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Buy A Parcel Reviews

4.6 Rating 10,676 Reviews
91 %
of reviewers recommend Buy A Parcel
4.6
Based on 10,676 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Buy A Parcel Reviews

About Buy A Parcel:

Supplier of top Brand Hand and Power Tools, Plumbing and Bathroom and Garden and Gardening products in the UK and Europe.

Visit Website

Phone:

01502473025

Email:

websales@buyaparcel.com

Location:

3-7 Pinbush Road
Lowestoft
NR33 7NL

Write Your review

Buy A Parcel 5 star review on 26th February 2025
Brian Beaumont
Buy A Parcel 5 star review on 4th October 2023
Stuart Page
Buy A Parcel 5 star review on 12th July 2023
Anonymous
Buy A Parcel 5 star review on 10th May 2023
David Swift
Buy A Parcel 5 star review on 10th May 2023
Robert Rawlinson
Buy A Parcel 5 star review on 8th May 2023
Anita Fennell
Buy A Parcel 5 star review on 5th January 2023
Steven Dicker
52
Anonymous
Anonymous  // 01/01/2019
I have bought a lot of tools from Buy A Parcel. Always competitive on price. The drill was awesome
Helpful Report
Posted 4 years ago
Good Quality
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Posted 4 years ago
Stylish, quality product and functional. Excellent delivery and communication.
Buy A Parcel 5 star review on 24th November 2021
Helpful Report
Posted 4 years ago
Quick delivery good price. I have had no issues with the tools so can’t say what returns/customer service is like but Makita make good stuff.
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Posted 4 years ago
Excellent easy set up and I like the fact that I can lock it away
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Posted 4 years ago
Excellent service. Have used Buy A Parcel before and wouldn't hesitate to use them again.
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Posted 4 years ago
excellent item
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Posted 4 years ago
Quick delvery at a fair price.
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Posted 4 years ago
Item arrived damaged and was replaced sfright away without no problem
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Posted 4 years ago
Very poor quality, not what I expect from dewalt .Laser level was wobbling about all over the place and you could not tighten it up.
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Posted 4 years ago
Fast service, but price had doubled since I last purchased 18 months ago
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Posted 4 years ago
Good price, fast delivery what more do you want. Will definitely be using again.
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Posted 4 years ago
Ordered it, got it That's just what you need!
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Posted 4 years ago
Excellent service and speedy delivery, thank you
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Posted 4 years ago
Great service as always, chuffed with the price on the Dtd171, your black Friday deals are great, thank you.
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Posted 4 years ago
Excellent fast service , cheaper than all competitors, very happy with my purchase
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Posted 4 years ago
fantastic service phoned up about a enquiry at midday and received the correct items within 24hrs and at a great price, can not fault Buy a parcel
Helpful Report
Posted 4 years ago
I have to commend Buy A Parcel and in particular Drew, in customer service. I had a problem with a delivery from HERMES and he could not have been any more efficient and helpful. He arranged a replacement order with another carrier (DHL) and I am now awaiting delivery. I am so happy, I have just placed a third order!
Helpful Report
Posted 4 years ago
Extremely helpful and proactive Customer Services.
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Posted 4 years ago
Very slow to respond and VERY, VERY unhelpful. Also very slow to deliver. The cheap pricing is a result of the substandard service. Very unlikely to use them again.
Helpful Report
Posted 4 years ago
We've looked into this and can see your email was replied to to within the 24 hour turnaround. We do apologize that we were unable to cancel your online order before it was dispatched, but as advised an email cancellation request is not guarantee that the order will be cancelled. We do work through all emails and messages as quickly as we can each day, but I am afraid the warehouse will of course ship parcels in the mean time.
Posted 4 years ago
Buy A Parcel is rated 4.6 based on 10,676 reviews