Buyaparcel Reviews

4.49 Rating 245 Reviews
88% of reviewers recommend Buyaparcel

About Buyaparcel: Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

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3-7 Pinbush Road

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
Greater than 88%
accurate and undamaged orders
Greater than 93%
Customer Service
communication channels
Telephone, Email
"Reviews should be true and accurate. No problem with ordering, but the advice of and delivery was flawed. It said I would get a mail or text the day before, didn't, Driver delivered only the 5 bags of salt when we were not in and I got a text saying signed for and my name. Not acceptable. I complained and was told softener would be delivered, which it was next day. No advance text or mail. I do not recall signing for it, yet a text arrived saying signed for. Product was fine, just the getting of it difficult. Delivery was not by a DHL logo'd van, just a plain white."
Posted 3 months ago
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"We had paid for next day delivery but they managed 1 day delay"
Posted 7 months ago
"item did not arrive. probably lost in Xmas post. BAP were prompt wit the refund."
Posted 7 months ago
"The service was good and delivered quickly so can fault the service. I bought a makita battery multitool body only with attachment tool included which was the reason for buying from buy a parcel. However when arrived I was disappointed to find the attachment tools were not Makita but some unknown brand false advertising"
Posted 8 months ago
"Hi I ordered the product for next day delivery a shower valve , unfortunately it was not sent next day even though paid for , and I let my customer down as I promised to fit the replacement shower the next day"
Posted 8 months ago
"product was good & what I needed but four days for delivery & only 20miles away let the side down"
Posted 1 year ago
Hi the service selected was our economy service which is UK Mail packets - its a 3 day process from UK Mail and into Royal Mail and they deliver on day 4. I am sorry if it doesn't make sense but we send hundreds of parcels a day and they are all sorted at UK Mail's hubs in the middle of the country regardless of if you are next door or in the highlands. We offer a 2 day carrier service for £1 extra or you can come and see us and buy from our shop in Pinbush Road, Lowestoft. Kind regards, Mike
Posted 1 year ago
"I've yet to be advised about delivery. I'm left in the dark."
Posted 1 year ago
"I got what I ordered"
Posted 1 year ago
Hi William. Thank you for taking the time to leave us a review, it is appreciated.
Posted 1 year ago
Buyaparcel is rated 4.49 based on 245 reviews