Buy A Parcel Reviews

Name: Buy A Parcel
Address: 3-7 Pinbush Road, Lowestoft
Rating: 4.64

4.6 Rating 10,600 Reviews

91 %

of reviewers recommend Buy A Parcel

4.6

Based on 10,600 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t thank Benito Gabriel and his team enough for their outstanding help in recovering my money from a scam platform. They were thorough, responsive, and extremely efficient, ensuring that I got every dollar back. Their expertise and dedication made a stressful situation much easier to navigate. I highly recommend their services to anyone dealing with similar issues! 𝐄𝐦𝐚𝐢𝐥..𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒”

Helpful Report

Posted 9 months ago

“Tap work fine, however the basin plug leaks water away when pressed, trickled a little to start with, but now you can herr the water seeping. Very annoying as the basin is fitted. Not happy”

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Posted 1 year ago

“I ordered a particular router RT0700. What turned up was the next generation of router RT0702, with a safe start function. In most cases this would be fine. But I my application - use in a cnc machine - it makes it more difficult to set up. It is OK. But it would have been better if buy a parcel had delivered what had been advertised.”

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Posted 1 year ago

“Well happy with my tool bundle but the free magnetic drill bit they added worth about 5 pounds was bust when received. After spending over £800 it was abit of a kick in the teeth but other then that all was well.”

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Posted 1 year ago

“Product was great, delivery was appaling. You cannot change delivery date / time with Evri, I was going out part way through their delivery slot & they moved it back anyway about half an hour before the start of the slot. Parcel was dumped on my doorstep in the pouring rain (they are supposed to attempt 3 deliveries if you aren't in). It sat there for over 3 hours. Good thing this wasn't damaged by water!”

Helpful Report

Posted 1 year ago

“Received shower unit in good time delivery was excellent but unit when installed possibly faulty. Had to phone Company they are seniding me a new unit but taken 7 days so far i just today phoned for an update apparently its been dispatched today so another 3-7 day delivery time given . Lets see when it arrive although the customer service was good when i phoned them just the delay of receiving a replacement...”

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Posted 1 year ago

“Plane looked to be of good quality, it was well made and heavy. Unfortunately did not get to try it out as handle was missing, would have thought that was not possible due to fitted case.”

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Posted 1 year ago

“The product is fab. However the delivery.was poor. Booked next day delivery and was received at delivery depot on 6th Jan but not sent out until 10th Jan. Now fitted and working thank you”

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Posted 1 year ago

“The belt was a completely different colour than the one displayed on website, also unable to provide the colour displayed which was disappointing”

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Posted 1 year ago

“Slow in getting respons. For return”

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Posted 1 year ago

“Jacket okay when working keeps switching of after a few minutes asked to return still no response after three days. I can't recommend company due to poor customer services.”

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Posted 1 year ago

“Excellent service provider !”

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Posted 1 year ago

“Items purchased perfect for my needs, quick delivery. Only gripe is that the inlay supplied for storage box only accepts the main item of purchase and has no facility to house the rest of kit purchased..”

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Posted 2 years ago

“could you please stop emailing asking for a review,”

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Posted 2 years ago

“The price was very good. The box was quite badly damaged in several places. This could have been down to careless couriers, or perhaps the price was good because it was a return. The item works but it's slow compared with my previous cordless hedge cutters.”

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Posted 2 years ago

“Everything was ok except for missing seal on plug I had to purchase one from screw fix . My fault for not checking sooner when it arrived .”

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Posted 2 years ago

“Be very wary of falling into the trap of purchasing this and thinking that it enables you to collect on Makita's current promotions. It does not. It is a made up kit by Buy a Parcel and Makita will refuse to honour the current promotion whereby you can get a free battery, radio etc etc. Not BaP's fault entirely as they do not advertise it as such, but by the same token, they also don't advise that it is actually classed as the "Z" model. This means that it is actually cheaper to purchase elsewhere. As far as the item itself goes, it was fine, as to be expected. BaP's delivery, also ok. Just be aware.”

Helpful Report

Posted 2 years ago

“Bought router cutter set, and the courier Evri delivered to the wrong address. After finally locating my parcel at another address, I found it damaged inside. Not happy, I don't think Buyaparcel Was to blame, other than using an abysmal courier as this wasn't my first issue with Evri. I will always try to avoid buying from companies using this courier going forward.”

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Posted 2 years ago

“The parcel arrived very promptly and was well packaged. The website is very helpfull.”

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Posted 2 years ago

“Swiftly delivered but blocks were broken due to mishandling by the delivery company”

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Posted 2 years ago

HI Alan, Sorry to hear of this issue. This sounds like transit damage. Please do get in touch with us if there is an issue with an order. We are always happy to assist. Kind regards, buyaparcel customer services.

Posted 2 years ago

Buy A Parcel is rated 4.6 based on 10,600 reviews