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Buyaparcel Reviews

4.49 Rating 232 Reviews
88% of reviewers recommend Buyaparcel
Company Reviews
Read Buyaparcel Reviews
75.86%
176 Reviews
11.64%
27 Reviews
3.45%
8 Reviews
3.45%
8 Reviews
5.60%
13 Reviews

About Buyaparcel: Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:
07917325502

Email:
websales@buyaparcel.com

Location:
3-7 Pinbush Road

Are you a business owner?
See Business Solutions
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
Greater than 88%
accurate and undamaged orders
96%
Customer Service
communication channels
Telephone, Email
Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
"Delivery arrangements fine but when packing box opened, goods found to have been damaged in transit, and several key components missing"
Helpful Report
Posted 5 months ago
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Slawomir Iciak
Verified Buyer
"My parcel not arrived I am waiting for a parcel more than stated in the order. Unhappy!"
Helpful Report
Posted 7 months ago
Mark Branscombe
Verified Buyer
"As yet the package hasn’t arrived"
Helpful Report
Posted 7 months ago
Anthony Hardy
Verified Buyer
"Unable to review the item I bought as it hasn't been delivered yet DHL are shocking Would love answers"
Helpful Report
Posted 8 months ago
Anonymous
Verified Buyer
"All went well with the purchase but you kept spamming me for 2 weeks after, despite me asking to unsubscribe..."
Helpful Report
Posted 10 months ago
Lewis Buckmaster
Verified Buyer
"Still not received what I ordered customer service don’t answer not too happy right now"
Helpful Report
Posted 1 year ago
Malc Deacon
Verified Buyer
"Paid for next day delivery and didnt get till day after.Will be going back to Amazon who have never let me down"
Helpful Report
Posted 1 year ago
Alisha Connolly
Verified Buyer
"Still not received it and called and left msgs and nobody has called me back"
Helpful Report
Posted 1 year ago
Robert Halliday
Verified Buyer
"Still waiting for my parcel to arrive it’s now been nearly a week nor good enough"
Helpful Report
Posted 1 year ago
Siraj Patel
Verified Buyer
"Still waiting for my money as I returned the product"
Helpful Report
Posted 1 year ago
Suki Hitchcock
Verified Buyer
"good product let down by appalling courier service---paid extra for next day delivery--should have arrived thursday---delivered monday---i should have looked through reviews before ordering---loads of complaints about next day delivery---if you want something quick and do not want to waste your time waiting in to sign for a delivery----GO ELSEWHERE"
Helpful Report
Posted 1 year ago
Jean Dunn
Verified Buyer
"Once again UK Mail let the system down. I paid extra p and p for next day delivery on 27.11.17 and after complaints to the CEO AGAIN it finally arrived on 1.12.17. They are hopeless (see their reviews) and I wouldn't buy anything ever again from a company who uses them. Having said that the excess postage is being refunded but that does not compensate for the hassle with UK Mail. Another parcel from them had been in transit somewhere for 12 days."
Helpful Report
Posted 1 year ago
Carl Ansell
Verified Buyer
"I WAS CHARGED FOR NEXT DAY DELIVERY AND IT TOOK THREE DAYS - YOU ARE FRUADULENT CROOKS!"
Helpful Report
Posted 1 year ago
Hi Carl, thank you for leaving a review. I am sorry that you are disappointed especially as you are a local customer to us. Looking at the records, you placed the order on Friday the 10th November and selected next day delivery. We despatched and tracking shows UK mail delivered on the Monday (13th), which is the next working day. There is a Saturday delivery option on the website as well which is a small premium over the standard next day charge, due to the carrier charging more for this service. I don't think that constitutes us being fraudulent or crooks but we will have to differ on that point. On this occasion I have refunded your postage as a gesture of goodwill. Feel free to come and see us at the South Lowestoft Industrial Estate if you need anything else. We are as happy dealing with local customers online as we are face to face. Take care, Mike
Posted 1 year ago
Buyaparcel is rated 4.49 based on 232 reviews
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