Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,676 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,676 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast service, I was very impressed. Unfortunately we had an issue with the item ( Damaged within the manufacturing process, not by delivery) and an immediate swap was arranged, no quibble and nothing for me to organise. All done, very satisfied and would use again.”

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Posted 4 years ago

“I have purchased from here before and am very happy with pricing, delivery and service”

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Posted 4 years ago

“Where to start? Makita UK are advertising Free tool/Batteries with selected purchases. Great, I researched the qualifying products on the Makita website and the hunted for the best prices, I'm sure we all do our research on this. Buyaparcel came in with the best price and having used them for both personal and business purposes before was happy to purchase. Bear in mind that you have to purchase the correct Makita coded product to get free stuff. Buyaparcel advertised the exact coded product, I bought it, paid for it and it duly arrived. I ordered a PT2 coded chainsaw, clearly advertised on Buyaparcel website. What was delivered was a Z coded, bare tool chainsaw and added into the box were 2 batteries and a single charger unit. In effect I almost got a PT2 kit, the genuine PT2 having a twin charger, made up by Buyaparcel. This of course nullifies my claim for free kit from Makita. Goods not supplied as described? False advertising? Apparently not. They claim that "made up" kits are normal practice in the power tool business. In addition, because they don't show a link on their website to the Makita offer that let's them get away with selling goods which are clearly not as described. PT2 KIT is still clearly advertised on the website, with no information to allow customers to see that this is a "Buyaparcel made up kit" and NOT a genuine Makita PT2. Had to organise and pay for return as they couldn't arrange collection and still not been refunded. My advice would be to look elsewhere.”

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Posted 4 years ago

“I like to buy locally, I had a slight problem last time with the power shower and it was sorted immediately by sending a replacement, I have bought power tools before brilliant service, highly recommended”

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Posted 4 years ago

“All good fast delivery super item”

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Posted 4 years ago

“Well, the 500watt drill by Black and Decker, a firm which did not have a high reputation in my youth, though cheap and cheerful, has been a Godsend in my on-going construction of a giant windmill. Mr Godfrey, the Buy a Parcel owner, is a lovely, local bloke, and he would have got 5 stars if he had delivered it personally on his way home.”

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Posted 4 years ago

“Great product as good as it looked in the picture I will deal with you again fast delivery”

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Posted 4 years ago

“Delivered damaged, contact made, date given for swap of item but no item arrived. No response to emails since. Charge back through bank initiated.”

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Posted 4 years ago

“Arrived quickly”

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Posted 4 years ago

“Great service and better prices”

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Posted 4 years ago

“I absolutely l❤ve it! The rustic look, the size, the price it just perfect.”

Buy A Parcel 5 star review on 6th May 2021

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Posted 4 years ago

“My first purchase from Buyaparcel was an excellent swift service - the drill arrived well packaged.”

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Posted 4 years ago

“Wrong item delivered then had to wait 3 days for a response due to them not answering phones because of COVID. When they finally responded the correct item was supposed to be sent out for next day delivery as we had originally paid but arrived 2 days later. In-laws were without their shower for a week and they are both in their 80’s with no bath. Appalled at the service.”

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Posted 4 years ago

“Great price for Makita batteries, charger and Makpac case & liner - quick delivery too. Easy to navigate website.”

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Posted 4 years ago

“Good service and reliable.”

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Posted 4 years ago

“Best place to buy power tools. All my top brand tools purchased from Buy a Parcel. Best prices. Best Service”

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Posted 4 years ago

“Brilliant quality item. Exactly what I was looking for. Was easy to fit. No plumber required. Just screwed straight on. And sealed perfectly. Love it”

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Posted 4 years ago

“Excellent service, have used them in the past and will continue to buy items from them.”

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Posted 4 years ago

“I just came across them online as I've never heard of them before, but they have got some brilliant garden stuff and prices seem good to!”

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Posted 4 years ago

“Thanks Dispatched reasonably quick great piece of accessories will recommand!”

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Posted 4 years ago

Buy A Parcel is rated 4.6 based on 10,676 reviews