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Buy A Parcel Reviews

4.6 Rating 10,397 Reviews

91 %

of reviewers recommend Buy A Parcel

Company Reviews

Product Reviews

4.6

Based on 10,397 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

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Buy A Parcel 5 star review on 4th October 2023

Buy A Parcel 5 star review on 12th July 2023

Buy A Parcel 5 star review on 10th May 2023

Buy A Parcel 5 star review on 10th May 2023

Robert Rawlinson

Buy A Parcel 5 star review on 8th May 2023

Buy A Parcel 5 star review on 5th January 2023

Buy A Parcel 5 star review on 30th December 2022

51

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a particular router RT0700. What turned up was the next generation of router RT0702, with a safe start function. In most cases this would be fine. But I my application - use in a cnc machine - it makes it more difficult to set up. It is OK. But it would have been better if buy a parcel had delivered what had been advertised.”

Posted 1 month ago

“Well happy with my tool bundle but the free magnetic drill bit they added worth about 5 pounds was bust when received. After spending over £800 it was abit of a kick in the teeth but other then that all was well.”

Posted 3 months ago

“Product was great, delivery was appaling. You cannot change delivery date / time with Evri, I was going out part way through their delivery slot & they moved it back anyway about half an hour before the start of the slot. Parcel was dumped on my doorstep in the pouring rain (they are supposed to attempt 3 deliveries if you aren't in). It sat there for over 3 hours. Good thing this wasn't damaged by water!”

Posted 3 months ago

“Received shower unit in good time delivery was excellent but unit when installed possibly faulty. Had to phone Company they are seniding me a new unit but taken 7 days so far i just today phoned for an update apparently its been dispatched today so another 3-7 day delivery time given . Lets see when it arrive although the customer service was good when i phoned them just the delay of receiving a replacement...”

Posted 3 months ago

“Plane looked to be of good quality, it was well made and heavy. Unfortunately did not get to try it out as handle was missing, would have thought that was not possible due to fitted case.”

Posted 3 months ago

“The product is fab. However the delivery.was poor. Booked next day delivery and was received at delivery depot on 6th Jan but not sent out until 10th Jan. Now fitted and working thank you”

Posted 3 months ago

“The belt was a completely different colour than the one displayed on website, also unable to provide the colour displayed which was disappointing”

Posted 3 months ago

“Slow in getting respons. For return”

Posted 3 months ago

“Jacket okay when working keeps switching of after a few minutes asked to return still no response after three days. I can't recommend company due to poor customer services.”

Posted 4 months ago

“Excellent service provider !”

Posted 4 months ago

“Items purchased perfect for my needs, quick delivery. Only gripe is that the inlay supplied for storage box only accepts the main item of purchase and has no facility to house the rest of kit purchased..”

Posted 8 months ago

“could you please stop emailing asking for a review,”

Posted 8 months ago

“The price was very good. The box was quite badly damaged in several places. This could have been down to careless couriers, or perhaps the price was good because it was a return. The item works but it's slow compared with my previous cordless hedge cutters.”

Posted 9 months ago

“Everything was ok except for missing seal on plug I had to purchase one from screw fix . My fault for not checking sooner when it arrived .”

Posted 9 months ago

“Be very wary of falling into the trap of purchasing this and thinking that it enables you to collect on Makita's current promotions. It does not. It is a made up kit by Buy a Parcel and Makita will refuse to honour the current promotion whereby you can get a free battery, radio etc etc. Not BaP's fault entirely as they do not advertise it as such, but by the same token, they also don't advise that it is actually classed as the "Z" model. This means that it is actually cheaper to purchase elsewhere. As far as the item itself goes, it was fine, as to be expected. BaP's delivery, also ok. Just be aware.”

Posted 10 months ago

“Bought router cutter set, and the courier Evri delivered to the wrong address. After finally locating my parcel at another address, I found it damaged inside. Not happy, I don't think Buyaparcel Was to blame, other than using an abysmal courier as this wasn't my first issue with Evri. I will always try to avoid buying from companies using this courier going forward.”

Posted 11 months ago

“The parcel arrived very promptly and was well packaged. The website is very helpfull.”

Posted 1 year ago

“Swiftly delivered but blocks were broken due to mishandling by the delivery company”

Posted 1 year ago

HI Alan, Sorry to hear of this issue. This sounds like transit damage. Please do get in touch with us if there is an issue with an order. We are always happy to assist. Kind regards, buyaparcel customer services.

Posted 1 year ago

“Leaf- blower works well and I bought it because I already own a Dewalt drill & impact driver and believed that the same batteries could be used to operate the blower. However, the product description did not make it clear that I needed to buy a more powerful and very expensive battery. Turned out to be a very expensive purchase.”

Posted 1 year ago

“Ordered online and waited, as instructed, for a text to say it was ready for collection. This was not forthcoming and, after 5 days, decided to drive to the warehouse where we were told it had been there for 4 days. Said we were waiting for a text, that prompted a response that their computer system was rubbish.”

Posted 1 year ago

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Buy A Parcel is rated 4.6 based on 10,397 reviews