Name: Buy A Parcel
Rating: 4.66

Merchant Metrics


Shipping & Delivery
delivery methods	Postal Service, Courier
average delivery time	Next Day
on-time delivery	Greater than 89%
accurate and undamaged orders	Greater than 93%
Customer Service
communication channels	Email, Telephone

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road

Write Your review

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am frankly disappointed. The oval table cover that I bought from the web turned out to be rectangular. Unfortunately, being rectangular, allows the wind to billow underneath and disturb any attempts to hold it down.”

Helpful Report

Posted 18 hours ago

“Δεν το έχω παραλάβη ακόμα...”

Helpful Report

Posted 23 hours ago

“Slow delivery”

Helpful Report

Posted 2 weeks ago

“1 light does not charge :( I've thrown away the packaging so cant send it back.”

Helpful Report

Posted 2 weeks ago

“Waited well over the expected time and when it didn't arrive I was told that the item was out of stock and that I should have had a message sent to me explaining this. However I requested a refund and received the refund the same day.”

Helpful Report

Posted 2 weeks ago

“Sehr geehrte Damen und Herren, ich kann nicht berichten, dass ich von Buyaparcel begeistert wäre, da ich meine Bestellung nicht erhalten habe. Auch wurde die Rückerstattung des Geldes noch nicht verbucht.”

Helpful Report

Posted 2 weeks ago

“Paid for goods with next day delivery. On day purchase due to be delivered got an email informing me they did not have goods in stock!!”

Helpful Report

Posted 2 weeks ago

“This os from china”

Helpful Report

Posted 2 weeks ago

“i dont want any feedback left for me. why cant you turn off automatic feedback. i want to buy again but i dont want feedback left for me. i dont want my review to be public. why am i asked to verify myself via instagram when i dont use instagram”

Helpful Report

Posted 3 weeks ago

“Use someone else”

Helpful Report

Posted 4 weeks ago

“Day 1: Shown as in stock when I bought it. Day 2: Despatch confirmation following day Day 4: 2 days later asked to review Day 5: 1 more day and it has "been handed over to Royal Mail"”

Helpful Report

Posted 1 month ago

“Parcel was broken open on arrival and held together with an elastic band supplied by Royal Mail”

Helpful Report

Posted 4 months ago

“Waste of my time ,ordered item ,not in stock ,was told "blue" one was same as ,it was not! waste of my time waiting in for item to be collected - train your people better”

Helpful Report

Posted 6 months ago

“The items I bought were not true and nothing like the picture shown”

Helpful Report

Posted 9 months ago

“Satisfied with the hacksaw set even though the junior hacksaw was missing that's the trouble when ordering things online things go missing to many sticky fingers between leaving to arrriving”

Helpful Report

Posted 1 year ago

“Despite paying for next day delivery, the parcel did not arrive the next day. I ordered it on a Friday and the system indicated it would be delivered the next day, Saturday, however it did not arrive until the Monday, disappointing. The goods ordered were fine, and as described.”

Helpful Report

Posted 1 year ago

“It hasn’t been delivered yet”

Helpful Report

Posted 1 year ago

“Great prices but not the service I was hoping for. I called before placing the order to confirm they had stock and enquire if it was available for next day delivery. Stock was confirmed and the person I spoke said it would be delivered next day if I selected and paid the relevant shipping fee. Around midday the next day I called to ask if they knew roughly when to expect the order only to be told it had only just been dispatched and woukdnub fact be dispatched the next day, then the next day the courier didn’t deliver. So a complete mess from start to finish. To their credit, they refunded my next day shipping fee (as they should) Won’t order from here again”

Helpful Report

Posted 2 years ago

“driver did not leave note at my address so i did not know it was at another address.”

Helpful Report

Posted 2 years ago

“The items that we purchased were fine but we paid extra to have next day delivery (on Thursday) because we particularly wanted them then. I waited in all day Thursday (the link to the delivery website just said 'delayed') with no result. Rang Friday, were told the goods would be delivered Saturday. My wife waited in on Saturday but no goods and no help from the website either. Goods eventually delivered Sunday. Question : why did I bother to pay extra for next day delivery. If buyaparcel can't guarantee next day delivery they shouldn't charge extra for it!”

Helpful Report

Posted 2 years ago

Buy A Parcel is rated 4.66 based on 1,393 reviews

Buy A Parcel Reviews

Report a Review

Report a Review

Leave Feedback

Report a question

Report Popular Question

What's an "Unverified Reviewer" review?

How can I make my review ""Verified""?