Where to start? Makita UK are advertising Free tool/Batteries with selected purchases. Great, I researched the qualifying products on the Makita website and the hunted for the best prices, I'm sure we all do our research on this. Buyaparcel came in with the best price and having used them for both personal and business purposes before was happy to purchase. Bear in mind that you have to purchase the correct Makita coded product to get free stuff. Buyaparcel advertised the exact coded product, I bought it, paid for it and it duly arrived. I ordered a PT2 coded chainsaw, clearly advertised on Buyaparcel website. What was delivered was a Z coded, bare tool chainsaw and added into the box were 2 batteries and a single charger unit. In effect I almost got a PT2 kit, the genuine PT2 having a twin charger, made up by Buyaparcel. This of course nullifies my claim for free kit from Makita. Goods not supplied as described? False advertising? Apparently not. They claim that "made up" kits are normal practice in the power tool business. In addition, because they don't show a link on their website to the Makita offer that let's them get away with selling goods which are clearly not as described. PT2 KIT is still clearly advertised on the website, with no information to allow customers to see that this is a "Buyaparcel made up kit" and NOT a genuine Makita PT2. Had to organise and pay for return as they couldn't arrange collection and still not been refunded. My advice would be to look elsewhere.