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Buy A Parcel Reviews

4.6 Rating 10,487 Reviews
91 %
of reviewers recommend Buy A Parcel
4.6
Based on 10,487 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Buy A Parcel Reviews

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

Write Your review

fast delivery, very happy
Helpful Report
(Lowestoft) - Posted 2 days ago
I would highly recommend this company very good service prompt delivery great price
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(Lowestoft) - Posted 2 days ago
Great service
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Posted 2 weeks ago
I bought 23 makita 6 amp batteries and only received 20 then I emailed u and u done nothing about it so don’t think a will be buying of u again
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Posted 2 weeks ago
Great value items and a wide choice. All good quality. Orders delivered quickly and efficiently. Highly recommended
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Posted 2 weeks ago
What can I say the company is EXCELLENT to deal with highly recommend for power tools customer service is excellent if they have the product in store it is delivered ASAP
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Posted 2 weeks ago
Excellent
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Posted 2 weeks ago
Outstanding! I ordered 2 expensive tools. Both arrived promptly. One wasn't quite right; they arranged for a courier pickup, no questions asked. Can't really ask for more.
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Posted 2 weeks ago
Buy A Parcel had a great choice, the product was supplied quickly ( quicker than expected ) and communication was great. Very Happy
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Posted 2 weeks ago
No problem whatsoever from the seller
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Posted 2 weeks ago
Pleased as punch with my purchase, very happy
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Posted 3 weeks ago
I've had a very poor experience of this company. I purchased a pair of clamps on B and Q's website which stated that the item was supplied by Buyaparcel. The website clearly stated that the price was for two clamps and it even showed a picture of two clamps. When the package arrived there was only one clamp. I called B and Q who at first told me that it was a known error that I had only received one clamp and the second one was already out for delivery. It never arrived. After several fruitless calls to B and Q I decided to call Buyaparcel. They couldn't give me an immediate resolution and said that they needed to investigate. I later received a call back from them to say that the website page was incorrect and that I had no other options than to pay the full price for the one clamp or return the clamp for a refund. This price was well above the 'going rate' for one clamp. They would not consider any compromise such as a goodwill discount on the one clamp. So I had no choice but to return the clamp. It then took almost a full week from when the clamp was delivered to their premises to when the refund from B and Q was received. Throughout the whole saga B and Q were essentially wanting nothing to to do with resolving the issue. The website was not taken down/amended for a few days after the issue had been identified, so others must have fallen into the same net.
Helpful Report
Posted 3 weeks ago
I only buy my power tools from Buyaparcel website. Price of tools are good value money.
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Posted 3 weeks ago
Easy to view and order. Swift delivery and well packed.
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Posted 3 weeks ago
Bought 2 packs of extra large wipes for a brilliant price and brilliant delivery could not fault them will definitely use again Many thanks Trevor
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Posted 3 weeks ago
Everything was perfect!!!
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Posted 3 weeks ago
Spoke to Customer Services as my parcel was never delivered by DHL, the person was very apologetic and reassured me my parcel would be delivered again a few dsys later by a different courier. I received my parcel and happy with the resolution. Bought from them before as they have the best prices.
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Posted 1 month ago
Item as described, slight delay in recieving item as part of the order wasn’t in stock, I was however kept informed of the delay so no issues, as soon as item was in stock I recieved the next day. Excellent service and thank you Would definatly use again and recommend to others
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Posted 1 month ago
the delivery was good the oven was packed really well
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Posted 1 month ago
Great service, delivered quicker than stated fantastic value money
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Posted 1 month ago
Buy A Parcel is rated 4.6 based on 10,487 reviews