and service. Prices are really good. Website takes a bit of patience it's not as user friendly As I'd like. But I get there in the end.”

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Posted 4 months ago

“Low prices and fast delivery as always.”

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Posted 4 months ago

“As always product as described and super fast delivery many thanks Robert”

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Posted 4 months ago

“Made my hot tub move seamless. From dealing with Rhiannon in head office, Tony in the Swansea store to the gentlemen that delivered the hottub, all the staff were extremely polite and professional and couldn't do enough. Contacted a few hottub moving companies and so glad I went with castle hottubs. Couldn't recommend enough. A+”

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Posted 4 months ago

“Great prices and quick delivery again thank you”

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Posted 5 months ago

“Delivered quickly and beat price around. Great service, thanks 😊”

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Posted 5 months ago

“Great service all booked and paid for online email contact to arrange booking date snd time all very easy will definitely be using again”

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Posted 6 months ago

“Great Product, delivered on time. Perfect.”

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Posted 7 months ago

Castle Hot Tubs is rated 4.9 based on 1,111 reviews